Cardinal Bank

Cardinal started out as a small regional bank years ago and they still seem to be just that. A drawback of small regional banks is ATM service fees when one is traveling around the country. Since they only have local/​regional ATM’s one has to use whatever ATM’s they can find in city’s like Austin, Raleigh, Vegas, Rochester and so on.
My Bride & I opened a number of accounts at Cardinal Bank about a dozen+ years ago. Since then they have changed computer systems at least twice. The accounts you don’t touch, you know, IRA’s seem to have been affected by the computer changes in that it appears information was lost in the transitions.
As accounts matured, we intended to start closing them and/​or moving the money to a bank more local to us, not because of any lost information; rather because we moved to NC and found it difficult to manage these accounts from a couple hundred miles away.
On the plus side, interest rates have been MUCH better than the national chains for CD’s, and typically, customer service is pretty good.