Barnes & Noble

I prefer Barnes and Noble to Borders and Books A Million. This one is exceptionally clean and organized, they also have plenty of staff on hand who are helpful with recommendations as well as assisting customers to find books and merchandise that they’re looking for.

Huge selection. We made it there in time for story time. It was cute. We wanted to exchange a item for the same thing but it a different style (elf on the shelf) we had a gift receipt. Since the gifter had a membership they wanted us to pay the difference. For the same item. We demanded to speak to a manager who made us feel like we were ripping them off. It was crazy. I will never go back there. The customer service is a joke!

Very nice atmosphere. The café area is always a nice place to chill for a couple hours. The café pizza is pretty tasty, plus they sale Izze and cream soda, which are my two favorite bottled beverages. The staff are friendly. Only downside to this BN is that it is only a one story building. However, the book selection is still great. They have organized it very nicely.

Good set up. Easy to find things. Friendly staff. Good service at food center. Plenty of outlets for computers. Free wifi. Great kids section. Stuff in proper places.

Loved this BN — very clean, new with a well designed nook area; lots of books still — it takes a lot of space to display all of the merch that BN is now selling. Their toy area is pretty huge. I noticed their media area much smaller than other BNs, and that’s a good thing since those areas are not selling as much. Their media area had a lot of really good classic movies for cinephiles like me. Café area was very clean and everyone was nice.
Getting here was a little odd with construction but not too hard. I recall they were open pretty late.

Nice clean store. Friendly associates. I wish the frequent buyers program was free.

I love bookstores, but I will most likely never purchase a book from here. It is just so much cheaper online. They do have a great selection of books, and it is fun to walk around a browse. Also, the staff generally leaves you alone when you are browsing (meaning they don’t keep asking you if you need help), but are easily identifiable and available when you do have a question.

Very good atmosphere. I last went here and ordered a coffee from the Starbucks inside and enjoyed it as me and my best friend browsed around the store. Very happy Barnes & Noble made it to Fredericksburg.

Many people especially in the Fredericksburg area felt let down when the previous bookstore, Borders, closed. About several months later, Barnes & Noble graced us with our presence and is now in the spot where Borders used to be. Being there aren’t a lot of prominent bookstores in the area, something as large as Barnes & Noble is quite a sigh of relief.
Not only do they build on what Borders left off, they’ve improved the layout about ten times. It’s absolutely beautiful inside (maybe because it’s a new store) but the books are easily laid out throughout the building. No longer is there a lot of clutter in the pathways, and the establishment is easily lit so that sections are easily visible the minute you walk in. That being said, the place doesn’t look old or run-​down like the previous Borders. It is sleek, simple, and clean.
The staff is very helpful and know their information going from ordering books that are not held in the store to finding a specific book for your needs. The cashier line also isn’t awkward as it was before. Before there used to be a large amount of miscellaneous clutter that could tempt you to buy something you don’t need. Here, each register has it’s own line. Again, the cashiers themselves are attentive and alert. At the old Borders, there was a certain sense of lethargy that was present.
One last area is the café which has a lot more room than before. It feels more professional but still relaxed enough that you can have a short business meeting on lunch, or get a couple friends together to discuss everyone’s favorite book.
The Barnes & Noble here is a place you can enjoy along with a good selection of books. If you’re not careful, you may lose several hours of your day enjoying a book and getting comfortable with the ambience!