I used to go to Vidal in New York when I lived there and it was great. This was the 3rd time coming to this location in Hamburg. I choose the«medium» level stylist and it was perfect. She was very kind and also talked me through the process. I had a bit of highlights added and the colorist was not as talkative but did a great job nonetheless. In the end I found my new style to be great and will be coming here again for all my hair needs.