I like buying quality products. If I see a benefit and I have the cash, I’ll buy quality and good value products. However, when it comes to the vacuum, I’ve never bought a quality machine… that is until this week. The couple of «cheap» $ 100 vacuums lasted 1 – 2 years each. I finally broke down and went to the Oreck store. The reason I selected the Oreck store was simple, I had heard the owner really knew vacuums. In fact this store services all sorts of vacuums, not just the Oreck brand. So, I received good answers to my questions about the Dyson(a brand I’d considered) and other brands and settled on buying the Oreck XL Pilot. It came with free annual service and a 15 year warranty. I’d highly recommend the Oreck store for all your vacuum needs: even if you don’t own an Oreck. They will take care of you. Don’t go anywhere else. They know vacuums! By the way, they sell used vacs too! I just preferred a new one that would really last.