Internal Medicine Specialists of Frederick

There are other choices for healthcare in Frederick. The office staff is very incompetent and rude. I asked repeatedly for my records and for my paperwork to be sent to the insurance company for payment only to be given the run around. I needed my records since I was leaving the area for a new jobs. I finally stopped by the practice to get a copy of my records and the receptionist gave me an attitude. She said and I quote «I guess I am going to be having one of those days». All I asked was for a copy of my records. Also, I had to personal file the paperwork so the doctor could be paid. I called and asked was the paperwork submitted only to be told yes. Months later I receive a notice of a delinquent bill. Turns out that the office manager did not send in paperwork although I had insurance to cover the bill. I paid a copay. The paperwork was finally submitted thanks to me and they were paid. Very unprofessional.