Hampton Inn & Suites Frederick – Fort Detrick

Unfortunately I had a very poor experience at this hotel in Frederick /​Ft. Dietrick, Maryland last night (New Years Eve 2015)
We checked in, and the desk person laughed inappropriately at us. Then she wrote down my address for an unexplained reason «because I do not have one on file.» Bizarre. What does that mean? Why did she write my address down? Was she drunk ?
She behaved oddly, unprofessionally, and repeatedly called me and my girlfriend «you guys», as if we were two men. My girlfriend is and was born a female; I was born a male, and we were at a Hilton property when this took place. This actually happened.
I paid for and booked a Studio Suite with the wet bar for $ 120; I pre-​paid for this and she refused to give us the proper room and refused to move us. She made the excuse that the only difference was «It has a sink». This is false. It is a larger room on the corner with better views, etc. (You owe me $ 20; the lost business will cost you a lot more.)
In the morning I called for a late check out and was told I was already checked out in the system. Then the desk person told me the best she could do was «1 pm», apparently for her own convenience. Unreal.
All of this was outrageous. I could not believe I was even at a Hilton property it was so bad. So incredibly rude, these employees; unbelievable.

Overall, it was a great stay. I had a few minor issues. Breakfast was just ok. I typically don’t go for the eggs, meat and French toast options but I gave the French toast a try and it was hard and cold.
The one review talking about bed bugs made me nervous, but I was with a group of 20+ people and none of us had any issues. Otherwise, the bathroom counters are designed for people far taller than me at 5’4″. It came up to the top of my stomach and was extremely difficult to bend over when washing my face/​brushing my teeth. The shower head was so high as well there’s no way I could have adjusted it, and the water pressure was weak. Lastly, beds were comfortable but pillows suck just like every other hotel out there. Double up or smash it up are your only options.

Rooms seemed very clean and comfortable and no problems with the service, however I woke up with itchy bumps on my lower back and after a Google search later when I returned home realized I seem to have had my first experience with bedbugs. Apparently even the cleanest of hotels aren’t immune to them. Otherwise I’d give them a higher rating.

Very nice place, right off the hwy. Rooms are very clean. Staff was very nice. Large sitting area with 3 Internet computers for guests. Little gym, pool, a tiny «store» with some basics in it. Had a very nice breakfast area with your standard Hampton Inn waffles, eggs, coffee etc.

I got trapped in a wicked snowstorm on my way home from vacation, and the wife found this place on her phone. We got a reasonable price for an excellent room. The staff were very friendly, and there were fresh baked cookies, coffee and lemon water in the lobby. The room was very nice and very clean. I would definitely stay again

I’m giving three stars solely compared to our experience at other Hampton inn and suites around the country.
It was clean and the staff were friendly/​helpful but the room still smelled of smoke as others have mentioned in reviews. I asked specifically for a non-​smoking room and the concierge told me the entire hotel was non-​smoking… However there was still a very musty smell to our room and much of the hotel.
The parking lot was secured by a gentleman who approached us in the parking lot and helped us with our bags up to the room late at night. This was nice, but at the time totally creeped us out because he did not introduce himself as an employee right away.
The following morning at breakfast my noticeably pregnant wife asked if there were luggage carts, and the woman at the desk pointed out where they could be found but never offered to have one brought up to our room as would have normally been customary.
All in all not a bad place to stop over — but not the best experience we have had at a Hampton for the price.

I have stayed at this hotel numerous times on business. The staff is very friendly, the hotel is modern and clean, and the free breakfast buffet is plentiful! If you have to leave before breakfast, be sure to ask for a breakfast to go bag! My only complaint is that the fitness center isn’t that great and doesn’t have any free weights.

I used
to find this place. So the price was reasonable.
Staff is very friendly and the hotel is clean; my room had a kitchen and it was very spacious. Everything was modern & not outdated. Has an indoor pool & gym.
Free continental breakfast until 10am and thereafter free coffee, hot chocolate, and tea all day.
Close to highways.

I stayed here in mid-​January.
The hotel seemed to be in a nice enough area, easy access to the main roads through town. There is a grocery store across the street if you happened to have forgotten anything (as well as a small convenience store next to the front desk area).
The complimentary breakfast was very nice. A few hot items each day, and the standard assortment of cold foods/​fruits. Juice, milk, coffee, tea…
The room was very nice, but for as nice as this hotel and the amenities are, they really need to shell out the extra $ for the nice toilet paper! This stuff was like 1-​ply Scott Tissue. It was horrible!
That’s really the only complaint I have… toilet paper. This could have been a 5 star review with a little Cottonelle. /​sigh.
The bed was comfortable, the TV was large, the «wet bar» area was nice (with frig). I didn’t have any issues with their WiFi… watched Netflix on my Netbook while lounging in bed!
Oh…the other thing that annoys me is when hotels don’t really have information on who will deliver to their location. Task someone with calling local delivery shops and asking them! I’m sure they wouldn’t mind the extra business…

I’ve stayed at this hotel several times as I have family living about a mile away. Beds were firm and very comfortable. I like the pillow choices already on the bed — feather and hypoallergenic. Everything was very clean and tidy, the staff friendly. I had no issues with the breakfast or the cookies and tea/​coffee available every night. There was a fridge and microwave in the room which was nice (though I never used it).

Very nice — not much to say about this place other than that.
The bed: WAY too hard. The linens were fantastic, the comforter was amazing. The mattress sucked.
Would have given it four stars if the bed had been more comfy. I woke up in pain.
The room was clean, nice, good wifi, close to where we needed to be, staff was friendly and quick to check us in. We would recommend it.

We stayed at this property about a week ago. It is a newer Hampton Inn and quite nice. We used Hilton Honors points for our stay so paid nothing out of pocket but I believe the rate was $ 108.
If you are familiar with Hampton Inns, you know what to expect — nice-​sized, modern rooms that are sparkling clean, good free breakfast, free WiFi, and generally new properties in safe locations.
We were greeted warmly by staff upon arrival, and everything was as it should be. I actually contracted food poisoning during my stay (not from the hotel) so I can’t speak to the breakfast quality but my boyfriend states it was good.
No issues, and would certainly stay here again if passing through the area.