Franklin Auto Spa

Never go there and get your car waxed. A simple wash is okay but don’t get anything more. Total bunch of unprofessional people — puts wax on a wet car — doesn’t clean/​wipe properly even after paying a hefty fee — puts scratches all over because of low quality/​worn out wax buffer pads. Now I got all scratch swirls all over the car’s body — I could even see it on the window sill. Asked them to show me the brand of wax they use… showed me some b-​grade obscure brand which I have never heard of. I am now scared enough to go there again.
Save your car! Better wash it yourself if it is an expensive one!
P. S. My friend had the same experience when he paid ~$ 200 for exterior detailing. I should’ve listened to him.

Several months back I shared an experience I had with Franklin Auto Spa. Since then, the company has taken care of the damage to my care even though they did not feel it happened at their facility. I received a personal phone call from one of the owners asking me to give them another try. So I did. I had always liked the quality of work, and have been back twice since they asked me to try them again, and not only has the quality been good, but the manager noticed I had gotten road paint on my new car, and told me how you can reimbursed from Pendot. He has been very helpful in helping me get the paint removed. I believe in second chances, and I am not disappointed.

I used to frequent this car wash. They were great… until my latest experience about a month ago. I went at a busy time of day to get my car washed. I always get the ben’s basic and the two step wheel cleaner and they do a great job. The person in front of me was from a local car dealership and the staff at the dealership was catering to him (i could care less at the time). It was busy and there were cars all over the place when i went to pick up my car. I jumped in and was on my way. When I started looking around I noticed none of the dashboards or windows were wiped down. I called to see if i could bring the car back to have it wiped down. I had to leave a message since no one answered. Til this day no one has attempted to call back.

They have done a good job revising the wash and clean process here. They clearly take more time with the cars and do a good job. I would come back.

Took my SUV here for a detail. They did good job on the interior. They apply any wax to the roof. That’s very disappointing. Be sure to swipe your roof before you leave.

Franklin Auto Spa is by far the best place to get your car washed and detailed. My mothers car has not been detailed since she got it back in 2007. Her car had many stains and dirt on the inside, along with some scratches on the outside. I was told that the Bens Bifocal Detail would make her car «look like we just purchased it» and I was amazed to say the least when I went to pick it up. The interior of the car was spotless, I cant remember the last time it was that clean. Overall Franklin puts out a great service and I will continue to bring my car there.

Fast & great car wash service. I normally get «Get Flight» service and car is in great condition in less than $ 20.

Took my car here twice and was disappointed with the result. First time, I suspect that the drive through wash damaged my car. Gave it another chance few months later and the wash made the previous damage worse. Not taking any of my cars there ever again. Contacted the owner /​manager, and got no response.

I would give these guys a fat ZERO if I could! I drove from Germantown to Frazer, cause this place is supposed to be the best in philly, according to their awards!
I paid a lot of money for their premium service. but found out that my car is too low to drive through the machine and they had to do a hand wash and do the full interior. Make a very very long story short!
I wasn’t happy with the service so I made an appointment with the «business manager/​owner»
Dom Paranzino to redo the vehicle. only to still be frustrated with the level of detail that I got. and then be told in short that I’m too picky and his team can’t service my car properly. And this is supposed to be the BEST CAR WASH IN PHILLY??? HA! I don’t think so! the owner is RUDE and manipulative at best. I got a full refund.
Do yourselves a favor and don’t waste your time nor money at this establishment. Over priced and crappy work!
IDA (international detail association) certified MY ASS!

Best car wash ever!!! Great friendly service and staff. Place is very clean and tidy and organized. Sure it’s a little pricy but you get what you pay for. They really pay attention to detail when cleaning the car. Had a few issues with there being some streaks on the windows but never mentioned anything. Also they have a wash package with a rain guarantee in it. If it rains you come back! They also have monthly was packages but I don’t live close by. But I do stop by when I’m around this area!!! Check it out! Also be sure to your the 25% off Unilocal check in offer and they also have a loyalty program too!

Top drawer cleaning. Also very good, congenial customer service. Fair pricing all around solid.

These guys are friendly and do an amazing job for the price. Recommend the monthly car pass!

Do not wash your car anywhere else! I recently moved to the area a few years ago and was hoping to find a nearby car wash where I could routinely get my car cleaned. Well, look no further! Im part of the monthly wash pass club &have been a loyal customer since they opened. I have been through a number of car washes &this one takes the cake!
Everything is new & modern, it’s clean inside, staff is always friendly & very professional in appearance & the upstairs lounge is awesome to boot! I am able to work from home some days so I schedule to get my car detailed and the lounge is so nice that I connect to the free wifi and im happy to work from their lounge while I wait for my car to be detailed. The lounge has leather couches, big screen tv, free keurig and a huge window to look out with a desk in front, better than Starbucks for lounging or getting work done while you wait.
This is definitely the place to go if you take pride in your car and want an awesome job done. So glad I found Franklin!

This was my third time here.
It’s a fairly new facility.
It’s very clean with nice touches like Soap Blasters for the kids and REALLY nice lounge chairs while you wait.
It used to be Duke’s Firehouse Car Wash (Which was not so good)
The new set up is MUCH nicer. No more DIY vacuums, they do it for you.
The staff are always very nice and they do a very good job at a reasonable price.
It’s a little further away from my house, but I think it’s worth the extra couple of miles.

I have been to this car wash place a few times. The car wash is good but it doesn’t clean as well as a hand wash. Sometimes they clean my backseat floor mats. It’s a hit or miss. I believe my car paint was chipped by their machine. I haven’t done any of the detail services. Usually the wait isn’t long to get a car wash. They offer coupons via email and on the Giant’s receipt. I think they stopped offering coupons on the Giant’s receipt recently.

This car wash is worth the drive. They have packages that include interior cleaning along with your wash, and the service is great. They vacuum out the car quite well, and they also wipe down the windows and dash from inside. It makes your car feel like new. It’s not the same as a detail, but for 12 – 15 bucks, it’s really worth it for me. The staff are all friendly and hard working, and they get the job done quickly. I’ll be trying out a full $ 150 detail package this fall, so we’ll see how that goes! This isn’t your place to get a weekly cheap car wash, although they do have package deals for unlimited monthly washes if that suits you. I like the idea of using this place for my car’s «spring cleaning» when I don’t feel like doing the dirty work myself.
*Keep an eye out for discounts on Unilocal,as well as regular deals — seniors get half off any wash on Tuesdays, and women get 25% off any wash on Wednesdays.

Great car wash /​detailing spot with a fabulously friendly and attentive staff! Maceo at the front desk was especially helpful, making sure I had everything I needed and knew where there were nearby places to eat while I waited — he even voluntarily completed the Loyalty Membership paperwork for me so that I could enjoy certain benefits.
The auto shop also has an awesome and super comfy lounge area with free wi-​fi in case you want to stay and wait for your car. The lounge had tons of interesting coffee table books to peruse if you didn’t bring anything to do with you, and encompassed several modern (and über nice!) work stations along with leather couch seating. Considering all of the above lounge amenities along with the abundance of natural light streaming in from the surrounding windows, I would have preferred to stay and do work there all day vs. returning to my office!
Despite the fact that I have a free ticket to a nearby car wash, I’ve already decided that I’ll be returning to Franklin Auto Spa for any future car washing or detailing needs !

A great car wash and detail location in Chester county. Nice new facility with the best equipment installed. Although at first I wasn’t thrilled with the wash I had, it seems like it was an off day, and after coming back for another experience, they clearly redeemed themselves. The owner Dominic was more than helpful and even pointed some issues with the detailing job that was done by the dealership on my new car. I’m bringing my car back next week for an exterior detail and buff to see what magic they can work on the dealerships shortfall and will be sure to provide an updated review based on that experience as well. Definitely recommend them for a good wash, especially over all of their competition in the West Chester/​Exton/​Malvern area!

Guys here do an ok job. I always have to wipe my car down because they haven’t been doing a good job drying. Recently they started forcing customers to remove ball tow hitches which is a huge inconvenience especially since mine is bolted. And the gentleman wasn’t very nice about it and didnt make an effort to ask politely. People like these make me not want to do business here. Will probably not renew my lightning strike book when it’s all used up…

Wanted to get my dad’s car detailed for his birthday while he was out of town. FAS worked with my timelines and did a beautiful job on his car, which was a mess. I can’t wait for him to come home and see it.
Very impressed with Dominic and his crew. We love FAS and go a couple times a month for car washes. Thank you!