Dougherty’s Hom and Garden

I used to love this place!!! I’ve always purchased all my perennials, annuals and pond supplies here in the past. They have opened and closed my pond in recent years all with incident… their vacuum cleaner fell into the pond and shorted out the electrical outlet, my own rakes were broken, and they failed to clean the filter before putting the netting over the pond for the winter season. (I keep my waterfall flowing all year).
I don’t care for them any longer due to their lack of response when scheduling pond service. It’s just gone downhill in recent years. Whether it be staff or lack thereof or maybe a disinterest in the business any longer… it shows. I called weeks ago and was told it was too cold. I added, please put me on the list when you begin. I then called a month ago. I’ve left messages for a reminder for service. Still nothing and now it’s May 5, 2015 and I’m told that they can’t get out until June. That is just not acceptable. The arrogance of the person that answered the phone today was such a put off. The message left on their voice mail last week was NEVER answered. I understand that they are busy, but a courtesy phone call to a loyal customer gets a long way. If you like to be ignored and you enjoy snotty service then this is the place for you…
I won’t be a customer any more… get some other sucker!!!

Dougherty’s is a pretty decent garden center down the road from one of my favorite garden centers, Triple Oaks. On the rare occasion that I can’t find something I’m looking for at Triple Oaks, I go down the road to Dougherty’s and can usually find what I’m looking for. Dougherty’s has a good selection of pots, fertilizers and other gardening supplies like hoses, gloves, sprayers, etc. Dougherty’s is a mom and pop operation, so you’ll always get friendly service when you go there. Their prices are competitive as well.