The DeSelms Team

My wife and I listed a condo with Tara DeSelms & Kenny Stephens and had a great experience. We had a cash offer, which is great, but it also came with several requirements and the other agent seemed completely unrealistic and every offer came with a threat of it being pulled or expiration in 24 hours or some other high-​pressure negotiating tactic. We were ready to walk away from the deal, but Kenny took the time to find out exactly where we were comfortable with the numbers and timeline and negotiated everything on our behalf. I didn’t have the time and wouldn’t have had the patience to get that deal done. However, it was important to us that it get done because we were paying 2 mortgages at the time. Long story short, home buying and selling is an emotional process and they kept us on track when we might have left what turned out to be a very good deal on the table.
He also gave us recommendations on contractors who worked on a couple items from the home inspection that needed to be fixed. They responded quickly, gave us a fair price, and did nice work. It’s good to know people who know people!

Please reconsider your selection when selling your property– I chose Terry Deselms to sell my home several years ago after listening to Dave Ramsey recommend him– I listed my house for 90 days and never saw Mr Deselms, instead I got a pushy in his early 20’s used car salesman– the first thing he did was tear my house down and telling me it was worth thousands less than the actual value– I have 8 houses and I know the value of property– then he told me that they were going to do such a good job that I could pay them 7% instead of the 6% required.
After wrangling with this kid for hours I finally listed since I had used up a day of my vacation to meet with them and did not want to use more–
My house was shown less than 6 times in 90 days since they did NOT list in the MLS book but only advertised the property on their website– which was almost exclusively in the belle meade area– I have tried to post a review on this company for a long time, but this is the first time I actually found a website to be able to post a review– I did send Dave Ramsey an email telling him about this company but got no response

Be aware… see Eric S. post.

Buyers and sellers beware! My wife and I just moved to the Franklin area and are in the process of purchasing a home that is represented by The Deselms Team. We have had the opportunity to purchase several homes over the last decade or so and this is by far the worst experience we have ever had. The most important issue that we have at this point is that the flyers that The Deselms Team put together are misrepresentative of the home they are selling. We have come to find out over the course of the last week or so that many of the features listed within the flyer are inaccurate. We have brought this to the attention of The Deselms Team and thier response has been simply «we apologize for the miscommunication». At this point we aren’t sure what to do because of how far things have progressed with the sale but our hope is that this review educates future home buyers (and sellers for that matter) to confirm that everything in the respective home’s flyer is 100% factual because we are learning the hard way.

Steve Shmittou with the DeSelms team is an amazing representative. His dedication to customer service and communication are refreshing and reassuring. Throughout the process of selling our home, he was honest, available and supportive. I highly recommend him for any real estate needs!

High service real estate brokerage. Unique team concept that creates wonderful customer service.