Snodgrass-King Pediatric Dental

Plain and simple… this is a great dental group, not only for kids, but for adults as well. For kids, there are a lot of opportunities for diversions while waiting – games, videos and even small rides.
For adults there’s a small and quieter adults-​only waiting room.
Staff: top notch… friendly cheerful, helpful, welcoming.
Dentists and Hygienists… I can’t say enough good things. I’ve been pleased with every appointment and dealing with the folks here. Special kudos to Amber, Dr. Hetmanek, and Dr Poole.
Simply the best!

We just moved here & were looking for new dentist/​orthodontist for our 2 girls, which can be hard to find at the same facility. I found them through Unilocal– my life source for living in a new city :)
When I called to make them appts. girls was friendly and very helpful & we were able to get them in for both a cleaning and orthodontist appt within 2 week window. My husband took them for their appts. and he couldn’t stop talking about how great they were. My girls were so impressed as well. They said the staff was SO friendly and explained everything so well to them. The dentist– Mr. Snodgrass they said was the nicest man. The facility is decked out with tons of things for the kids entertainment– they said it was like a Dave & Busters at the dentist!
We are so pleased that they will be providing care for our girls!

Rachel was our hygienist today. She is the sweetest most understanding person. My son is very apprehensive about the dentist. She was able to get his X-​rays done and encouraged him the entire time.

I’ve read the negative reviews but I also run two stores that have had negative reviews because of nonsense. With that being said, we have always received excellent care and my daughter loves Dr. Snodgrass. He always takes the time to sit and talk and is one of the only Dr’s that I see that doesn’t make me feel like they are rushed to get to the next patient.
Most importantly, I found out Dr Snodgrass is a TRUE hero. He did something many years ago that could’ve cost him his life, just being a good samartian, and continued on his path. Thank you for sharing your story with me today! You have no idea the impact it made and came at a very hard time in my life!

Not a big fan of the dental cleanings… in fact I experience anxiety on some level… that being said, my experience at Cool Springs Snodgrass King has been TOP NOTCH… From Dr. Tiffany, to Amber, to the front desk staff, you guys rock… Thank you for making my visits pleasurable.

I have been taking my child here for about 1 year. The staff here is amazing. My daughter has had to have restorative work done there also. She did great going back with the staff when she had the work done. I am so glad that we have such a wonderful and trusting staff to take care of my child.

We’ve been going to S & K for about 9 years and I have nothing but good things to say about our care. My kids love coming-​which is saying something. We’ve also been getting orthodontic care with Ms. Miriam and love love love her. Everyone from the check in staff to the hygienists to the billing has always been very professional and caring. My daughter had a tooth ache which required extraction and they fit us in their busy schedule and didn’t charge us anything more then what insurance would cover.
Thank you Dr. Snodgrass for wonderful care.

This place was the ONLY one who would see me the same day when my son’s mouth was hurting. I was grateful they didn’t send us away they actually did the job on the spot– it was at the end of the day and the doctor and staff not only worked me in but they stayed late just for us. You won us over Snodgrass King! Thanks! Kimber and Adeel :)

This place has been great for me and my kids. The waiting area is HUGE! There is a play room with lego tables, rocking horses, etc. then an arcade room for bigger kids to play separately from little ones. A large fish tank is also placed in the middle of the kid section for even more fun. The best part of the place is that there is an incredible amount of seating (even on busy days), overhead TV’s that are on mute, attentive & fast front desk staff, and best if all a seperate waiting room for adults!!! I love to come to this room when I come alone and it is completely kid free & noise free!

Wish I had read the reviews about this place before I started my daughters treatment plan. Between their rules about not allowing parents to be with their children during treatment, the highest prices in town, and their militant billing processes (can’t send me a bill for the remaining amount — have to set it up as AUTO debit from your credit card!), it was a mistake from day one. Putting some toys in a room doesn’t make you a fabulous children’s dentist. Choose one that does less advertising and more customer service with families.

Worst customer service I’ve ever experienced! They created a treatment plan to be divided up so insurance would cover costs. Instead they did ALL the work in one sitting. My 4 year old was asleep the entire day through the night! The next day I noticed he was still in tremendous pain and it was then I saw that not only was half the work done but all of it was done! I immediately called and explained to them that this was not our treatment plan and I wanted to know how they were going to proceed in filing this claim that was over our allowed max. After a while on hold, I was told I did not need to worry about the remainder of the bill because it was their mistake. I asked that they put a note on the account and mark it as zero balance due. We never received a bill so I did not worry about it. Now, 2 months later at an unrelated appointment, I am told that there is over an $ 800 balance on the account. The very rude Jessica, who told me to stop talking, said I still needed to pay regardless. She must have made up about 4 excuses (none of which were relevant) as to why we still owe this balance. I reminded her that I would come in and show her the treatment plan that she herself wrote down. I will never recommend this place and I will never step foot in it again. I will make sure the BBB and Dental Board are aware of the false practices and enormous error in their financial and claims department. You can bet if there is any legal approach I can take to this, I will.

Snod is a successful orthodontist because of the exceptional work that he does. He did my teeth as a child and at the time, Hermitage was his only location. He has always taken excellent care of me and my brother and now my 3 year old daughter. I traveled 12 hours from Louisiana to have Snod fix my child’s cavities. The cavities were visible so there was no denying the fact that she needed work done. The pediatric dentist in LA was going to do the same amount of work but it cost me $ 2000 less for Dr Snods office to do the work. Dr King actually did the work on my daughter and I would HIGHLY recommend both of these men to take care of your child’s dental needs. Actually, they are the ONLY ones that I would recommend!

This place was so so amazing. Initially we made an dentist appointment elsewhere for my 4 year old daughter, based on some of the questionable reviews, but we eventually brought her to Snodgrass and are thankful we did. My daughter is super shy and we were not sure if she would even let the dentist look in her mouth etc. but the staff there is so friendly and patient she did great. We will defiantly be bring her back.

This is a great group of local professionals that have done great work. If you are looking for an honest team to work with your family then give them a call.

Customer service is not a strong suit. I should have known what I was getting into when I was ushered into a «financial planning» room to speak with someone about how I might afford the myriad of procedures that were recommended for my children. My son had a silver cap placed on one of his molars when he was 2 and a few years later it came off (we’ve had problems with it since it was placed on with food getting stuck underneath, etc.). When I called about it, they said he had to come in for a full exam ($$) before they would recommend a treatment option. I am much happier with our current dentist: Brentwood Dental Specialists who have always treated us with respect, instead of as a money machine.

I used this office for my children’s basic cleaning for almost three years. The experiences I had with the staff based on this alone were fine. However, Dr. Snodgrass recommended that my daughter have a phrenectomy (spelling?) and also have an implant placed in the roof of her mouth to stop her thumb sucking and adjust her mouth. He indicated that parents are not allowed in the room while children (my child is 4) are having procedures done. This is unacceptable to me! There is no way I’m sending my fully conscious child back with multiple strangers alone. I simply wanted to be back there with her until she was put under.
Prior to having the recommended work done I obtained a second, third, and fourth opinion. Both dentists and the orthodontist I consulted were appalled that these procedures were recommended. They all went on to tell me that many patients experience these types of recommendations from all of the Snodgrass facilities. Further i was told that these procedures are strictly done for profit and may cause serious damage. Multiple complaints were filed against this dentist in a Nashville dental association. Subsequently Snodgrass left the association to avoid the scrutiny.
Needless to say, we are no longer patients there. PLEASE get multiple opinions before subjecting your children (or yourself) to any procedure!