Genghis Grill

First Time Ever attending this restaurant. It was a little unexpected to do everything but cook my food but I loved the personalization of the food. I was able to customize my food just as much as I want. I will definitely be back soon!!!

You choose the size bowl you want, then you fill it up; choose your meat (s), veggies, and sauce. then choose the starch you want with it. They cook it on a sizzling hot cooktop for you and bring it out to you.
Friendly staff.

It’s always an average experience. You won’t get a good bowl unless you know what you’re doing. But I would eat here if invited.

So this place is between a 3 – 5 depending on when you go/​how fresh everything is. I love the concept of Genghis Grill. Basically you choose the size of the bowl that you want, and fill it up with as many meats and veggies as you want! They have a wonderful variety of seafood and veggies as well as a plethora of spices and sauces to top your dish off with!
After you fill up your bowl you then choose the «starch» that you want, and they stir fry it right in front of you! It is all cooked on one huge grill, but if you have allergies they will make yours separately!
The stir-​fry bowls are delish, but the drinks are my favorite part! They have really unique cocktails for a chain grub-​hub. Any of their drinks can be served «fishbowl» style, which is basically a fishbowl of liquor. It’s great! They also have drinks with jalapeño and ginger which are super yummy.

Service was horrible. No one attended to us most of the time. Waitress came back at the end and said «have I helped you guys?» After a long wait someone working at the bar came up to ask if they could help us and get our bill. Very very disappointed.

Horrible service. Hostess took several minutes to even appear. Waiter did bring an extra Cherry Coke to go once my drink had been empty for awhile. No shrimp currently on the menu not cool. Also the change to the menu that took away unlimited bowls was unwelcome. I’ll stick to other locations if I choose this place again

I am not sure what has happened at this location, but it has definitely gone downhill.
This is one of the few places that pleases all 5 in my family, even with the long waits. But recently only 3 of us came in for lunch and found many negative changes.
For one, it was immediately apparent that they were understaffed. I want to say up front that the two women and one man who were serving were hustling the entire time and were very friendly and helpful, but having only the three of them meant waits at the door to be seated, to get drinks ordered, tables bussed, to pay, etc.
We were nervous when we looked up and saw 7 bowls waiting to be cooked and a table of 5 co-​workers headed up to the line. Then one mom was wreaking havoc in the line by trying to create 4 to-​go bowls by herself. Our server did tell us as we left that «half» their grill had been broken for more than 2 weeks, which explains why they only had 2 «chefs» working. But the GRILL is the whole thing at Genghis Grill!!! I feel for the chefs and servers who have to work in those conditions.
Our server told us about a new change, business cards where you write your order at your table, or at least your name and your choice of starch. She then said the cards were implemented to help servers deliver the bowls to the tables. Sounds promising, right?
The biggest problem was that they had removed all «menu boards» from the wall and replaced them with small recipe cards at the beginning of the line. They were scattered everywhere. The proteins were labeled, but NONE of the veggies were labeled. ???
The sauces were an absolute mess, and half of them were just open bottles with no dispenser lids.
The wood trim on the tables was worn, the walls desperately need painting, and an outdoor table sat unbussed the entire time we were there.
I hope management shapes up this location quick, or I fear it won’t survive.

Affordable price with great food, but the wait was unbelievable. We went in to get a carry out order and still ended up being there for 45+ minutes. I’ll give them the benefit of the doubt since I’ve only been there once, but I was not very pleased.
P.S– The servers could have also provided a little bit better customer service.

Absolutely one of my favorite restaurants anywhere. While visiting Nashville, the first thing I googled was Genghis Grill, since I live in Knoxville, TN, and used to eat at their location there all the time, until they suddenly closed permanently. I was heartbroken, and have craved their incredibly delicious stir fry ever since. I abhor Nashville traffic, and have always had someone else drive when I have visited this city, but when I discovered Genghis Grill was only 12 miles from where I was staying, I bravely buckled myself in, and headed in their direction. I arrived with white knuckles, but relieved I had managed to get there without getting mowed over by an insane Nashville driver. (Seriously, Nashvillians obviously think speed limit signs are merely suggestions, and think nothing of cutting across four lanes of interstate traffic, only to dart right back to where they started from five seconds later).
Once inside I was giddy with anticipation at the taste bud sensation that awaited me. I made my way to the grill with my bowls heaped full, spices and a generous cup of the amazing 3G sauce. Then returned to my table, excited about my large bowl that was soon to arrive. My guest and I waited and chatted with the lovely wait staff, who were so nice and friendly.
Our bowls arrived minutes later, and we promptly began eating. One bite and it was as if I had encountered a long lost, dear friend. The textures and flavors were near orgasmic. My guest (a local) had never had the Genghis Grill experience, and could not believe she had overlooked the restaurant. She assured me it would be a place she would revisit often.
We were only able to eat about half the food in our bowls, and asked for take out containers. The amount of food left barely fit within, and we paid our check, and tipped generously, leaving completely satisfied.
We arrived at my friend’s home, take out containers in hand, when I noticed the boxes were microwave safe. I was elated, knowing I could pop that box into the microwave and reheat the leftovers. I had a late night meal hours later, and saved the remainder for breakfast the next day. It was as good as the night before.
If you are ever near a Genghis Grill, you owe it to yourself to eat there. I do not think you will be sorry.

Have come here more than a few times when I worked near here. It has been a popular lunch establishment for the large buildings of professionals. Sizes come in small medium and large and different prices for lunch and dinner. There are pre fixed menu recipes guests can eat or the guests can free fall and add their own seasonings and sauces. I try each time to do the recipe but slip and go nuts. You start with the protein an then go to the vegetables and then seasonings and sauces, give them ur card u fill out stating ur starch –they have cabbage too for low carb diets and rice, brown rice, spiral noodles and long so a like noodles but maybe flatter. One can pick up some nuts and crunchy noodles after their mean is cooked. Sometimes the server brings the finished product sometimes the guest does. Not sure here exactly. Chop sticks are at the bar where they serve the cooked food. There is also utensils for the chop stick newbies. Appetizers are edamame with a citrus ginger sauce and dumplings. Both fairly decent. We have tried each by the portions are adequate we don’t need extra food before the bowl is finished. They gave a nice dessert menu but have only had the chocolate bomb. Really good. About five dollars and worth every penny. Chocolate covered cake AND mousse. Really really good. Parking outside but crowded at lunch not so much at dinner. It we went on a Tuesday early dinner. So may not be the best review on dinner.

Love this place but today the cook didn’t seem to care and burned everything. He looked like he was in a bad mood. Or he hates his job or life who knows, it was just obvious he was having a bad day and didn’t care how the food came out

Amazing value if you know how to stack your bowl. The servers are always friendly! When I go in they dare me to stack it higher than the last time. If you stack right, you can eat for 3 days just from one regular size bowl.

This was our first time here and we enjoyed it. The selection of meats, vegetables, spices and sauces was a bit overwhelming. Everything looked fresh. We each made a different meal and all were good. I made mine hot and spicy. The sauce selection at the end of the line could be improved. The tasting spoons and process was a bit messy. This time we did not have anything from the bar but it looked to be good. We will definitely return in the future it is a bit better than fast food!

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My lover and I were ravenously hungry after running all over Murfreesboro for our Halloween costumes, and I pointed out Genghis Grill. I love Mongolian grill restaurants, and this place was very satisfying.
Our server was Kyla and both she and the other servers were friendly and well-​informed.
The only reason I’m not giving ⁵⁄₅ is that there was a sign posted inside the bar listing customer service cliches «there is no ‘i’ in ‘team’» garbage. Really? The servers were clearly already overworked, and this kind of corporate drivel doesn’t help anything.

Went tonight with my family and a 6 month old baby our waitress was the best ever! She was so patient, helpful and friendly! I believe her name was Hayley. She constantly had a smile on her face and always wanted to bring us something.

Genghis Grill is great if you are in the mood for stir fry and you know just what you want. Basically, they give you a bowl and you fill it full of what you want to have stir fried, choose your sauce then pick rice or noodles. Now, you have to be pretty good and knowing what flavors blend well or you might become a bit befuddled while choosing your ingredients. That being said — give it a try! There’s a huge selection of different types of sauce which is fun.

Entering the Genghis the first thing you notice is the loud hum of the exhaust fan.
A huge negative for me. Once seated you’re given a bowl to create your Mongolian grill. The prep line has more options then I have ever seen at similar restaurants, which is good. There were a couple of bins that were empty (shrimp & beansprouts come to mind). The line seems to move quite slowly, but the grill only hold so many.
If you don’t like your meal there is no one to blame but yourself. One complaint is that it’s not a true buffet. If you want more or you make something uneatable (which is what happened to my kid) you can’t start over without buying a new bowl.

I liked this place, but am a bit biased having spent time in and loving BD’s Mongolian BBQ in Ann Arbor, MI. I tried not to let that influence me, but I couldn’t help but compare. Granted, the last time I was at BD’s was in 2004.
First, lets start with what irked me and why only a 3 star and not a 4 or 5.
1) Not all you can eat — I put small portions in my bowl in anticipation that I could FO back for more. I was going to try at least 2 different meat and vegetable combination.
2) No salad bar and no salad offering. There was plenty if veggies though, and a large variety. Seeing as how you choose what goes on the grill, you can go all meat or all veggie, or a mix.
3) Noise level peaked at about 97 decibels (there’s an app for that). I had my earbuds in and the music up all the way and still had trouble hearing it over the fan for the good and conversations. I’d hate to be here with someone and try to converse.
4) No coffee. Plenty of alcohol and soft drinks, but no coffee. I had water.
Now, on to what is great about this place. The variety of protein offered is excellent. Beef, marinated steak, pulled pork, cuts of port, chicken, shrimp, and more. The veggies range from a standard stir fry mix, to boc choy, to single American vegetables. The spices vary from salt and pepper to a citrus garlic blend to dragon. Last is the sauce, which you put in a cup, not the bowel. At first, that confused me, but then realized the sauce would burn if mixes in at the beginning. The last step is have a cool take it to the grill and give you a card with a number, and he records the starch you want. You can either sit at the table and wait for the food to come to you or wait at the grill.
The last thing is one more difference between BD’s and Genghis is the lack of pancakes. Not of the IHOP type, but the mo shui pork type. Here you eat you creation out of the bowel. Not a bad thing, just different.

Always one of my favorite chain restaurants. Great selection in meat/​seafood/​veggies and sauces. I would deduct ½ a star because they were out of my favorite sauce, khan pao. :/​But after going to Khan’s Mongolian Grill downtown, I couldn’t take that ½ off. Wish that they had a more centralized location… there are only two locations right now — one in Franklin and one in Hendersonville.

Though Genghis Grill is a chain, it’s definitely a solid one that offers quality food. This is one of those places where you go in a line to pick your choice of meats, veggies and spices for a stir-​fry treat! You even get to select whether you want noodles, white rice or brown rice to be stirred in with your meal.
Genghis not only offers a wide variety of options to include in your meal, and all of it is extremely fresh. I love how you can get scallops and shrimp all included in the price. Speaking of price… it’s cheaper to go during lunch, but even the dinner was only around $ 10.
Keep in mind, it can get pretty busy here and you might have to wait in line… but I consider that a positive thing in this case because it means the meat and vegetables aren’t just sitting out there for too long!