Eurofix of Franklin

I’ve been a Eurofix customer through two names and three locations, but the service is still the same — individuals, no matter how demanding (ahem), are still the focus of the Eurofix practice.
Aaron, TJ, Joe, Guy and all of those who came before some of them have always fully explained the work required to repair my cars and they’ve always done it the right way.
Good peeps! Go see them, especially if you own a Saab or Volvo.

Oh my gosh. What a wonderful bunch of professional people and certified mechanics. They did major repairs for a reasonable cost. The only place I will take my 2004 BMW 745li. Thanks guys for a job well done !!! Left my 2011 GMC Yukon just for a check up. They do American made cars too. Thanks again guys.

Over the years … nearly 15 of them, Eurofix has been our family’s ‘go-​to’ auto shop. They do what they say they will. I trust these people, and, to me, that is huge.

Yesterday, based on good reviews, I brought my Audi Q5 in for servicing. I was very happy with the experience; they quickly diagnosed the problem and fixed it for the price and in the time frame quoted. I found all to be very nice and professional, from Nikki, who manages the place, to Grant, who cheerfully picked me up at my home when my car was ready. I am very picky when it comes to repairs to my car; do yourself a favor and give them a try. You will not be disappointed.

I have used EuroFix in Nashville before, but this was the first time I used the newer location in Franklin. I failed my emissions test, and was hoping for some answers. I was really impressed with the diligence that the team used in diagnosing the issues. Even though it took a while to find the source of the problem and get the right parts I feel like I was cared for in the process. I don’t feel like I spent money that didn’t address the issues. This is not a place you go to for super fast service for complex problems, but I feel it was worth the time spent. They offer loaner cars when available, and they have driven me to home and work on previous occasions.

I do not have a lot to report since our interaction was pretty quick but I had my Volvo towed to them after it would not start. Everyone was telling me it was the alternator or starter because the car would not start but the lights would come on. Eurofix diagnosed that the problem was the battery even though I was skeptical. It turns out they were right, I changed the battery and the car has run fine since. They did not berate us with sales pitches or try to nickel and dime us.

We have, at last, found an honest and reasonable shop for our car repair needs. They are friendly, knowledgeable, and competent. They walk you through the repairs and keep you updated all along the way. I like that! Their prices are less than the dealers. And, they send out coupons from time to time. I like that too!

Great service, explained everything in great detail. I never felt like I was being sold something, or forced into making a quick decision. Very professional, I will make Eurofix my car repair provider with confidence.

We had an appointment for an oil change and tire rotation, and were prompted to visit by receipt of a coupon. I arrived on time, was told the coupon could not be used (it was for the «other side of the shop») and proceeded to wait TWO HOURS for an oil change. Two hours. With an appointment. Now I know why they have a work center in the waiting area. I was so ready to get out of the shop, I paid the exorbitant fee and got out. It was when I got home, that I realized my tires had not been rotated. So all that time and money, and no tire rotation. I’ll be getting that, and any future work on my car, done elsewhere.

Best European car repair business in the industry!
Friendly staff, experienced techs, and comfortable environment. They aren’t just changing car parts, their changing an industry.

I used to have a Volkswagen and tried these guys because I was unhappy with the dealership. I took the car in for a vacuum leak (i had the code). Only after I dropped the car off they told me it would be $ 200 for a smoke test (all of ten minutes to set up and run). At that point I said no thanks I will come get it and what do you know miraculously they were able to find the leak without the test. Only $ 509 to replace the cracked hose — what a bargain. Sounding a little high I said no thanks. At which point, scrambling to get something out of the visit, they (legitimately) noticed a crack in the dipstick cover. I told them to go ahead and fix for $ 400. I then took the car to another shop that is hardly known for being cheap for the vacuum problem. They fixed the vacuum leak for $ 240 and didn’t try to charge me for a test. The second place also took great pleasure in informing me that the dipstick repair should have been one hour labor and a $ 40-​something part. Did they try to take advantage of me? Yes. Did they suggest repairs that were not needed, no. Were they rude? Definitely not. So I will be nice and not give a second star but this place seems like a rip joint to me

We are always impressed with their service. They even have loaner cars while yours is being fixed!

This is by far the worst place to take your car in Nashville area. I took my wife’s Jaguar XF for a simple oil change. On my way there check engine light came on. Upon arival they advised me that we have a bad thermostat and it needs to be replaced. Tech who performed this work clearly didn’t have a clue what he was doing asd he installed engine coolant hoses the wrong way. Needles to say few days later my wife had to pull over on I-​65 as engine overheated. Wrongly installed hoses busted and coolant was everywhere. Cusotmer service during this whole process was terrible, and they even tried to blame us for disturbing their employees when filing our complaint?! Are you serious? We will never be back there again, and neither will any of our friends. Also, if you think they are cheaper than dealer — well think again. After this awful experience I’ve compared their prices with Jaguar of Nashville. Eurofix charges $ 225 to run the diagnostics, Jaguar of Nashville $ 130, you wanting to get your codes reset — Euro fix $ 195, Jaguar of Nashville $ 100. Oil change — Euro fix $ 125 (tells you you need to change it again after 3k-​4k miles) Jaguar of Nashville $ 125 (change oil once a year or 10k miles, whichever comes first). If you want to take your car there, please think again!

Eurofix literally saved us from replacing our engine. A shop a little ways down the road on Columbia Ave. in Franklin told us that our timing chains were about to go out and it wasn’t worth fixing so we should replace the engine. I didn’t want to spend $ 3,000, so I took it to Eurofix for a second opinion and they said we just needed to have an oil change and switch to a little thicker oil.
Our car is running just fine now and the noise it was making has stopped! Instead of spending $ 3,000 I spent $ 80 on an oil change and that was it!

«Our New Beetle receives excellent service from EuroFix. They have provided maintenance from simple oil changes to complex vacuum leaks. Their repairs are an excellent value.
Most important is their customer service. I know I can trust their judgement about repairs. »

I’ve brought many cars here and have always received five-​star service. You may be able to find a cheaper quote out there, but no one guarantees their work like EuroFix. If you’re looking for quality, this is the place!

Eurofix fixed a Kermit (my VW bug) emergency this weekend. Friday night, he went through a drive through. His window went down… but then never came back up. Blast.
Saturday morning, I called them around 8:30 and got a 9:30 appointment. I waited in their rather cozy waiting room (nice couches, drinks, snacks, tv, magazines, wifi) for about a half hour before they told me what they thought was wrong and what it would cost to fix. After realizing that the part that was broken was the same one that was installed by another Eurofix location, and keeping in line with their three year warranty, my repair was free! They ordered the part and kept Kermit in their garage (which was awesome, because I do not have a garage, and he had no window). The part came in Monday afternoon and he was all ready to be picked up by 10 am on Tuesday. They were so friendly and knowledgeable, and best of all, Kermit is as good as new! I might even give him a carwash this weekend so he can feel extra pretty.

I brought my Audi here for brakes and service. It was easy to get an appointment, it was nice to work in their waiting area… they have a fridge with drinks, snacks, wifi and computers to use. They were significantly cheaper than the dealer and offered a loaner car. The staff is really nice and knowledegable. I’m excited to have found a european car mechanic!

**Rip-​off Alert**
took my BMW into them for a simple brake job and they quoted me no less than TWICE what my personal mechanic did the job for… with OEM parts mind you… I sat patiently awaiting my quote for the rear breaks and the guy walked in spouting off that it would be $ 630 with parts and labor… I immediately picked up my phone (knowing what rotors, pads and the sensor cost) and called Danny at Dr. Automotive (one of my other reviewed auto shops) and he told me he could do the job including parts (aftermarket– performance parts) for less than $ 300. I told EuroFix to put the wheels back on — that I wasnt paying that for a simple break job and I drove it right to Danny…
Just goes to show it pays to shop around…
PS– If I could give these jokers negative stars I would.

I took my Mini here last week for the first time. I was very pleased. They were quick and I didn’t have to wait weeks for an appointment like at the dealer. Their prices were also significantly lower. I will definitely be going back.