Climate Solution Windows & Doors

First I must say that one of the negative reviews here has zero to do with Climate Solutions — that person was promised something incorrect by a RETAILER. That has nothing to do with this factory.
Anyway! Here’s my review!
We have been buying Windows and patio from these guys for about five years. We have never had any problems. No foggy Windows. Nobody complaining about their patio doors — nothing.
My favorite thing to order from these guys is their extra tall patio doors. A lot of manufacturers won’t make patio doors over about 80″ but these guys will! Got a transom you want to get rid of? No problem!
They also make, in my opinion, one of the best locally manufactured Windows in Chicago. Product is head and shoulders above Climate Guard, Lang, and the two or three others made locally.
The only reason they get only get four stars from me is because they have trouble handling big (high volume) orders. They literally told us (after making half of a three hundred window order) that they could not continue because it was upsetting their production schedule.
Other than that issue, which does not apply to regular homeowners placing regular sized orders, these guys are great. Order their windows.

In February 2015 my husband and I purchased 22 Climate Solutions Windows from Nu Concepts: 10 casement windows and 12 slider windows. Our primary goal in replacing our existing windows was to decrease road noise. These windows DO NOT quiet road noise, chirping birds, barking dogs, etc. After being promised by Nu Concepts that these windows would significantly reduce outside noise from infiltrating our home, and going ahead with our purchase, we learned that these windows have not been tested for sound control. They do not have a STC or OITC rating (STC and OITC ratings are standard with large window manufacturers such as Anderson, Marvin, Jeldwen, etc.) I would strongly recommend avoiding these windows if you are looking to reduce noise from outside.
Our salesman from Nu Concepts also strongly emphasized the energy efficiency of these windows. As for energy efficiency, we have been disappointed. We can feel cold air leaking through all 12 of our slider windows. We contacted Climate Solutions about the air leaks. They sent out a technician who put some stickers over the weap holes on the interior of our slider windows and claimed this would solve the problem. It has not stopped the air leaks. Nu Concepts admitted to feeling air leaking through the windows and claims that this is normal.
Finally, after installation, when our windows were still brand new from the factory, we found over half of the screens on the windows were loose and bowed, and many of the windows needed touch-​up to scratches in the vinyl. Again, a technician was sent by Climate Solutions to fix the screens and scratches, but in my opinion new windows should not be sent out with so many flaws. We question the quality control at Climate Solutions, and we will never purchase or recommend these windows.
Our best advice, do not let a salesman fool you, do your research, compare brands from multiple companies and get the best quality window you can afford, as this is not a purchase you want to make twice.

back in 2012 i had a garden/​bay window installed in my 3^rd floor condo. the window was manufactured by Climate Solutions, installed by Americraft Exteriors.
The double paned window appeared cloudy after a year or so… I thought it was just dirt. In December of 2014 the dirt didn’t go away and MOISTURE began collecting between the panes, I knew something was wrong. My neighbors across the hall had the exact same window installed not long before I had mine done… and there was absolutely no problem.
I called Americraft and they referred me to Climate Solutions as the window came from them. This was January of 2015. they sent out a guy who said it was a broken seal, the window was under a lifetime warranty and they would order a new window.
the window was ready back in May of 2015. I have been waiting ever since for the window to be installed. Climate Solutions said they only manufactured the window and they didn’t do installations. Americraft said their warranty was for a year and had long since expired. I have been in contact with CS since May. They keep saying it’s a tough job because they need to subcontract an installer with the appropriate equipment. I am still getting the runaround. I sent a letter to them stating that if the issue was not resolved by the end of September… today is October 2^nd… I would contact the BBB. Well, now they had found the equipment but that’s as far as it went. Americraft recommended a glass installation service (which I believe was the guy who did the original work) and I sent the info to CS.
Nothing. They are still «working on it». I told them that I felt it was NOT my responsibility to find installers/​equipment as I do not want to void the warranty using someone CS did not approve.
So here, October 2^nd, TEN MONTHS AFTER I CONTACTED CLIMATE SOLUTIONS I sit, again, waiting for my call to be returned. To be fair, I should have pushed harder for this repair sooner, but I was naïve in thinking that they, as a window installation company, would have had the answers and the «solution». I was so very wrong. While everyone I’ve spoken to has been very nice, Climate Solutions Windows and Doors as a company is ineffective at best. Windows are their job. You’d think they’d have a better handle on this. I am more than frustrated. My next communication will be to the BBB.
I would NOT recommend Climate Solution Windows and Doors for any kind of service.
Thank You.

I was looking for windows for quite a time We need to replace all 15 in our last year bought house I‘ve been in Pella Showroom in Oakbrook — left all measurements and contact info NO response, Home Depot — no costumer appreciation — waste of my time And had one guys come to my house. I‘ve decided to try some local business and go with Climate Solutions. I walked into showroom — nice display All employers were so nice, nobody attacked me as soon as I walked thru doors Their knowledge was outstanding and they provide me with all the tips and helped me with understanding how it will looks like They custom made all orders.
Best of all price was good and waiting time for 15 casement windows was 10 business days!!!