Unfortunately, I need to rate them one star for poor poor customer service. I ordered a swift and ball winder in plenty of time for a friends birthday. After more than 2 weeks and it wasn’t delivered I checked and discovered that UPS was returning it to them. Multiple calls back and forth, them blaming UPS and UPS having«inexperienced Holiday staff»(in mid October??) it turns out that they themselves originally sent it to the incorrect address. And they either lied to me about that, or simply didn’t check properly. They had the correct address, and a phone number to call me at, but apparently that information was never utilized to get the package to me when it was misdelivered. Very disappointing. Perhaps they are better in person?
Joy D.
Classificação do local: 5 Lexington, KY
The Woolery is one of my favorite places. I have explored and practiced many crafts over the years, including quilting, stained glass and painting. I have only begun to learn about wool and it’s various applications, and The Woolery is a great place to discover them all. Spinning, weaving, felting, rug hooking… They offer classes and are so helpful in answering questions on the spot. There’s so much to see and lots to inspire. We are so fortunate to have a shop like this right in our hometown. If you’re at all creatively inclined, it would be a shame to miss out on a visit to The Woolery.
Jennifer K.
Classificação do local: 5 Bronx, NY
Wonderful selection of spinning wheels, and very knowledgeable staff. They helped me leave with the perfect spinning wheel and bags of roving. :) Hope to eventually be able to expand into weaving.
Patricia H.
Classificação do local: 4 Ghent, KY
This lovely shop has just moved to a new location around the corner from the previous location. I was looking for a knitting shop and there were none listed for Frankfort. I found it by asking at a nearby restaurant. This shop is actually much more than a knitting shop though they do have a small selection of quality knitting yarns, needles and books. They also stock supplies for spinning and weaving and though I wasn’t in the market for those things, it was a pleasure to browse the inspiring selection.