We purchased a sofa from this business several years ago. I was satisfied but never thrilled with the sofa after we got it home. Pretty yes, functional questionable. Now we’re in the market for another sofa and a separate recliner. We went to Gilbert & Sons to try out all the different styles. This time I’ve done my homework and know that the recliner has to be motorized because I don’t have the leg strength required to close most manual recliners. We really didn’t like the selection this time around and found the sales woman to be a bit pushy. She’s quite willing to order a sofa without us even seeing or sitting on it. Then we started talking prices and I could see all the hidden expenses adding up. Delivery charge + removal of old sofa + full cost of furniture = no deal I think it’s off to Louisville in search of the perfect furniture.