Tj’s Cleaners

This place used to be solid, but now I will never return. I took a nice dress in and it was returned with damage to the fabric right in the front. A series of small holes over a dime size area-​dry cleaning damage or perhaps they have moths? The owners took no responsibility and said it did not occur at their business. However I have only worn the dress once so it must have occurred their. They refunded me the $ 15, but ruined a $ 300 BCBG dress.

If I could choose zero stars, it would STILL be too many. I walked in, being the only customer there. The woman working there (who saw me… standing directly in front of her) was busy behind the counter on her phone. Already rude, but I let it slide. I wait for her to decide to talk to me, but she doesn’t. Nope, her conversation on her phone is more important than the customer RIGHT IN FRONT OF HER. Now, I thought there was a glimmer of hope when she walked to the computer (still on her phone). I thought, ‘hey, I may get some service’! Oh no, she walks away from it. Continues her conversation and doesn’t acknowledge the face that I’m STILL STANDING THERE. Well I’ve worked retail and customer service… I know what’s right. I start to walk out, and magically she says, ‘oh, can I help you’? No dear, you can’t. If you could, you would have when I walked in. Your loss. ‘No I’m REALLY all set’ I said. You should be too. Find someone who cares about their customers, and business. End rant. :)