Lee Sue S DMD

I came to Dr. Sue Lee roughly nine months ago with quite a few problems. I had an incredibly narrow bite, there were big gaps between some of my teeth and my lower jaw came a little forward – I was a border line surgical case. Thankfully, my treatment worked so well that I didn’t need surgery. Best of all, it took no time at all to get my teeth in a position that Dr. Lee and myself were happy with. I decided to have braces as an adult so I was very happy to find a treatment that moved my teeth so rapidly. Overall, I am very happy with the results. Aside from the treatment itself, I also liked the way I was treated by all the staff. They were always very nice and you can tell that Dr. Lee puts a lot of thought into her practice. Also, I never had any nasty surprises bill wise. She sat with me and broke down all the costs thoroughly on my first visit. On a final note, Dr. Lee obviously takes pride in her work. One day when I came in after wearing an expander device (I think it is one she designed herself), she was evidently very pleased and excited about how well it was working. It is always a good sign when your practitioner shows genuine pride in what they do.
A big thumbs up.

If you want the best orthodontic care, see Dr. Lee. She was the fourth Framingham area orthodontist I spoke with before treatment, and the only one who had a sensible approach to fix the problems I had. Her solution and treatment has worked very well and I’m happy to recommend her to others.

Dr. Lee has treated our now 7 year old daughter for well over one year. It was clear my child was headed for major jaw surgery and even extractions of permanent teeth. Dr. Lee has a unique and competent understanding of jaw, face, and head growth. As of now, her treatment with Dr. Lee just may give her an excellent tooth and bite relationship with a very cosmetic face and jaw profile, without the need for a huge surgical procedure. My wife and I are very grateful to have Dr. Lee practice here in Framingham.
We would have gone anywhere to obtain the best care, but clearly found what we were looking for here.
Dr. Lee is intense, competent, sophisticated, and clean. My only gripe is that our daughter likes Dr. Lee so much she now wants to be an orthodontist instead of joining her parents in the medical world!

I started seeing Sue Lee in March of2012. I was told this was a free consultaion but ended up getting charged. She never listens to me when I tell her what I want to do and she never explains what she is going to do at each appointment. You just sit in the chair and hope there is no pain that day. Another problem: money. I set up a payment plan for 24 months and a month later she told me it is not good anymore and now I have to pay 650 a month in 12 months. I asked for an explanation and she told me it was for billing reasons. If that is not enough, my husband lost his job so I asked her if we could lower the monthly payments so we could still manage to put food on the table and she refused! Do not go to this orthodontist!

Want to know what’s Beyond Your Smile at 254 Cochituate Rd in Framingham? A $ 300+ BILL THAT YOU WERE TOLD BY DR. SUE S. LEE AND HER STAFF THAT YOUR INSURANCE WOULD COVER.
I saw Dr. Lee only ONE time in Dec 2011 to get an estimate on what it would cost for me to get braces for 20 months ($ 6,800) to correct certain speech & alignment issues, and was told by Dr. Lee & her staff that the exam would be covered 100% by my insurance — they looked it up for me while I was STANDING RIGHT THERE, and it was the ONLY reason why I went through the exam. A month later: I get a bill for $ 314.88 for the exam.
I called them and asked them what the crap was going on and they told me that my insurance paid $ 235 but that I was responsible for the $ 318 balance! What the hell!!! Apparently this is how they make their money: they lie to your face, charge an outrageous price, and stick it to you with an enormous bill.
If you go here, you’re an idiot. You’ll be lied to and screwed by these greedy bastards, end of story.