Andersons Statewide Driving School

To date I have had two lessons with Anderson’s Driving School and I can confidently say that I will not be continuing. As an adult learner who works full time, I have found it extremely hard to schedule classes given the high percentage of high school students that are accommodated for drivers ed. programs. For my first lesson, I was fortunate to have a weekend class and it was spent familiarizing me with the car and rules of road. For this reason, I only spent 15 minutes driving the car with my instructor, Rich. Given limited availability, my second lesson was scheduled for 4:45PM on a weeknight several weeks later. While I thought that we would practice more within my housing complex given our limited driving time, we immediately proceeded to drive on main streets in Natick during rush hour traffic. Rich seemed to take issue with the fact that I had not practiced driving between lessons — a point that I find unfair considering that not everyone readily has access to a car to practice in. As we were driving, his tone was consistently rude and continued to make comments regarding having to correct my positioning in the lane given that I had not gone driving. I am a paying customer who is learning how to drive from him therefore I feel that this is part of his job and comments like this were unnecessary. On several occasions he grabbed the wheel to help guide me through turns but repeatedly grabbed the top of the steering wheel. When I moved my hand, he would very rudely tell me to use the 10 and 2 position. I understand that some individuals have strong personalities but rudeness is not necessary or appreciated. Upon completion of my lesson, he accused my partner of being materialistic given the brand of his car for not taking me driving. Not only was this assumptive and offensive but he does not know our schedules or availability. I understand that this school is not making as much money off of me as a teenage driver however I expect the same level of customer service and respect.

Have you ever worked with a company where you consistently get amazing customer service each and every time? That’s exactly what Anderon’s delivers. Both my sons have completed their Driver’s education with Anderson’s. Their front office staff (JAIME is WONDERFUL!) is top notch, and won’t hesitate to answer each silly question; painstakingly work out a schedule for driving/​observation for your child; or just plain be helpful and informative. Personally, I remember falling ASLEEP during my own stint in Driver’s ed at my high school, but when I took the Parent’s class with Bill Anderson, I learned more than a few useful things about driving that I never knew.
If you have a child who needs lessons, go to Anderson’s. They will take excellent care of BOTH your child and you as the parent.

I have had two kids graduate from Andersons and I highly recommend their school