Ken Tran – State Farm Insurance Agent

Maurice is my State Farm Agent and he has been so attentive since day 1. I can call or text anytime of the day or night and he will answer. Thank you State Farm!

Like a good neighbor, State Farm is there!
Yup, they were really there for me! Like literally, came to my house for a quote, signed documents, and delivered documents. That’s excellent customer service to the max! In business a lot of transactions are done through referrals. I usually don’t refer people or a company unless I know they’re good because in the end, it reflects me.
I came into the office to look for a new car insurance company, but I was in a hurry so didn’t have much time to talk. Ken assigned an agent team member to deal with my case. What I really like about this location is that I have a really busy schedule and they worked around my time! I’m usually free late at night and most of our communication were through texting, emails, and home visits which is very convenient for me.
I have a very difficult case because my family of 4 has 4 cars, but one driver has two points on her record. State Farm has a policy that they won’t accept people with two points or more. They were able to work something out for me and my family and saved us about $ 400! Yes, that’s a lot of money! Many insurance companies will try to upgrade and sell unnecessary add-​ons but this place did not. I found out that I’m paying extra for medical fee, but I don’t need it because I already have medical insurance on my own. I’m also paying extra for roadside assistance and locked door, but I don’t need that because one of the car is 2015 and it has that offer with the dealership. Other places will scam you for everything that they can, but this agency is very honest and straight forward. When you buy insurance through a broker, they will charge broker fee, but if you buy directly from the company there isn’t a fee.
— Very professional and knowledgeable staff.
— Licensed agents, NO shady business here.
— Staff are fluent in Vietnamese and English.
— Organized office and clean restroom.