Trieu T Tran, MD

SHORT VERSION:
This office charges $ 10 each time you need medical documents filled out, but LINDA never fails to mess up on them each time. Even with appointments, the waits can be long. Some of the assistants are really rude.
LONG VERSION:
I first saw Dr. Trieu Tran in June, due to pain in my right wrist. I was ten minutes late to my appointment because I accidentally went to his old office (being unaware that they had switched locations). I ended up being there for over two hours. It was horrible. Then I was scheduled another appointment for x-​rays, in which I was told I would be getting a wrist brace during my next appointment. I had to wait about two weeks for my next appointment, and someone forgot to send in a request for my brace, so I had to spend more time in pain.
I’ve given Linda (an assistant with tattoos on the left side of her neck) forms to fill out three times now, and ALL THREE TIMES she has messed up on them. The first time I gave my forms, I needed to wait 1.5 weeks to receive it back. (She told me if I give them the form before Wednesday, I’d receive it back on a Friday of that week. Any time after that, I would receive it the following Friday.)
On my first form for work, she re-​stated what the doctor had mentioned: I am on total temporary disability. Then where it asked if I had flare ups, she stated that it occurs once every three months. No, woman, my wrist hurts everyday! Then she stated that my flare-​ups DO NOT prevent me from working. Seriously? I’m on TOTAL TEMPORAY DISABILITY! $ 10 well spent? NOPE!
For my next form, I needed her to fill out a supplementary certificate to continue receiving disability. I made sure to give it to her on a Tuesday in the beginning of August. Did I receive it that Friday? Nope! I received it the following Friday, which makes me wonder if what she had previously stated was even true. I turned my form in but still was not receiving my aid. I contacted disability and was told she had used a stamp signature when the form clearly stated that the doctor needs to sign it himself. How long have you been doing this to still be getting this wrong? Did you even bother to read it?
I asked her to fill out another form for me. She told me I would not receive it until another week and a half because she had to fill out other patient forms first. I argued back, informing her that this was an error on her part and it should be prioritized; TECHNICALLY I gave her my form before any of those patients did, so I don’t see why I would have to «get in back of the line.»
I gave her my form on a Thursday. She informed me if the doctor was there the next day, she could have him sign it. If not, I would have to wait. I asked if she could please call me as soon as she has it completed. Her response, «Yeah, I could do that,» as she proceeded to go back on the computer. Regardless, I called on Friday and was told the doctor was not in due to surgery, that they would be closed on Monday (Labor Day) & he would also not be in on Tuesday. I called again Wednesday morning, which she tells me, «Your forms have BEEN ready.» Wtf. WHERE THE H*** WAS MY F******* PHONE CALL THEN?!
I went in immediately to pick up my form. On there, she stated that I had injured my ankle. I INJURED MY WRIST!
How many times are you going to get this wrong?!
So for over a month and a half, I have not received any disability payments due to her constant errors. I’m single mom with bills, car payments, and rent to pay. When you don’t have money for rent, you don’t have a place to stay.
***So thanks to you, Linda, my son and I have been sleeping in my car. For future reference, please take medical documents more seriously. People’s incomes are not to be toyed with.***
On a side note, the physician assistant Brian Tran was very professional and helped answered my questions. He also prescribed me pain medication, something that Dr. Trieu Tran failed to do for me previously. But Dr. Tran, himself, is a pretty nice guy.
His fobby Asian assistant could work on her customer service skills. She’s quick to snap back without hearing what patients are saying first. Not only has she done this to me, I’ve witnessed her do this to two other patients. The other female Asian assistant (who speaks English fluently) seems nicer and more helpful.

Dr. Tran seems to be a good doctor, however, the receptionists that work for him have NO idea what the hell they are doing. My boyfriend got surgery a MONTH ago and was supposed to return two/​two and a half weeks later but thanks to the horrible service I am now going on maternity leave and my boyfriend is still out of work! We have been calling for a week trying to get a note to release him back to work and for restrictions since our work requires it but every single time we call they tell us ‘call back tomorrow’ so when we do they just tell us the same shit! How hard is it to just get a damn note to get released back to work. Horrible customer service. If you want good customer service from a DOCTORS office I would NOT recommend coming here. You’ll be stuck forever.

I mentioned that I’m allergic to Aspirin on the form and to the nurse, the doctor prescribed me NSIADS which you shouldn’t take if you are allergic to Aspirin. I read the instruction before I take the meds and realize Dr. Tran prescribed me the medicine which I’m allergic to. Called Dr. Tran’s office and explained that. Waited for two days, finally the lady from Dr. Tran’s office called back and said Dr is very busy, he will look into your file, but she wasn’t sure if Dr. Tran’s will call me back or not. And that was 2 or 3 weeks ago, I still haven’t gotten his call back. Very bad experience! Won’t ever go back to a Dr who prescribed wrong meds and doesn’t care to call back to the patient! Not recommend everyone to go there at all.

My feet got hurt since I chose the wrong shoes size. My family doctor recommended that I should check Dr Tran out (since I drank medicine and applied the gel but my feet didn’t get better). I was a little bit nervous when I came there because I thought I may get a surgery. I had an appointment at 9:30. When I came, the office was crowded with a lot of patients. I had to wait for 1 hour to be checked by Dr Tran. I think it’s worth to wait because he’s a very excellent doctor. I saw the X-​ray film and knew what happened to my feet. THank God. I don’t have to have any surgery. He gave me an injection to my feet and said that I will feel better soon. Today is the third day since I came to his office. My feet doesn’t get hurt any more. I’m glad that I find him. I just want to say thank you very much. I feel released after months with the pain. I highly recommend him because he’s really an expert in his field.

Took my grandma here for her wrists. She is now in her 70s and developed carpal tunnel. She have experience pain for a while before visiting this clinic. Every movement, especially on cold days, she feels a lot of stiffness and pain. When seeing Dr. Tran, he recommended therapy. After going to therapy for about a month, my grandma feels less stiffness but still feels a lot of pain when performing her daily tasks. Dr. Tran then recommended surgery on her wrists. She had surgery on her right hand first since her right wrist is where she experienced more pain.
After surgery, she was in a lot of pain. She also told me how much she wished she could go back and not have the surgery. However, I tried to get her to physical therapy to see how it goes. After just 2 weeks of therapy, my grandma can see improvements. She experienced less pain and performing her daily tasks was a lot easier than ever. Still with pain but seeing improvements each day.
After her right wrist got better, she had the surgery done on her left wrist right away. This time around, however, it was a lot easier than the first time. It is as though she know what to expect and what to do already. She also healed faster the second time around! Amazing! I always thought old people would heal slower but my grandma proved that wrong! She’s a strong woman and Dr. Tran is a great surgeon that can be trusted. LIke the previous reviewer before me said, «You’re in very good hands here.»

I have never felt the need to write a followup review but in Dr. Trieu Tran’s case, I have to. I am actually writing this review for my mom who is currently his patient. He is an amazing doctor, he gives as much time as you need during appts, gives you honest clear information and in general makes you feel as though he really does care about your well being, which I honestly believe he really does care how his patients feel. I have also had the chance to speak to other doctors in Orange County and he is highly regarded among his peers.
I can not say enough positive things about Dr. Trieu Tran. In today’s world, you would be lucky to get 5 mins with a doctor, Dr. Tran is a refreshing change.
His office staff is also amazing, surprised to read a review saying otherwise. Both Janice and Lisa have been kind, helpful and have gone above what is required of them. The clinic gets really packed most of the time, but it is expected from a highly respected doctor. If you are having issues with your back, you are in very qualified and kind hands here.

Okay so this guy is crazy busy and there’s always a wait BUT he truly does what’s best for the patients instead of just recommending surgery to make money. I wait at least 30 minutes each follow up but as long as you come in knowing there’s going to be a wait, you’ll be fine. The staff is accommodating and they have Netflix so you can request a movie to pass the time. The waiting room is always full yet these patients keep coming back, why? Because Dr Tran knows his stuff. He really puts himself in his patients shoes and would only recommend treatments he would recommend for himself. The wait is worth it, this guy focuses on patient care. Don’t be fooled by these docs that treat their clinic like a business with fancy accommodations to lure in patients, that’s all you are to them a business.