Star Real Estate

Why is it that EVERY time I don’t consult Unilocal,I get screwed over? Lesson learned. I hope I can help others.
I agree with EVERYTHING that has been said below.
I own 2 condos that I rent out myself, I manage 3 vacation properties and have rented 6 or 7 places in my adult life. I have never been «shaken down» the way these guys do it. They request WAY too much information about all of your finances. All your bank statements, IRA, 401k any and all of your finances. To rent a place that is $ 2800, they want to see over $ 15k in the bank! What is worse is that the current tenants in the place we wanted to rent were good friends of ours that vouched for us to the owner and Mungays. Despite this, and the fact that our financials are solid (I’m a physician making well over 6 figures with networth around 500k), they chose to give the property to someone else because «the top three of 20+ applicants have over $ 100k in the bank». Huh? Really? I can’t rent a place because I don’t have $ 100k in cash sitting in the bank?
I have bought properties, and this whole process of RENTING from Mungays is WAY worse. There are too many good PM companies out there to deal with these guys.
I guess I should look at the silver lining. .. At least I am not their tenant! Imagine that you are moving out, find a solid friend to move into your spot but then the PM company forces you to show the house to 20+ more applicants!
Like I told Brandon, if you want people to be trusted, giving them some trust goes a long way. Starting out a relationship built on skepticism is a bad way to go.

Bill Mungai uses illegal tactics to scare renters. He had goons come by our house and force their way in before they had legal rights to do so. He has lied under oath in a court of law. He lies to our neighbors, spreading rumors about us. He has used disgusting language over the phone to my wife on several occasions He should have his RE license revoked. After renting for 12 years and not a single complaint by neighbors, the owners, cops or anything, he lies and convinces the owners to evict us so he can get a listing. We suffered through years of asbestos exposure and were removed before we could figure it out and gather evidence. He has ruined our lives, credit and left us sick from asbestosis. This is the face of realtors, people. beware of Bil Mungai.

The short of it is: Bill Mungai doesn’t answer calls or return voice mails, his son appears to be communicating for him, but he only text messages. Do you know how hard it was to negotiate a lease over text? It didn’t matter in the end tho, we were scheduled to sign the lease with the agreed upon terms. However, just one day before we were to sign & three days before we were to move in, he emailed to say the rent will be increased from the agreed upon rate! Thankfully we were not locked into leaving our current home or else we’d really be in a bind. A total P.O.S. — steer clear.
Since Bill was so cold to me and my family (he didn’t even respond after we emailed him that upping the rent was totally bogus) I decided to write a poem about my experience. ahem…
Work with Bill Mungai?
Never again for this guy!
Left my family on the bottom Rung guy.
Treated us like Dung guy!
You know like from the Bung guy?
If he was honest, maybe we’d all have had Fun guy,
but he’s more like between the toes — Fungi.

Needs to be option for negative stars here. Stay away from Jim Campbell and his team. Absolute horrible service. Disrespectful and demeaning in the way they spoke to me on several occasions. Refused to complete their responsibilities when we were moving out of our leased property they managed and tried to put it on the owners, claimed we needed to drop off the keys, and they refused to pick them up and wouldn’t do a final walk through, claimed he was out of town. Refused to get back to me about a request I made to be done prior to moving out. Both himself and partner nick (whatever his last name was) were extremely rude to myself and the owner after we moved out. Stay away from them if you don’t want to be treated like dirt!

Their bait and switch antics are insulting at best and likely illegal. The price increased on the house, but is still advertised at the lower rate. The agents were rude. I suspect that ‘shady’ is only the beginning of a description of this company. Do not use them!

I was interested in leasing a house that BILL MUNGAI had listed. I arranged a showing and Brandon met me there. After decided that I liked the house, Brandon said that I could give him the copy of my credit report which I ran four days prior and that I didn’t need my credit score. He said I would have an answer within 24 hours.
After going home and gathering countless documents (bank statements, credit report, cancelled rent checks, 401K statement, drivers license, first born child, etc,) I sent him everything that same evening to rush the process. Keep in mind I am not buying a house here, just renting. I receive a message from Bill the next day saying that there is a page missing from my credit report because the score isn’t there. I called him back (and of course he doesn’t answer) and say no, it isn’t missing. Brandon told me I didn’t need it. He never returns my call but he emails my boyfriend and says his report is missing the same page. Now he wants us to drive to his office and pay an additional $ 50 so he can run the credit report because he thinks we are trying to pull one over on him.
OK…fine. Here’s the fifty dollars so you can see that I am an honest person and there is no page missing. FOUR DAYS LATER… we finally get approved for the house. We set an appointment to sign the papers and get the keys on Saturday. Well now we have to pay for four more days in our old apartments because they screwed up and took four days to approve us and we were waiting to get approved before we gave our notice. So my boyfriend asks if we can push the move-​in date back. Bill gets upset and says forget it, the deal is off and he is going to rent the house to someone else, but he doesn’t have the courage to actually tell me that. He sends an email. I’m sorry. WTF JUST HAPPENED? A simple, «no I’m sorry but we can’t change the move-​in date» would have worked. Are you trying to punish me for your incompetence? But it gets better.
I call the office and speak to the receptionist who says he is not there and she has no idea what his schedule is. I leave a voice mail on his office phone, his cell phone which he apparently has the ringer turned off. I also emailed him, trying to salvage this deal because I really like the house. That was three weeks ago and he has never returned my phone calls or emails. BILL, you are the most unprofessional realtor I have ever met.