Staples

This Staples location closed! There was always ample parking and usually no wait at the checkout. My only complaint was that it was difficult making a left turn out of the parking lot.

This location will be closing on May 15^th. :(Hurry in while you can.

Worst customer service ever! Explains why parking lot is empty. Print & copy service person not helpful at all!!!
Could only say what he could not do instead of helping me print what I needed.

My boyfriend’s dinner menu wouldn’t print correctly, so we went to Staples again to fix the same problem as the previous menu. The same staff member helped us out and I finally got her name! Her name is Nicki and she is so helpful and kind :-)

Came here for the multipurpose paper case (blue box) because they have a good easy rebate deal for $ 9.99 after rebate. Well, the employee didn’t seem to want to help when I asked because I had a coupon. She told me they ran out, and not sure if it can be purchased online. She doesn’t know when the next shipment is either. Didn’t bother to walk into the aisle to look. That’s fine with me; no big deal. I decided to take another look in the aisle myself and noticed a box at the very top shelf. I decided not to get it after all because this lack of service doesn’t deserve a penny from me.

The people here are friendly enough, and as long as you’re going in to buy mainstream basic office supplies, you probably won’t leave disappointed. But for me twice now I’ve gone in looking for something slightly on the edge – a laser pointer the last time and a good-​looking Cross pen today. Both times I’ve walked away empty-​handed. Will probably go straight to Office Depot next time.

This place has absolutely no employees around to help you.
I was in the Computer section looking at laptops and no employee came to see if I needed help. After deciding on a specific laptop, I looked around and an employee said that he’ll come back and help me BUT he ran away somewhere. I continued looking at the laptops which seemed a long time. Afterwards, I gave up waiting for the employee to help me and asked the cashier for purchasing a laptop. Another employee helped me, but they ran out of that specific laptop… I was disappointed and left the store.
Since, this location has absolutely no customer service. I have never experienced employees bothering me when looking at the electronics. Which is kinda fun, to play with the products in the store.
There are lots of available parking which is good, and the entire store is rarely crowded with people.
If you apply for the Staples Rewards Program. You receive a card and you get discounts rarely or depending on how much you shop. The good thing about Staples is that I recycle ink cartridges for money. Bring your ink cartridges in a ziplock bag or plastic bag. Let the cashier scan your Staples Rewards Card and you’ll get money later to spend.
The only times I come here is to buy school supplies and recycle ink cartridges. The entire store has organized aisles which has easy to read signs of what products are in each aisle.
Basically, you come in, go find your stuff, and check out at 1 – 2 cashiers that are available.

The worst customer service ever. I called to see if they would price match an item they had online, they said yes. I drove down and all of a sudden they won’t match it. What a huge waste of my time. I wasn’t trying to buy out the whole store I just wanted one item! Rude. Inconsiderate. I will never shop here again. Ever.

The Staples is located on Euclid right next to the 405.
This store has a lot of stuff but no employees. Every time I’ve been in here they have like 1 person working. It’s amazing. I never can find anything because they change their layouts all the time. This place is like Home Depot its huge but you can’t get anyone to help you.
Not a fan of staples

The employees here were useless. I spent nearly 15 minutes alone looking for something/​browsing in a particular section before someone yelled clear ACROSS the aisle and asked me if I needed help. I paused for a moment pondering whether this employee would even be able to help me since they couldn’t bother acknowledging me when I walked into their empty store. I told her I was looking for a specific phone case, she looked puzzled and pointed to the section of the aisle I was already browsing for a case. Then walked away.
Oddly enough, I was at Fry’s prior to this stop and had more efficient service there lol. And that’s saying something if you know Fry’s.

Fry’s did not have the printer I wanted so I drove over to this nearby staples while I was in orange county. I found everyone helpful and polite. They had everything I needed. A-​ok.

I like shopping here for my office supplies. For printing ask for Leslie, she’s very helpful. Lots of parking space. Easy in and out.

This staples lacks customer service skills to the max. I just started school and was in need of a desk. I said hello to the old guy who was just standing scanning the merchandise in the pen section and I got no reply.
I then asked him a question pertaining to the desks in the back but the useless loser said that he would get someone for me. After standing around mindlessly for 5 minutes I decided to leave. I was actually gonna buy a desk but I thought Big Lots might appreciate my business a bit more.
I was gonna ask for the store manager or supervisor to actually help me and ask why is it that this place lacks in being attentive to the customer, but decided not waste my time.
In other words, don’t come here unless you want to be ignored and would like to waste your time in this sorry excuse of a business establishment.

This location had always been convenient and given me good service. Their print service is superior to most. I’ll utilize them anytime.

This place makes me wish I had more middle fingers!
Everything is overpriced — go to Walmart, Target, Big Lots, Amazon, or even Dollar Tree! They all carry office supplies for a fraction of the cost of these office supply stores.
Secondly, It’s a ghost town here, and for good reason! The parking lot is always empty, aside from the employees’ cars. The staff inside is usually nowhere to be found. I understand if there isn’t a sales associate waiting on each aisle, but having a whole department unmanned seems to be ridiculous.
A prime example of this, as well as my biggest complaint about this Staples, is their Copy and Print center. I don’t visit this Staples often, but when I do, it’s to have some Word documents printed, and possibly purchase some supplies while I wait.
I’ve visited 3 times, and I have had the same exact horrific experience all 3 times! I come to the Copy and Print Center, and there is typically no one behind the counter. When someone is finally paged, it’s the same huge, awkward, rude DOUCHE KABOB, who obviously hates life and customers, and refuses to show a shread of customer service.
Normally, I bring in my USB drive and ask to have a few pages printed… simple enough. However, he always gives me his annoyed spiel about how the computer might not be able to read the file, blah blah blah. WTF? I’m not an idiot, and the last time I checked, opening a word document is a lot easier than that ginormous poster you’re printing for that lady in front of me!
Before he even takes my thumbdrive, he looks at the clock and informs me that they close in 30 mins O_​o Okay, how is that relevant? I just nod, and he looks at me with a sourpuss face, and proceeds to tell me he doesn’t have the time for any more copy jobs right now. WTF do you mean? You didn’t even ask me what I needed to have done yet! How does he know 30 mins is not enough to print out 5 pages of a Word document? You’ve got to be sh*ting me! He swears I’m one of those nightmare customers who come in 1 min before closing time and demand to have a million copies made!
Granted, I see that he’s printing something over there for the other customer, but I can clearly see there’s another computer that is not being used, so what is he talking about? I hold my tongue and politely explain that it’s only a few pages, black and white, no special paper needed, and it’s a plain Word document. He rolls his eyes and acquiesces my request. Gee, I guess I now owe him my 1^st born…
As he prints the documents, I have to stand there and listen to him guilt trip me on how he’s not going to make it home on time, because of all these copy jobs (aka my copy job) keeping him there late, and how he isn’t allowed overtime so he’s doing me such a huge favor. Really dude? I’m doing you a huge favor by not shoving my shoe up your a**!
These nightmare experiences have pushed me to finally buy a printer for myself… from Amazon! Thanks Staples! #suckit

Something very weird and kind of shady just happened to me at this Staples.
When I went to pay for my item (which was about $ 200), the girl told me that she was going to GIVE me a 3-​year warranty on the item. So I shrugged and said, «Okay, thanks.» (I would never buy an extended warranty.) Then she handed me a card that would give me 15% off any back-​to-​school supplies. Um, okay. (I definitely didn’t need this but I took it because I figured they give one to everybody.) Then she circled a couple of things on my receipt and I left. The total was about what I was expecting, so I didn’t think much about it. But when I took a good look at the receipt when I got home, I saw that she had charged me $ 24.99 for the warranty and $ 10 for the discount card! WTF?! But then she had also given me a 20% discount on my item, so the final cost was basically a wash.
The whole thing was shady. She didn’t at all explain what was going on. In fact, she said they were «giving» me the warranty. I OBVIOUSLY would prefer to have the 20%-off coupon WITHOUT the warranty and discount card so I could have actually saved 20% on my item. (I have no idea where that coupon came from; maybe it was in their weekly flier?) I’m sure that she gets some kind of reward for selling the warranty and discount card – but I wonder if the manager knows that she’s doing it like this?!
This experience left a bad taste in my mouth for Staples. I’ll shop elsewhere from now on.
I should go back, but I’m too lazy – since I actually saved $ 5.01 in the end.

I had a horrible experience at this Staples today. I just came in to look for a fountain pen.
So I was at the pens isle and this white guy in a black polo shirt comes up to me and asks if I need help. I didn’t bother to check to see if his shirt had the staples logo on it because I just figured he worked there or else he wouldn’t have asked me if I needed help. I asked him where the fountains pens were and he pointed to a bunch of those expensive BALLPOINT pens! What an idiot. An actual sales associate walks by and the white guy asks him for help. The sales associate then picks up these boxes of fountain pens and asks me if I want the brown one or the black one. Geez, just let me just take a look at them first. It’s like he’s working on commission and wants to make a sale.
After he leaves, the white guy then starts to get personal. I HATE IT WHEN PEOPLE DO THAT. He asks me why I’m buying the pens, are you fucking serious? Why do you care? So I made up a lie. Then he asks me how old I am. Now I get more suspicious. Now he asks what my mobile carrier is and how much I pay. I finally look at his shirt and it says something ‘wireless’. Wow dude, are you serious? He gets really annoying when he asks me to come with him. No thank you.
Now I bolt it out of there, but when I get to the AUTOMATIC door, it doesn’t even open! Only until literally 2 seconds later, it finally opens!!! I am boycotting this location and I sure hope it fails because I never see at least 10 cars in the parking lot.

If you go shopping off of their ads you are going to get it for a great price. They have a variety of options, so you don’t feel like you are getting stuck with their choice instead of yours. They have lots of sales and always have fun clearance stuff in the front of the store, some useless and some great finds!

Worst customer service ever. It’s no wonder this parking lot is always empty. The return policy at Staples is terrible. 14 days for all «computers and printers» which apparently means everything that requires power. Since when is a shredder considered a «computer or printer?» I guess because a shredder has more processing power and intellect than the general manager, Albert Peralta. His brain must have gone through a shredder at birth to be this stupid.
Do not shop at Staples.

Pro: Right off of the 405, huge parking lot, empty store, lazy yet caring service.
Con: inaccurate inventory
Came in here to pickup a keyboard for a client that requires a replacement asap. I dropped in and asked this staff member for it, he walked over and looked for it. Upon seeing the shelf is empty, he quickly yet drags over to the terminal — informs me there should be 4 in the store and he will take a look. He walked around the computer section to check the end aisles and at the storage, even asked his manager for aid when he didn’t prevail.
The manager said that he can’t locate them as of this moment, but give me local stores that show the keyboard on hand.
So, 4 stars for the service, knock back 1 for scary inventory control. I think the manager is more angry then me at the situation.