Cyndi’s Daycare & Preschool Program

I had chosen this daycare after finding out that a couple of my friends had kids there. Sadly, I didn’t have the positive experience that they did. Our current daycare provider was moving away.
At first I was really impressed with Cyndi’s cleanliness, organization and attention to detail but to me, it seemed that keeping to her set schedule was more important than the needs of the kids.
My baby is not even one and began at Cyndi’s on a Monday. She was upset and instead of understanding it’s her first day and giving her time to acclimate, she told me that she screams too loud, won’t stop crying and to come pick her up early. So I did. The second day was more of the same. She was upset and crying and was throwing off the schedule so Cyndi seemed very impatient with her and not understanding and loving like I would expect from a caregiver. She wanted her picked up early again. She even told me that she had too much and put her in another room to cry herself to sleep! Arrggh!
She even told me that it can take 2 – 3 weeks for a child to acclimate but didn’t seem to have the patience to care for mine. She’s been doing this a long time and is probably burned out. And it shows.
After my baby had to be picked up early again on the second day, and the letting her scream it out incident, we did not feel comfortable bringing her back there. I feel that my baby was feeling the frustration and impatience coming from Cyndi and was not feeling comforted.
I told Cyndi that we wouldn’t be back and she told me that she understood and that my baby was too attached and needed one on one attention. I find it odd that she thinks she knows my child after two half days to make a statement like that. My child has been in another daycare for 8 months and has never had an issue.
Needless to say, my baby started a new daycare the following day and within minutes, she was laughing and playing with the other kids. She has not had any issues to date and is playing happily when I pick her up.
I feel she was feeling Cyndi’s rigid schedule and irritation so she was not able to feel comfortable there. She wad not getting the love she needed. Luckily, she is now st her new place.
On top of that, we gave Cyndi $ 375 – $ 250 for a week of care and $ 125 for preschool materials and supplies. Needless to say, we didn’t use any supplies and she only cared for her for two half days. Common courtesy would refund some of that money but nope… Cyndi refused to give any money back.
Rigid schedules are difficult to enforce with such young children. Schedules should be planned around the needs of the child not in spite of them. Regardless, I would not recommended this facility.