Caroline Conner, MD

I’ve been going to Dr. Conner for over three years. Every time I go in I feel comfortable and well informed. She’s educated, kind, and efficient… all good things! She answers all of my questions thoroughly and is very prompt at returning phone calls/​emails, and it seems as though she really cares about her patients. I highly recommend her! :)

This is my first Unilocal review because I am compelled to tell other future moms about our experience. As a brief background on us my wife and I have 2 children under 3 years old and she is pregnant with our 3^rd. Our OB for the first two pregnancies was Dr. Russell Rapoza and he was terrific! Personable, knowledgeable, and provided an overall excellent experience. His billing process was streamlined and fair. Unfortunately the word got out and he became increasingly more busy with other clients. This (and a billing problem at the hospital) prompted my wife and I to look elsewhere.
We did what most of you are doing and asked friends/​family/​and Unilocal for help. We were referred through a friend to Dr Conner and we were pleased to find so many positive Unilocal reviews. We saw Dr Conner consistently for the first 6 months of her pregnancy and then we made the switch to Kaiser to start the new year. Our experience with Dr Conner and her staff has been a complete rip off. Here’s only a few examples:
1. When we actually saw the dr she gave us about 5 minutes of her time and instead of explaining lab results or ultrasounds would basically say «everything’s fine» and acted like she had to keep moving.
2. Billing was confusing and contradictory. We had just gone through this process twice with the same insurance yet at Dr Conner’s office everything was billed differently and what I felt to be confusing and egregious. Every time my wife went in there we were on the hook for $ 100 + dollars. This may have been on the up and up but when I asked to sit down with the billing department for clarification I was treated like an idiot and told «I’ve been in medical billing for 20 years so back off.» They even knew we had a bad experience with medical billing in the past and yet still didn’t afford me the courtesy of a legitimate explanation of payment.
3. Dr Conner did not catch BASIC issues that arose in this pregnancy. One example being my wife was dealing with heart palpitations and lethargy. When she explained this to Dr Conner she told us that those were normal during pregnancy but if we were still concerned that she should «wear a heart halter to track the extra beats». It took one appt at the new Kaiser OB for the doctor to look at the lab work from the multiple routine blood draws and state «did you know you are anemic?» THAT WAS THE PROBLEM ALL ALONG AND DR CONNER NEVER SAW IT!!! That is a basic part of pregnancy! She obviously never looked at or interpreted any of the multiple lab results!!! What else hadn’t she told us… Turns out a lot more but this review is long enough already.
Bottom line– I am a firefighter/​paramedic and my wife is a teacher. We are not wing nuts looking to smear someone’s reputation. But I’m tired of people in the healthcare industry not doing their jobs effectively and yet charging us hundreds of dollars for the «service». We honestly would have been better off never going to Dr Conner. We wouldn’t have been as misinformed or as uninformed as we have been and we’d still have the $.

I have been so pleased with Dr Conner. I started seeing her in June & at first, since I was going to be a first time mom, I was nervous. She’s a sweet lady who hardly talks but she’s here to help. Ask questions, or inform yourself, which is what I did but if I didn’t understand something I’ve read, I automatically would ask her. I wasn’t really concerned about my pregnancy, neither was she bcuz everything I was feeling was normal. My due date was consistent, which is good bcuz that means she’s doing her job correctly. Other friends of mine had different due dates with there doctors, & it confused the heck out of them.
Now, my child was 2 weeks early due to a leak. I ended up needing to be induced. The whole process was ok. I expected worse and was extremely concerned and had anxiety. The staff that attended me was the best. Dr Conner checked up on me at the hospital to see my progress. She was totally up front with me and suggested the epidural due to my narrow pelvic. I took her advice bcuz duhhh… she’s the educated doctor! I took the epidural and a few hrs later I had a natural birth. Now, what made Dr Conner my total idol is the fact that I was told another Dr would be delivering my child. I had no problem with it bcuz I mean hello, at that point I couldn’t choose. But Dr Conner, she stayed PAST HER SHIFT just to deliver my baby. That made my just love her even more. AMAZING WOMAN I TELL YOU! I couldn’t have chosen a better Doctor.
Thank You Doctor Conner. You are the BEST!

I’ve been seeing Dr. Conner now for over two years and she is the best! She has made me feel comfortable and I would highly recommend her to anyone.

I actually was initially scheduled with Dr. Conner at a completely different practice because she was filling in for my doctor who left to practice at Kaiser. I liked her so much that we followed her when she launched her own practice. Even my husband loves her and how many men can say they love their wife’s OB!!! She has been my gynecologist and OB for over 5 years and delivered both of my babies.
One of the things I really appreciated about her is she completely supported my birth plan and took her time answering all questions a first time anxious mom has during pregnancy. I felt so supported by her during my entire pregnancy that there was no question to follow her direction for an emergency c-​section on my first. I have always felt she has my best interest at hand. She is realistic, to the point, but very kind and warm. Just what I wanted in a doctor.
Over the years I’ve had different issues arise and I’ve always got an appointment quickly. She is busy because she is good, but I have always felt she has taken appropriate time with me. I highly recommend her as a doctor.

Dr. Conner is a wonderful doctor. She delivered both my boys. I appreciate her direct and honest approach. I trust her advice and highly recommend her to anyone looking for a doctor.

I was referred to this doctor by my primary doctor (Dr. Melissa Gutierrez) from Memorial Care Medical Group. This was my first successful pregnancy after being married for 9 years. I was excited and nervous as I didn’t know what to expect. I was trying to see a doctor ASAP as I found out I was pregnant after a month later. I wanted to make sure my baby was okay and didn’t want to miss any important tests. Dr. Caroline Conner rushed an appointment for me which I greatly appreciate! When I got there she gave me an annoyed look like she wasn’t real happy to see me. She then did her first usual routine for first time visit expecting mothers and rushed me out. I was not happy and pretty let down as I wanted her reassurance that I chose the right doctor for this thrilling experience and was in great hands. She rushes her patients as she is really booked I guess. Her information given was enough to get me by but not fully detailed as a doctor who wants to go above and beyond for her patient. She did rush an ultrasound for me as my baby has hydronephrosis. That earned some points for me. What really let me down was when I mentioned a natural birth for me. She was not happy and got defensive stating that she prefers all her patients to get the epidural as she can operate better that way. This is basically for her advantage more than the patient. I understand if someone wants the epidural but I didn’t and she got very defensive. She said she is not a doctor to operate in a natural child birth. I would say this is most likely because they don’t train these doctors with natural phenomenons. They are too wrapped up in man made operations that if they had to do something naturally, they would be clueless (no experience!). I then told her that because of my religion, I didn’t want a male doctor to deliver my baby. She said too bad and that might not be possible because they do have male doctors on staff. She didn’t want to try to accommodate me for something I hold up so important! She said I would have to take my chances. When it came down for my delivery, a male doctor was present. I was so upset how Dr. Conner could not try and do something for me which I am sure she could have tried. Never again am I seeing this doctor. She told me in a rude way to go to a midwife or something and I am totally taking her advice. Pretty cold doctor. Lastly, for my post partumn visit, she checked me and never asked ONCE about my baby. She never asked to see a picture of him on the phone or anything. This is the baby that was in her care this whole time and didn’t care to ask about him or see a picture. Instead she rushed me out and never said good luck or take care. Everybody, including my primary doctor, asked about the little guy except her. He was born with bleeding in the brain (IVH) and hydronephrosis and doctor Conner didn’t care :-(

Dr. Conner is the best OBGYN! As a scared 1^st time mother, after I miscarried my 1^st pregnancy, she encouraged me and supported me to keep trying and then was very reassuring and helped ease my fears throughout my 2^nd pregnancy. Any time I had any questions or concerns during my pregnancy, if I called or emailed her, she would always respond before the end of the day. She was there for the delivery of my son, and made the experience the best it could be. I’m so grateful for an amazing doctor that truly cared for me and my son. My son was in the NICU for a week and she came down to check on him and I several times and she even performed his circumcision. She was very sweet and thorough, her bedside manner was very warm, and I always felt like she took her time to make sure I was comfortable and understood the next step. I would highly recommend her as an OBGYN.

The best decision I made during the pregnancy of my first child was to have Dr. Caroline Conner follow me & deliver my son. I’ve been seeing Dr. Conner throughout my 20s & felt like I have grown up with her. I had an uncomplicated pregnancy but when I went into labor a month early, Dr. Conner was available by phone & made me feel like everything was going to be ok. And it was.
I would say that Dr. Conner was most caring after my son was born though. She allowed me to feel comfortable talking about how my body wasn’t bouncing back from pregnancy like I thought it would. She recommended helpful resources for pelvic floor strengthening & also encouraged me to be patient considering what I had accomplished.
I definitely recommend Dr. Conner & have referred several of my girlfriends to her.

I first with Dr Conner about a year ago. Her front office staff was great — kind and very efficient. I was seen promptly. I explained my symptoms to Dr. Conner and we both agreed I needed my hormone levels tested. She wrote me an Rx and I was able to walk next door for my blood work — no appointment needed. That was a big time saver. I LOVE that her office is next door to Quest Labs.
After my blood work results came in, Dr Conner called and we met again to discuss HRT. She prescribed a hormone regimine to help with my menopausal symptoms. She walked me through all of my options and we decided on a plan together. I look forward to our follow up appointment again soon. I would recommend her to women of all ages!

I would never recommend a patient to see this doctor– let alone someone who is seeking information about whatever their visit is for. As a young woman, I have yet to ever feel so uncomfortable speaking a female doctor nor have I ever felt like my questions were so unconcerning to them. Her attitude is that of a person who works a miserable job. If you do not want to answer questions, help be insightful to your patient or comforting then I would recommend you find a different profession. As a young woman looking for advice on birth control (with high anxiety due to bad experiences), I felt as if google gave me better information that this doctor. Not to mention I felt worse leaving the doctors as opposed to when I walked in. It makes no sense to me how you do not try to educate your patient on different options–
This just happened to be a view of my favorite quotes of my experience:
«If you want to gain weight, get acne and become moody then you can get the Depo shot»
(Yup because thats exactly what I was hoping for in a birth control)
ooo or maybe this one…
«Your question is like asking me what is going to happen next week, I can’t predict what is going to happen to you»
(Thank you fucken captain obvious, I was not asking for a smart ass remark I was asking for you to maybe think back to prior patients that had similar concerns as my own.)
«You don’t really have any options»
(Thats great to tell your patient, I am asking for a birth control that is compatible to me not for a fucken miracle)
her nurse also asked me: «you don’t smoke right?»
(No but I am absolutely positive you don’t make that assumption and ask in the manner you did, but hey maybe you are still a student in training or lets at least hope)
I may only be 21 but I know that the way I was treated was absolutely unacceptable and I surely hope that no one feels the way I did while being in that room.

I was looking forward to my first visit, because someone recommended her to me. Unfortunately, she was very rude and condescending. She told me I should go on the pill, when I clearly told her I would like to avoid it. & I also wanted to check my hormone levels so I asked her how I would go about that… she talked to me like I should have known what to do.
She also seemed like she was in a huge rush and to be honest she didn’t really even do anything. she just told me to get on the pill and ordered me blood tests… I felt like I wasn’t welcomed and she could really care less about my condition.
Very disappointing and will not be seeing her again.

Where do I even begin to thank such an amazing Doctor… there are not enough words to thank such a warm, caring individual that has seen me from beginning to end. Dr Conner has been my OB/​GYN and I already felt like we had good patient-​Dr relationship. When I found out I was expecting my first child, I knew Dr Conner was the one for me. I truly appreciated all her advice and concerns. Her gentle guidance has made my pregnancy a swift ride. She promised me she would be there for me– and true to her word– she was there! When the crucial time came for my son to be born, Dr Conner had a hunch that the baby might be stuck. She gave me the option to either keep pushing or opt for a C-​Section. It really meant a lot to me that I had the opportunity to make that decision, instead of having that decision made for me. C-​Section it was! She helped deliver my perfect son. And not to mention gave me a small thin incision that will fade very nicely. Amazing, incredible, delightful… Dr Conner is that and so much more! Thank you from the bottom of my heart! Samantha Cashman

Dr. Conner is a great doctor. She is kind and is more than willing to answer all questions. I don’t agree with the other posts saying she rushes her patients out, but she is efficient. I have not had trouble getting into contact with her via email or by phone. She is not there on the weekends so you need to call the on-​call dr, which I feel is pretty standard. I would definitely recommend her for anyone that appreciates good medical knowledge and efficiency.

Original date of service: ½/​15. Today is now 3÷10÷15 and I’ve made 5+ phone calls. Caroline Conner’s office still has not returned any of my calls, let alone refunded me the copay they incorrectly charged me. The referring PCP and insurance company both have confirmed multiple times that Conner’s office should NOT have charged me.
I want MY money back!

Unfortunately I was referred to this doctor as a specialist. I saw her one time and I was hopeful with the medicine she prescribed. After a week with no change in my health I called the office and asked to speak to the doctor. She called me back the next day in the afternoon and said things like «Hun, that’s all I have in my bag of tricks.» I was appalled at her use of the word «Hun» but patiently waited as she lectured to me about, basically, waiting for things to return to normal. All I wanted was information and instead I was scolded like a mischievous child. I would definitely agree with my fellow Unilocalers that she has poor bedside manner. But the way she called me «Hun» was both derogatory and patronizing. I don’t think anyone deserves to be treated as harshly as I was treated by Dr. Conner. Her manner is very unprofessional.

I really like Dr Conner. She has a kind bed side manner, she listens and explains. On one process i was so nervous, she kindly rebooked me in the following week instead with pain medicine to take before hand. I am a fairly new client to Dr Conner, the waiting room is comfortable and the support staff seem nice. Its the first time i have been to an obgyn office were there are young infants & toddlers in the waiting room too. I always thought around pregnant woman especailly high risk most places didnt encourage bringing children. So I learned something new. Would recommend this office.

She has very poor bed side manners. if you are seeking a doctor that will hold you hand and tell you it will be ok-​then this is not your doctor!
She’s very cold and will rush you and make me feel very uncomfortable.

Dr. Conner is amazing! I have been with her for both my daughters, 2^nd one is still on the way but she is nothing but amazing. Always makes you feel welcome and can answer any questions. Her nurse Danielle, is great as well. Never long waits in waiting room or visiting room. I can’t say enough about her! HIGHLY RECOMMENDED! I will continue to see her until she retires, luckily she is still young! :)

I love Dr.Conner. I has a minor surgery done with her back in 2009 after couple of obgyn refused. At the first consultation, she said she gonna need to do a small surgery and that I would feel so much better. I teared up and she was right I feel so much better. I’ve been in for annual check up ever since. I know a visit to a gynocologist can cause discomfort but Her warm smile will make you feel comfortable.