Hank & Company Fine Jewels

I took 4 of my watches into this jeweler on Wednesday the 8^th of June, 2011 for battery replacement. The total cost billed to me was $ 49.50. One of the watches, a Polar Heart Rate Monitor watch costing approximately $ 200 was in the group of 4. The battery was changed, I was billed, and I left the store. Today, I used the watch for the first time. The watch is waterproof up to 50 meters and I have had it and used it for 3 years now. I use the watch for my swimming and running workouts as a log and a timer. Upon entry to the water, the watch face filled with water and the watch is now broken. I took the watch back into the Hank and Co. where I was told by the owner that it was not his problem and he’s sorry. I was offered no resolution, just tough luck for me. He was unwilling to guarantee his service, to even look at the watch for repair, or to compensate me in any way. Not even a refund of his services which are directly responsible for my property no longer functioning. I am extremely upset, disappointed, and wish to report this jeweler to the BBB. My property is no useless garbage and there is nothing that I can do about it at this point except reach out to the BBB for assistance.