Foster Lake Inn

We stayed at Foster Lake Inn this past week, which was over the July 4^th, and had a very unpleasant experience. We arrived late Monday night and were basically given our keys and rushed upstairs to our rooms (we had two rooms and one shared bathroom).
The worst was when you first walk in the house there was a foul odor of either cat litter boxes or dogs, or something that smells super bad! The odor continued from the living room and up the stairs into the hallway. The bedrooms were quite musty, but were at least somewhat tolerable as far as the smell. The foul smell from outside the rooms was so bad that you had to make sure the bedroom doors were shut so you didn’t get the smell from the hallway. Seriously, I gagged a few times just from the foul smell!
The carpets had stains on them like a dog had relieved himself and the spots were never cleaned. The beds were super saggy and had very little support. Because it was quite hot and humid you had to run the window swamp cooler ²⁴⁄₇ for it to be comfortable. Unfortunately, the swamp cooler would blow directly on me on the bed, which made it uncomfortable. The first two days we had maid/​cleaning service where they cleaned our bathroom, changed the dirty towels, made the beds (not sure if the bed sheets were ever changed), emptied the trash cans, etc. They never replaced the soap and didn’t provide shampoo/​lotions. Actually there was a basket of miscellaneous shampoos and lotions, but most of them had already been used! In other words, they were partially empty and left there from other guests – gross!
On the third day their young son knocked on my door and said that his Dad wanted to talk to me. The owner’s husband was on the phone and told me that Tracy (his wife) normally cleans our two rooms and our bathroom, but she was bitten by a cat and was in the hospital and would be able to get to our rooms until later in the day. Of course I told him that it was not a problem and that he should take care of his wife. He mentioned that a cat bit her where it went down to the bone and she would most likely need surgery. He also said that the reason he was calling me was to let us know that a high school gal was going to need to get into our bathroom to get to the cleaning supplies, which were stored in a closet in our bathroom. In other words, the high school gas was going to clean the other rooms but not ours! Needless to say, our rooms and bathroom were never cleaned for the duration of our stay, which we were there for 7 days. Every night when we came back to our rooms we saw that the beds were un-​made, the dirty towels still on the floor of the bathroom, the trash cans were over-​flowing with trash, etc. – nothing had been cleaned.
By the way after the first night my husband noticed that the room key would not open his door. They said they would fix it but it never really got fixed. In fact, the door know would fall out of the socket. The entire time we were there my husbands room had to be left unlocked.
When it was time to checkout I asked for a discount because of not getting any cleaning service for 4 days. I spoke to Tracy (owner) on the phone from her hospital bed to where she said that cleaning service was «available upon request». I had no idea that it was only available upon request. If I had know that then of course we would have requested it. It’s really had to believe that they wouldn’t clean the rooms. I have never stayed at a hotel/​motel/​inn, etc. where they didn’t clean the rooms. I have never stayed at a place where they gave you used shampoos/​conditioners/​lotions, etc. I have never stayed at a place that had such a foul smell that it made you gag! We would have moved to another hotel but there were no free rooms available in town.
The whole experience was unfortunate, and we will not be going back ever! I find it hard to believe that anyone could rent rooms out where the conditions were completely unacceptable.
On a positive note, the inn is located across the street from Foster Lake and the view is beautiful. The price of the rooms was lower than the two other hotels in town, but not worth it!