Sand Cove Apartments

Moved to SandCove just about a month ago, both myself and my wife loved it so far.
Mary was very friendly and helped our move easy and flawless. Both Mary and Kathy are very responsive for any questions. Their online payment system also makes life easy, we are just Loving the peek-​a-​boo water front.
Cheers!

this appartmant is not good
so expensive and not more relaxsed
bad walls bbad clesn bad rooms
rooms so little and bad bad bad…

I wish there is a 0 star but the lowest that I can give is 1 star.
We have to sleep in the living room because problem with the bedroom. We reported this to leasing office. It has been one month now and they still have not taken care of it. We suffer from serious headache and their NO.1 priority is not us. SO sad. We want to move out after only a few months but was told that we need to cover the rent until they find a new tenant. RIDICULOUS! !!!Worst experience and Most Experience EVER!!!
Nice community to be honest. But I am not willing to leave in a pretty place that gives me headache.

I am staying here since last 3 months and the experience has been wonderful. First of all, it is centrally located so all the regular shopping destinations are walking distance. The library, lot of parks etc are right around the corner.
The staff in the leasing office (Roselly and Kathy) is very friendly and have an awesome response time to any maintenance issue. Few days after we moved in, we realized that the refrigerator wasn’t working well. Not only they replaced it with a new one within a day of the complaint but also reimbursed us the money for the food spoilage due to the faulty refrigerator.
Same thing happened with our dishwasher too. It wasn’t working well and it got replaced with a new one.
Even if the rent is a bit in a higher side, but that’s the cost for a premium waterfront view and the central location!

Very weary of apartment shopping, especially in the Peninsula, we stumbled upon Sand Cove Apartments when we were searching in Foster City.
It’s a lovely property on the lagoon and it’s very peaceful, but my frustration stems with Woodmont management. I understand they own multiple properties and undoubtedly deal with many tenants — current and potential. (Many of them are short term leases with Visa employees). That certainly DOES NOT give them the excuse with the of lack of clarity and follow-​through!
We worked with a leasing agent (you know who you are) that was patient with finding us a unit that was close to our budget and started to process our application. She DID NOT clarify that if we didn’t complete the process to sign the lease, they would keep our holding deposit after taking the unit off the market for an X amount of days. Granted we would’ve gladly forfeited it had we known, because it meant ‘peace of mind’ until we decided on our final home. We just wanted to be WELL INFORMED and would’ve made it OUR OWN CHOICE to do so.
After all that is said and done, we didn’t go with Sand Cove. There was a gut feeling that didn’t sit quite well with us: (1) The amount we were potentially paying for the smallest unit. (2) Why it took so many days to process our application. (3) We would have to pay pro-​rated fees for not actually occupying the apartment until 5 days after we would be handed over the keys –in fear we’d lose out on that unit.
We decided not to sign the lease on the last day that they would hold the unit. My significant other asked about refunding our holding deposit, and we received a lackadaisical apology (from the actual manager) for the ‘misinformation’ and the audacity to say that they ‘really should’ve charged us more’.
I’m glad we didn’t get locked into a year lease. It’s a damn shame we were set back more than half a grand, but super thankful to find the perfect apartment elsewhere. I’m pretty darn frustrated with the principle that they are not reaching out to make things right or at least trying to provide better customer service –we’re reasonable people.
I’ll make a mental note to not work with Woodmont management. EVER.

Lived here last summer. The walls and doors were badly painted, and I noted this fact in the apartment check up sheet. I stayed there for three months, which as you may not is not enough time to ruin anything in an apartment that I barely stayed in. After I left, not only they charged me for the paint job, but also included random charges such as stained carpets (I didn’t stain them), dirty cabinets and cleanup fee. Then they sent me a letter saying my $ 300 deposit was used to cover these charges and I still owed them $ 150 to cover for the other random charges. Though obviously outraged, I actually sent them a check just so I didn’t have to deal with this business ever again — the price I paid for peace of mind of not having to deal with dishonest people.

I would not live here again because of how poorly outdated these apartments are, they still have the popcorn ceilings which may have asbestos.
There are no bathroom fans in the bathroom so the bathroom gets completely fogged up, moldy, and wet. The apartment constantly smells like horrible Indian food because of the neighbors who live next door. The odor is so bad we have to keep all doors open with air purifiers running all day. The windows are single pane and you can hear EVERYTHING outside and in… You can hear a person talking in a normal tone of voice from outside or they can hear you. when speaking if you’re inside your own apartment! (Talk about no privacy) The heater in the bathrooms is very very old and is a fire hazard, i’m not sure why they won’t replace those. Rude and inconsiderate staff. The manger says to call her for any concerns but that isn’t the truth. When I tried calling many times, it kept sending me to an offsite operator for sandcove who told me that it «wasn’t an emergency» and that this was the office’s number. Then they said they were closed and to call back during normal business hours. Well why give out the office number if you can’t even be reached? I hope that they will improve things for future tenants. For the amount it costs to rent, people deserve better than that.

we just moved in an apt with water view, we enjoyed this apt so far. we also like the moving experience, and the staff here is super friendly

I would give –ve if I can really…
I used to live here a few months back…
My boyfriend sent me a gift from the «MAC COSMETIC STORE» to my prev sandcove address by mistake.
And the new tenants have taken the delivery as per the customer care of the mac store…
I have called several times to Sandcove and every time, they keep saying we will call you in a while & then if I call them again, they act as if they are hearing it for the 1^st time… & I have to tell them the story all over again…
It has been 2 months & still they are not giving me any answers… If they just say Yes, we can get it back Or No, we cant… I’ll figure out how to deal with it… I feel like going to that house myself & asking the tenants… but as I know the meaning of decency I’m NOT doing it…
This is totally ridiculous… If you don’t understand, how bad it will be for a person, if the gift from their beloved ones are missing…
HOW ARE YOU PLANNING TO GIVE US A GOOD TIME LIVING IN UR APT…
I was going to move back here in December, but I would definitely not even think about it ever again…
Hell with you guys!!!

I lived here for two years in mid-2000’s. The property is dated and somewhat overpriced compared to other apartments in the region. Definitely better values out there.

This place has a sign that says resort living. That would be a big NO! First of all I decided to move here because I was getting a divorce. I was quick to pick this place and didn’t do much looking other than it being a place on the water that took in pets.
I lived her for two years and I this place is a JOKE! First of all Visa people are in and out so the don’t value long term tenants.
I stayed even though the pool key never worked and the washers in the laundry were always out of order.
Let’s face it with the staff and the crappy FALSE advertising and the crap the office about the key to the pool or staff being to busy to do anything but tell you NO they are to busy.
Don’t bother! It’s way to expensive for what you get!
Old windows, leaky faucets and old paint brown grass… cheap and outdated!
This place is a joke! Don’t do it!

This place is ok. It’s not terrible. There are many empty apartments, and people are constantly moving out. I have seen many apartments empty for months and months, probably because they raise the rent a bunch between spring and winter. I know the price is competitive, but compared to other complexes, this one is not up to par.
There is asbestos on the ceilings which is very outdated, and there are prop 65 warnings all around the complex, which means the paint they use has lead or something in it that causes «cancer and reproductive harm».
When you move in the carpets might look ok, but what happens when you «clean» carpets is that stains come up again and look filthy after a couple weeks. The bathrooms are really old and there is so much mold and all the paint has been painted over time after time, and it just peels off and just looks gross. Also there is black mold in the bathroom that never goes away.
The maintenence guys will come running up the stairs at 8 am and it feels like an earthquake, which sucks for someone who works the night shift. The workers come EVERY SINGLE DAY and wake you up and sound like they are chainsawing the apartment next door. Dogs are running around without leashes, and chase after me and my dog. People will have parties until four in the morning with all their other friends that live in the complex and make a big huge mess of their trash outside. People hang out in dumpsters and dig through trash.
There was a big storm and a humungous part of the tree fell and blocked the entry of 4 apartments. THis is because they don’t trim their trees and the are so big they look like they could fall and collapse into some apartments. Then one day they decide to chainsaw down ALL THE TREES so there are 20 workers outside climbing on the roof, singing, laughing, being rowdy and extremely loud making a humungous mess of tree branches blocking all walkways. This happened without any warning from the «Friendly staff».
I have never complained about any of this stuff before, but when i receive a complaint about my dog barking I have no choice. My dog was barking because there were 20 guys with chainsaws chopping down trees and running around on the roof and about five next door drilling the floors.

I lived here back in the early 90’s. Sold my house in April and decided to move back to F.C. San Cove while looking for another (good luck!). The place is as good as I remember.
1. Staff is great and takes care of issues quickly.
2. Grounds are safe and well maintained and kept very clean.
3. Apartments are in good condition and any repair that is requested is done fast.
4. It’s quite!
5. The area is beautiful, in fact, I walk around the lagoon every night… how many apartments can make that claim — live here loose weight!
If you are thinking of renting in F.C. this should be your first stop. I checked other apartment complexes in F.C., but none compared. This place has a vibe to it that’s hard to describe.

We lived at Sand cove for 3 years and renewed lease for multiple times. Stephanhi, Harnia and every sraff member at leasing office are very kind and supportive. The apartment is very lucky for us. Very quiet and pet friendly community.

awesome staff in leasing office, which is also the reason I prefer Sand Cove to the other communities nearby.
Complaining about the price? Dude, look around the price range Foster City area, this one is one of the cheapest.
Mostly enjoying the sports field next to our communities. Finally get a chance to access the basketball place within walking distanve. Awesome!

Lived here for almost a year and I’m kinda looking forward to moving out. Not that this place is horrible, but if you don’t care for sleep this place is for you. The walls are extremely thin! You can here everything from the second floor neighbors walking to the next door neighbor urinating. We were sandwiched between neighbors who loved slamming their doors and dropping the toilet covers so we were awakened or startled in the middle of the night EVERY night. Hello dark circles. We lived on the bottom floor and not sure if it was just our apartment, but the second floor creeks like crazy when they walk around. Windows are also not insulated so it gets really cold during winter. So basically, the thin walls are a major negative!
The positives to living at Sand Cove is the well-​maintained community. Laundry facilities are large and clean. It’s a great walking neighborhood as well, especially with the lake views.
Overall, good community but wouldn’t recommend because of the of noise issues within the apartment :(

Avoid this place. Its a total scam. The rent is way too high for the relatively crappy features in the apartments, and you’ll never see your deposit again.
I was there for 6 months and I kept the place in immaculate condition. At move out they told me that my dog had caused so much urine damage that the entire carpet had to be replaced. RIDICULOUS. They have some company come in with a blacklight and a urometer and then say that the carpet is swimming in piss. They didn’t provide any documentation on the invoices for the replacement carpet or information about the remaining useful life on the carpet being replaced. Its a scam to charge anyone with a pet to replace the entire carpet in the unit.
DO YOURSELF A FAVOR AND RENT ELSEWHERE.

My latest utilities for 1 bedroom apmt — 165 $
Shame I cant move out due to other complications.

Be sure not to get the one with the basketball hoop right by the bedroom window. Kids will play there at 9 am on a Sunday.
The view on the water is nice but that is pretty much all they have going for them. We didn’t get a newly remodeled one, that would have been nice. They don’t respond well to requests for fixing things. Our locks on our door broke and we didn’t want to leave with the door broken. So my husband bought and installed new locks. They paid for the lock but it was very inconvenient.
One time they raises the rent, we were on vacation. They said that we owed 400 in back rent. But we got no notice the rent changed. A little heads up would have been nice.

My husband and I have lived in Sand Cove for nearly a year. I am removing a star because of how thin the walls are. Every new neighbor that has moved in has had a subwoofer and has thoroughly enjoyed using it early in the morning or late at night. Luckily, both neighbors got the hint when we called management and have been great ever since. The neighbors really are nice.
I like our carpet, love our view, the boats are awesome. There is no better place on this planet to watch the 4^th of July!!!
The laundry facilities are very nice, but I must say, it is why I am moving. I just can’t deal with lugging my laundry down to the laundry room in the rain. The machines are nice, the room is clean, but I just can’t keep on top of my laundry pile and it takes up a whole day. So, we are leaving Sand Cove because of my personal laundry issues. I will update as to if there are issues upon moving out.