Youfit Health Clubs

My family and I joined this gym immediately when it opened last August, so we have been members for just a little bit less than a year. What’s good about this place? The cardio equipment is clean, nice and new with fans and TVs, they have a walking track upstairs, a room for classes, and plenty of weights. Sadly, that’s kinda where the good ends. The vast majority of the staff here is TERRIBLE. They are so rude and obviously don’t know how to treat their customers.
I am a guest member, which means a form has to be filled out every time I visit with the member I am a guest to. And everytime I come here, the way the form needs to be filled out is different, depending on who is working at the desk. Sometimes the employee fills the whole thing out and just needs a signature from me at the end, sometimes the member I am with is told to fill out the entire form, and sometimes I’m told to fill it out. It’s very inconsistent and confusing as you might imagine. Today, the employee told my mom, (the member) to fill out the entire form, and told her that I can’t sign it because I’m a minor. She went ahead and did that but voiced how it seems to be inconsistent, and the employee replied, «Just do what I tell you to do.» Excuse me? That’s how you think you’re going to talk to your PAYING customers?
After our workout, I decided to complain to the front desk about what had happened earlier. The man who was at the desk was not the man who had been rude to my mom, but on another ocasion with an incident involving the sign in sheet, he had been rude. So I should have known what was coming. He had the place’s phone pressed to his ear (it was visible that no one was on the line), as I was (calmly) trying to talk to him, and the whole time he just stood there and had the audacity to SMILE at me. He was almost as rude as the first guy. Then he finally says, «you don’t know who it was?» and I said no but gave a description of him, and he just says, «yeah, I’ll tell him.» I was so angry that as I walked out of the door I just said loudly and obnoxiously said «Thank you!!» He obviously could not care less about what I had to say.
I am APALLED at the way that these employees behave. My mom and I are planning on quitting and going down the street to 24hr fitness or Planet Fitness. These employees should really stop acting like they’re superior. Like, y’all are not hot shit. Stop acting like you are. This gym certainly never appears to be busy, and I wonder why that could be? Is it the fact that they have the most pathetically rude employees in this entire city?

I would not recommend this gym. Our experience with the staff has been awful, they are not professional and do not treat their customers like they should.

Exercise equipment excellent! Fans and TVs in all machines. Dallas is enthusiastic and has such a great attitude, I can’t wait to start training with him!

I have a membership here for convenience strictly. I’ve been keeping a close eye on my weight at the doctors lately and i weighed myself earlier yesterday at the dr, weighed myself again later at the gym, gym shows ten lbs less. Checked again today, same thing on two different scales, youfit scale is 10lbs light. I notified the girl that it was off and instead of saying «we’ll look into it» or something to that notion she continued with «well we’re told out scales are A+ so i’m just going to keep going by that and telling our clients that.»
Brilliant. Scamming your clients lol.
I’ll never be back to this gym again.

Great gym for anyone who is new to working out or anyone who is a gym regular. I would give it 5 stars but the gym music is a little cheesy. I also never received the shirt i was supposed to receive from signing up for a membership early. Other than that this place is great

Love this gym! Great hours, equipment works for all my workouts and more.
Can’t beat having a full track upstairs! TV’s on all the cardio machines is helpful when I don’t feel like doing cardio.