At the drive-thru, the gentleman who took my order initially was friendly, spoke clearly and repeated my order back to me. I arrived at the pick up window and met Maricelia! She was polite, professional, funny and accommodating. She also repeated my order for accuracy and quickly assembled my order at the window. I ordered one soda and two shakes and asked for a drink carrier just for the shakes. She handed me a bag, with a drink holder securely in the bottom, with my two shakes already installed! What a great idea to out it in a bag! If they spill, it’s not a huge mess. Great overall service from this location today. Thanks so much!
Brian C.
Classificação do local: 1 Fort Worth, TX
The slowest fast food you’ll ever have the pleasure of waiting for. No matter what time of day or night, the wait is usually 10 minutes if 2 cars are ahead of you in the drive thru. I’ve timed it several times through the years and I did again last night. There were 2 cars ahead of me and it took 12 minutes to just get a chocolate shake. This is my closest location and it’s been there for decades, but the service has always been slow. The food tastes fine and is like other Whataburgers, but it’s just not worth the wait. Ever. I drive by this location every single day, but I only will stop in maybe 3 – 4 times a year, if that. They just remodeled and painted this location last year, but did nothing to improve speed. I rarely eat Whataburger, unless I have a coupon, or wind up going with someone else as the slow service at this location has really turned me off from eating at any location more frequently.
Phillip D.
Classificação do local: 4 Fort Worth, TX
Not sure why it only shows I have been here one time. Maybe I’m too busy thinking about those flame grilled burgers to check-in. For fast food burgers this is my favorite. They have spicy ketchup — does not take much to impress me. I gave up sugar 4 years ago so finding a place with unsweet tea is great since most places push the colored sugar water they call cola. Nice tasty fries, thin cut and typically fried to perfection — so much for giving up sugar. If they come out cold, which is very rate, they do not complain about replacing them with fresh hot fries. Good inexpensive meal where I don’t have to worry about the employees complaining about getting paid the same a as college graduate.
Marcus R.
Classificação do local: 3 Pflugerville, TX
Not too bad for service. The gentleman through the drive through was very respectful. My food was ready when I got to the drive through window.
Kyle H.
Classificação do local: 1 Fort Worth, TX
Try to never go to this location unless you want to leave there with the pissed off feeling I’ve never been treated more rudely and had more mistakes made at the same place over and over I hate everyone that works there and they all treat you like crap you only time you ever get good treatment is when the management there how pathetic