Walgreens

Thank goodness there’s a drugstore in close walking distance of downtown now. Seems like there’s a CVS not too terribly far away also but far enough. Standard Walgreens. What I expected. Shelves well-​stocked. Friendly enough service. Open until 10. If you’re here for a conference and need last minute stuff like me, here’s where you can go.

As many people have mentioned, it’s your pretty standard Walgreens. Nothing too special about it, but it suits the needs if you’re looking for what a Walgreens can typically supply. It’s clean and stocked well with plenty of variety for what you need to find in the city or short trips, without getting in your car if you live in the area.
I do have to give props to their photo services. They have a great app that allows you to order photos from the app on your phone and then pick them up in the store. They are very fast and you can usually find a promo code that offers a great deal.
You do typically wait inline longer than necessary. The staff is not very fast or diligent. I visit this location a decent amount and I’m always check out by the same 2 people. They ask for my ID every time, even though I try to make conversation and get to know them. I’ve also waiting inline so long while the staff was just having conversation with another customer, I ended up being taken care of in a line faster that had previously had 4 other customers before me.

I’d say don’t bother even coming here. The customer service here could not be more TERRIBLE! I’ll outline my experience below.
I ordered photo prints online, as I need them for travel visas. I put the order in at 7:30am the morning of my visit and get an email an hour later saying they are ready. I did not plan on going to get them until at 5pm anyways so no big deal, but great that «they are ready.»
I arrive around 6pm and walk up to the counter. The guy behind the counter, who turns out to be an assistant manager, just ignores me but clearly sees that I am waiting to be helped. I’m patient and figure he’s in the middle of something. He then proceeds to walk away from the photo center while maintaining eye contact with me. He sees that I am also making eye contact with him and eventually as he gets an aisle away from me, turns, and says «oh have you been helped?» Now CLEARLY he knows no one has helped me yet. He watched me walk up to the photo center, while he was the only one there. (I’m thinking are you kidding me?) At this point, I am still patient though. I just respond with a «No. I have not been helped.» He starts walking back to the photo center and I tell him I have a online pick up order. He gets my name, starts looking around and can’t find anything. He states that it’s not on any of their computers and starts flipping through some envelopes. I tell him that I have a confirmation email and he states (and I quote) «it doesn’t matter if you have the email if I don’t have them in my system.» HOW RUDE! I tell him okay and wait as he still shuffles through some stuff. He says he’s going to get the photo personnel in the back, whom is currently on break.
He comes back and asks to see the email confirmation. I point out the fact that he said that it didn’t matter if I had it or not because he didn’t have it in his system. He replies with «no, I didn’t say that.» Of course, I’m not the type of person who likes being inadvertently called a liar. I tell him that, «of course you did. It was about the only other thing you said to me.» He states that he wants to see the email to make sure that I am at the right location. I let him see my phone that has the confirmation email still pulled up and he confirms that I am at the right location. (Duh, I don’t make minor mistakes like that.) He surprisingly says «oh yeah you are in the right place. But I still don’t have it.» At this point, I am not happy and clearly not amused. I tell him «okay well you keep saying that so let’s just try to get to a point where you are able to remedy this situation.» Any one in management should have known this should’ve been the next step. Apparently, I was expecting too much.
He then goes back to shuffling without saying a word or even acknowledging my previously said statement. Then what happens? He finds my prints. He starts ringing me up and gives me an insincere «I’m sorry I did not see it.» I tell him thanks and leave the store. CLEARLY I WILL NOT BE RETURNING! Sorry, Walgreens, that you have a bitter old man who was rude to me from the beginning for no apparent reason.

A woman in the pharmacy was extremely rude over the phone. She talked down to me even though I had some important questions I had to ask her and I had no other way of getting the info about my prescription to then call my insurance about since I dropped the script off and did not made a copy for my records (cause who does that?).
Just because they are busy does not give them the right to talk down or be rude to customers. I waited on the phone line for 10 min and she barely talked to me for one. In the end I had to loudly interrupt her lecture about how it’s not her job to explain my insurance — although I was asking her if the right card was in the system for me — to ask if she could PLEASE tell me the name of the prescription before she hung up.
I’m really frustrated that I was treated so poorly. I’m a really nice person! I don’t even mind waiting on the phone line. Or waiting in the long lines when I take my prescription there. But I do mind being talked to like a child when I didn’t do anything to deserve it. :(

The store is lovely and so are the people in the store (especially the beauty section) but the pharmacy is horrendous.

Your standard neighborhood Walgreens
The good: convenient, well stocked, friendly staff, location
The bad: lines during peak times (early morning or 5pm ish) can be long and slow but usually they try to open a second register.
Bottom line — have been coming here for years and plan to continue to do so
Bonus points for usually having some doggy treats on special :)

I’m visiting from out of town at Cooks and called to get my RX from my home pharmacy transferred this once… NEVER AGAIN WILL I CALL THIS PHARMACY! The first call resulted in a wait of 22 mins before someone answered. The second… I hung up at 25 min! When I leave the hospital it has to be with purpose and I needed to make sure I could get my RX transferred before I left. I will drive further to find a place with staff and better customer service!

This is a pretty standard Walgreens. I stop here often to pick up snacks, water, wine and my prescriptions. If you go at a busier time (after work rush) the parking lot fills up. The line will also be a little longer since there is typically only one checkout person. This can be a problem sometimes especially if you are purchasing beer or wine, because a few of their employees are underage and not allowed to ring it up without a managers approval. This makes my «quick» trip into a 10+ minute trip.
The pharmacy is very quick and if my prescription is not called in before hand will still only take about 20 minutes. I like that they offer a drive thru service and use it as much as possible.

The pharmacy is a less than 5 minute drive from my home but I will be gladly taking my business elsewhere as the short distance in no way makes up for the low quality of their customer service.
Within the past week I have unfortunately needed to fill 3 different prescriptions at this pharmacy. 2 of these prescriptions had to be called in twice. When I alerted the staff to the fact that my prescription was already called in, they were extremely unhelpful, telling me that they had not received my physician’s prescription and asking me instead to provide a fax or a physical copy of the script. The first time my physician called the prescription in again I was able to attain my script at a later time. The second time, I waited about 1.5 hours after my physician called in the script before returning. They still did not have my script ready even though they had previously told me it would only take 20 — 30 minutes to fill it after the call (which I confirmed with my physician).
I asked the man working the counter why my physician had to call prescriptions in twice before the pharmacy would recognize the prescription. His answer: It’s better if you come inside (I was going through the drive thru) and it’s better if you bring in a physical copy or a fax. This did not answer my question, and the rest of his explanation was equally unhelpful, brash and unprofessional. Additionally, if the pharmacy accepts called-​in prescriptions, these prescriptions should be taken as seriously and be filled with the same mindfulness and efficiency as the physical scripts.
Although my main issue with this location was me not able to get my scripts on time, the members of the pharmacy I interacted with (even the pharmacist) were rude and unprofessional. I have worked in the service industry and understand the stresses of being understaffed, overworked, or whatever the issue at this pharmacy is, but it is not okay to treat others as if their time is not as valuable as your own — a trip to the pharmacy is not something people do for fun, it is out of necessity, and has to often be forced to fit into a busy schedule.
After the extreme inconvenience of having the huge delay in getting my medications, and this being called to their attention, I never heard anyone say «sorry». I am overall extremely disappointed and surprised at this staff’s inconsiderate interactions with myself and likely many others.

I always feel like I’m cheating when I come to this Walgreen’s, because I generally use the CVS near my house. But this store is a few blocks from my office, which makes it dang convenient. The store is fairly clean, though the layout is somewhat confusing. I am sure there is an algorithm which determines where face cleansers go, but I sometimes have trouble finding things in here. The staff is fairly friendly and helpful, though at times they appear as lost as me as to where everything is.

texts you wish you never got: «can u pick up „something“ for me at the store» followed by… «well… it’s almost that time of the month and…»
Yessir. I got the text to pick up some tampons at the store. and not just from anyone. from my sister. I was headed to a family function down the road and she was already there and apparently it is far too much trouble for her or her husband to pick up some vag torpedoes. So like any good brother. scratch that. sainted brother I agree. First stop a regular ol’ shell station. they are bound to have some right? nope. Next stop Walgreens. bingo. I went in armed with my cell phone, the knowledge that I was looking for Tampax Pearl Super something, and what little was left of my male dignity.
Here are a couple of my biggest takeaways:
1) The word Super appears in almost every version of Tampax Pearl so if you ever get the Aunt Flo call make sure you listen carefully to the type as ladies seem pretty particular about which one you get. and when someone asks for Tampax Pearl super absorbent they do not want Tampax Pearl super duper absorbent now available in Spring Fresh
2) cell phone reception sucks in this Walgreens so good luck using your phone a friend life-​line.
3) Walgreens cashiers must get this a lot as the quick bagging method is greatly appreciated.
4) purchasing a snickers and bottle of water does not disguise the fact that you are just a boy… standing in front of a girl. asking her to not do the price check thing.
I can’t say I know much about this store except if you ever need feminine products they have a whole aisle and lots to choose from.
FYI I choose wrong but apparently I have an eye for these things as my purchase was considered an upgrade.
Still waiting on my money from my sister though. those things are expensive.