Waffle House

Good food but the customer service really pushes it over the top. The management is awesome and really on top of the job. This is the cleanest waffle house I’ve ever been too. If you in the area stop by and check them out!

Chicken sandwich is well recommended! Excellent!

Another restaurant chain which I will not go myself, but was with copilot pal who really likes the Waffle House. So… was actually quite good. Busy here also, near the Arlington airport where our plane was parked.

I love Waffle House, and eat there frequently especially this location. That being said, I went there last night around midnight, and had the worst customer service experience I have ever had, at any restaurant hands down!!! I went here after going to a concert. I frequent this restaurant, so I know that you sit at the bar to get an order to go. However, the bar/​to go area was full. There was no place to sit or even get close to the area. I saw a couple of open booths so I sat down. There were approximately 8 people there working. Within a few minutes, a guy that works there, came to me and asked if my order was for here or to go. I replied «to go.» He immediately told me I had to get up, that the booth was for customers! I replied «what?!?» «I am a customer!!» «I don’t see anyone waiting to be seated and there is no place to sit at the bar/​to go area, the seats are full.» He replied, «I know, you have to stand up!!» Now he was young, and obviously had no idea how important customer service is. And again, this was an open booth, no one was waiting to be seated. I politely told him I will not get up, I don’t see anyone waiting on this booth, and, I am a customer!!! He walked off. I sat there 20 mins with all these employees looking at me and no one took my order. This guy just kept walking past me. So I asked him if he was going to take my to go order. He replied, «I told you to stand up, that way anybody can help you!» I really wanted to leave at that point, but I had a taste for pecan waffles! I got up, stood there and about three employees or more came over to tell me they saw me sitting there. I told them what this guy had done asked, another employee, Don Juan, if he saw me why didn’t he just come take my order. He replied that is, his (the other guy) area. So by now I’m
really upset. Ann, another employee apologized, told me to sit in her booth, and she would help me. Which I gladly did. While she’s getting my order ready, other employees are huddled around this mean guy, whose name is Anthony, getting his side of the story. One, whom I will call The Birthday Girl due to the one dollar bills she had pinned to her chest, was snickering as if this was funny!
I won’t go into every other detail of this miserable experience, but Ann was great, she got my order ready and I gave her a nice tip. As I’m leaving, Anthony and The Birthday Girl and a couple others, we’re talking badly about me, well, Anthony was, the rest were just snickering. I left but went back in to get his name, which I didn’t know, I walked back in on him speaking badly about me, I looked at him, trying to see his name tag, he yelled at me «Anthony!!! Wow!!! Really!!! I have never experienced such awful service at any restaurant let alone the Waffle House!
I would not recommend this location due to Anthony, and his poor customer service. If you do go here don’t sit in his area!!! I only gave one star because the meal was good once Ann helped me!

First time visiting this place after work with the guys! Great food, good service, good prices.

So I’m visiting back home in Texas from Los Angeles and decided to try out the local Waffle House near my uncle’s house for the first time in 15 years. I have to say I’m always leary of the old school brand but they have a great staff who really cares, DJ is a terrific short order cook who made my food perfectly and with care, and the restaurant was clean (as much as an old establishment can be). My only criticism were the grits were a bit lumpy. Other than that, everyone made me feel like I was «back home» again.

If I could pick a place to go to late at night in my neighborhood, this spot is it. I always love my food every time & have never had a problem. My bf loves it and will often come here and eat a late night meal with friends. I recommend everything! Not lying. The grilled chicken breast with cheesy eggs is the best. I seriously vouch for adding cheese to anything! Also the hash browns are perfect with jalapeños!
Give them a shot.

Five stars for this waffle house because it is one of my go-​to spots when I’m in fort worth. Get the chicken melt and covered hash browns!

What can you say about Waffle House! It’s so much fun to sit and listen to the staff’s «short-​hand» talk when ordering. The service I received was some of the best I’ve ever received at a Waffle House. We’re talking old time servers that love calling you «Honey and Sweetie». Funky music was playing in the background and there was quite a show going on behind the counter.
Being an old restaurant manager, I loved watch the «poetry in motion» of the grill cook. I was fascinated watching her lay out her plates and keep all the orders straight in her head. Waffle House must provide incredible training for their cooks and servers.
My waffle wasn’t as crispy as I would have liked it but next time I will ask for a crispy waffle. I can’t wait to return again soon.

Service: 3.5÷5
–Service is great for Waffle House. The door was opened for us and the workers were prompt.
–I’ve never had Waffle House service like this before.
–Our server may have been busy or forgotten about us in the beginning. She did serve our pecan waffle on two plates because Tiffany D. & I had planned on sharing.
Food: 3.5÷5
–We asked for crispy pecan waffle and crispy large hash browns. The waffle was not crispy and still soft. I had to cover the waffle with butter and syrup because it was on the dry side.
-$ 0.99 for a large glass of OJ. Yes please!
–Hash browns don’t need anything added. They are delicious by themselves.