My son frequently orders flowers as a surprise for me. Since he lives out of the country this is not inexpensive. A recent delivery of an arrangement of irises and tulips looked great on day one. But the next morning the tulips were wilted and looked awful. I called and the order was promptly replaced with a handful of tulips. By the next afternoon, the flowers once again looked terrible. I followed all of the care instructions and feel totally cheated. I am currently waiting on a return call from this florist and hope to finally receive flowers worthy of the money that my child spent to surprise his mother. Update: Another phone call to this florist and I have been offered a replacement bouquet. Because we will be away from home during the delivery time we made arrangements to pick up the flowers at the shop. I am hopeful that this will result in a more acceptable bouquet Update: The replacement arrangement is lovely. I think that making the choice to pick up the flowers resulted in a much better arrangement. Still annoyed that it took three tries to get satisfaction but I’m glad I pursued it.
Heather A.
Classificação do local: 5 Parkside, San Francisco, CA
If stereotypes are true, and they are in this case, New Yorkers are pushy and demanding in a way that Texans simply don’t have in our genetic makeup to be. The new guy in my life, Brooklyn born and raised, could sell ice to a penguin so I have no doubt his smooth talking and thick accent had at least a tiny bit to do with the stunning arrangement I found sitting on my door step this afternoon. The rest was thanks to Swofford’s Florist, and being a picky flower girl, I can tell you with 100% truth that this bouquet was the best it gets.