North Tarrant Family Practice

I have been a patient here for about 3 years, no problems. The hours even work with my work schedule.

I have been going to Dr. Sudha for a long time and so has my family, Dr. Sudha is the greatest, she fixes me up everytime, the staff is friendly to, I would follow Dr. Sudha anywhere

STAY AWAY! They will charge you for routine healthcare checks that are covered under the new healthcare act. When you confront them about it they deny your service. AVOID THIS PLACE

Not impressed at all. I needed to get my daughter in because the school nurse thought she had strep. I called at about 830am and was able to get in that afternoon, which was good since the first place I called I couldn’t get an appt for until March. She was a new client — neither of us had been there before.
Appt was for 245pm; got in the door about 240pm and had already filled out the new client papers that I printed off the website. They had 2 more that I had to do, which weren’t bad and took only a minute. So I got all the paperwork to them, my insurance card and ID by 245pm. Sat down and waited for a bit, got called up to make payment (first time I’ve ever been asked to make a payment for a dr appt before being seen). No big deal, make the payment, get my insurance card and ID back, then sit down and wait. And wait, and wait some more. While waiting, noticed that the waiting room wasn’t very big at all, and it felt very cramped. The décor and furniture seemed very out of date… just didn’t look nice in there.
Finally get called back in. They do the whole take temp and weight thing, then bring us to the room. Wait and wait… finally the dr comes in. He was super nice and had a good sense of humor. Checked her ears, felt her noids (or whatever they are on the outside of the throat), had her say ‘ahhh’. Keep in mind, we were there to check for strep. No test was done at all. Just said ‘it’s either viral or bacterial, but which is it? There’s no way I can tell you what it is.’ Um, pretty sure that’s why you do the swab test. Anyway, he gave a prescription for Z-​Pack and sent us on our way. Total time he was in the room with us — about 10 — 15 mins.
On the way out, they have you stop at the reception desk. Which was fine, as we needed a school excuse. Stood there and waited, and waited and waited some more. Now, there were at least 7 people that were there, that saw us standing there, and no one said anything or walked over to help. After about 5 mins of standing there, one lady did look over and say ‘someone will be with you in a minute.” About another 5 mins passed before someone came over… didn’t say anything, just took the paper I had from the dr and pulled out a book. She started looking at both, then making some noises, and grumbled ‘they didn’t charge you the right amount.’ This went on for quite a few minutes, and then she finally looked at me and said ‘they didn’t charge you the right amount. I can just reverse it on the machine.’ This, to me, implied that they had overcharged me… NOPE. Instead of $ 97, it was now $ 117. This is a co-​pay mind you, on an office visit, no labs or anything. She got the charge done, then asked another lady ‘did you get the school excuse for her?’ Nope. So then she finally did that.
All in all, we saw the dr for about 10 — 15 mins, but were there for at least an hour, At a total cost of $ 117, not including what my insurance will pay them. The people were not too friendly or helpful, except for the dr himself, and the place looks outdated. Next time I will find somewhere else to go, or opt for Care Now as the cost will be about the same. Ridiculous.

This practice is great! The doctors here are so caring. They take the time to get to know me and find out about my concerns. Each time I go back they ask about my family to see how everyone is doing. I never feel rushed when I am there and are always accommodating whenever I need to been seen. I have been so pleased since I have started going here and highly recommend them!

If I could rate this less than one star, I would. My husband had an appointment and simply called to see if he could move it later in the day. He called several days before his appointment but when she said they didn’t have any later appointments, he said he would like to keep his original appointment. The receptionist asked him several times if he would like to cancel and each time he told her no, he would like to keep his original appointment. When it came time for his appointment, he went in only to find they had rescheduled it to the following Tuesday without notifying him or getting his authorization! Then they proceeded to see everybody who walked in the door before getting to him, even though he made this appointment three weeks ago. RIDICULOUS office staff. My dog could do a better job.