We are remodeling our home and have gone to Lowes for everything. We recently bought some stones for some landscaping. We picked out the stones and paid for them and then my landscapers went to pick them up and they gave them the wrong stone! They want MY guys to load it all back up and bring them back to exchange them. I feel that Lowes should bring me the right ones. It was their fault! Not satisfied!
Melissa A.
Classificação do local: 5 QC, Canada
very clean place, very friendly staff, I love it here. its never full of people its always pleasant each time I come here. love it, keep it up!
James S.
Classificação do local: 4 Arlington, TX
Lowe’s is better than Home Depot! Just kidding, they both have their pros and cons. I prefer Lowe’s because of the garden center. Their plants seem to be better quality. I know how to keep plants alive and aside from Calloway’s, this is my go-to place for anything outdoors. Whether you need something to fix the irrigation system or want to install a new door on your chicken coop, this place has it!
Kendall S.
Classificação do local: 4 Denver, CO
Time for an update! I’m definitely a fan of Lowe’s, although I seem to find myself at Home Depot more often, not sure why. Maybe for the hotdogs… Does Lowe’s even have a hot dog stand? If they do, I haven’t seen it yet. The selection at Lowe’s is so far so great(I spend most of my time in the garden center, of course). All the plants and plant-tending goodies you can think of, plus a really awesome selection of pots. We just bought a huuuge pot for $ 28 to put our new Japanese maple in. Tons of options for all your potting needs. Ha. I find the prices at Lowe’s to be super fair, and sometimes they have really great deals online. Last Cyber Monday, I bought a gorgeous artificial Christmas tree, 9 feet tall, for only $ 133. That is SUCH a good price for a giant beautiful tree. Ordered it online and it was ready to be picked up later that day! I was out of town, so simply forwarded my boyfriend the confirmation receipt, and he picked it up. I was accidentally charged twice, but no big deal. I called customer service and they quickly solved the problem with ease. No waiting on hold forever or having to talk to multiple people/recordings to get through. My only real complaint about Lowe’s is that there never seems to be enough employees at check-out. There are loads of people moseying about the garden center and indoors, asking if you need help. But when you’re finally done putting too many things in your cart, all ready to go, you typically have to wait in a decent line to get outta there. That’s annoying, but expected at this point.
Terry G.
Classificação do local: 4 Fort Worth, TX
Yes this is Lowe’s. At Lowe’s they carry anything and everything that you ever needed in YOURENTIRELIFE. The quality is good and the prices are fair, that is if you can ever find anything in this HUGE store. The selection and quality are 5 stars but the service will barely squeak by with 3 stars. This place is huge and I never seem to be able to find anyone to help but once you do they are normally pretty friendly and knowledgeable. Kendall, in a review below, says there service is great. Yea for her maybe. She’s a beautiful young woman that’s sweet as can be, I’m a fat old guy, who do you think gets the better service…(sorry Kendall) My main gripe with their service is that they have pretty much gone exclusively self-checkout. One day I walked up to the only checker that was left and she pointed me to the self-checkout. I told her«I’m sorry but I don’t work for Lowe’s and do not want to check myself out» plus it is taking away jobs from the checkers that used to work there. She angrily checked me out and seemed MIFFED when I told her I was trying to save HER job.(I guess it didn’t work because she is no longer there.) I know Lowe’s is trying to save money but your other locations still have checkers. OK my rant is over and I’ll keep going there mainly because it’s right down the road from our house.
Justin B.
Classificação do local: 2 Broken Arrow, OK
Getting help today seemed impossible. I needed some very specific screws and was literally passed over and over after asking– and demanding help. The employees seemed to be more focused on helping older customers. So I managed to figure things out and solve for what I needed… It just took a very long time. Time to head to check out– and there’s only self-checkout available. I’m not sure why. I’m trying to figure out how to input screw and bolt numbers into the self checkout machine. It was impossible, I found after being neglected again. When there was finally someone to help, I was again chastised for not having the correct numbers. And at that point the truth was simple. Screw it. Won’t be returning when I can go elsewhere and find assistance without the attitude and prejudice.
Doug S.
Classificação do local: 4 Fort Worth, TX
Great store clean able to find what you want.
Russell R.
Classificação do local: 3 Haltom City, TX
I finally made my way over to this Lowe’s and was very happy with my visit. The staff was friendly and helpful, the selection was great(I had a hard time deciding what I wanted to leave with) and the prices were pretty good(from what I could tell they were $ 1 — $ 2 cheaper on certain items then the closest The Home Depot, but I’m sure that varies from item to item). My biggest compliment has to go to the guy working in the appliance department. He could’ve tried to sell me on an expensive fridge, or a waterless hot water heating system(I’m trying to discover ways of saving on the electric bills), but instead he was upfront and honest about the products. He showed where I could save the most money(on a more efficient washer and dryer), he told me that(in my case) it would be to my advantage to get a better water heater then a tankless one, and he explained that there really wasn’t that much of a savings between the most efficient and the second tier of fridges available. That was worth so much to me and I’ll definitely think of Lowe’s when I’m ready to make an expensive purchase like these.