Linda Mister – SWBC Mortgage

Terrible buying and mortgage experience

We came to Linda Mister-​Owens on a referral from our trusted Realtor (see separate review). She said «Call Linda. In all the 2+ years I’ve known her, if she says she can do the loan, she delivers 100% of the time.» That was all that we needed. We called her, gave her our scenario, and she told us she could do the loan. Our home contract had gone belly up when our previous lender had missed our closing date on December 9^th. Linda and her incredibly experienced team worked diligently to get us in the home in record time. They even had roadblock after roadblock with the previous lender, including ethical issues that Linda coached us through. And she still managed to close on our house 10 days later. I still don’t know how she did it, but she pulled out all the stops and made it happen, with the primary goal of getting our family in the house in time for Christmas.
A wonderful group, and seriously, the best Loan Officer EVER. She completely has our loyalty!
THE GOOD (Not all inclusive)
Very quick response time
Incredibly experienced
Has Underwriter experience, so knows exactly how to package your loan for the UW
Digital documents (via Docusign)
Cares about her customers (as does the whole team)
Large team = always covered when anyone is out of the office
A trusted advisor
Loan types: FHA, VA, CONVENTIONAL, JUMBO, USDA, BOND LOANS, TEXAS VET and many others
All types of refinances, etc.
THE BAD
No construction or home improvement loans.