Lake Worth Movies 14

I use to love coming to this theater because it was close to home, clean and reasonably priced, but Ever since they were bought over by amc this place has turned to sh*t. They have a Poor staff, theaters are filthy, and the seats are very uncomfortable. The Contact phone number to a manager to file complaints use to be found on the bathroom walls, but now they can no longer be found.

Worst theater ever. When AMC bought this place it went straight downhill. Last 3 times I was here, they played the wrong film. Everyone got out and left until the manager went to get the right one going. Second time the film paused for about 5 – 10 minutes. Third time the movie started late, all of the previews had about minute delay between each, and the lights came on and stayed on for the last 10 minutes of the movie.

Cramped theatre with all the inconveniences put on movie goers. Only three stalls for bathroom, ticket kiosks bizarrely placed between point of sale area, slow and poorly trained concession staff. Theatre also extremely dirty.
Only reason they get two Stars is because the movie played without any errors. But it’s clear this is a cheaply built theatre with no consideration for the movie goers! Only go as a last resort!

Visiting family in DFW from california and decided to watch a movie here since everywhere else was packed. The seats sucks. I sat in my seat mad the whole time. The guest services were no help and looked like the didn’t want to help either. But thanks to the guy who let me bring in my Starbucks.

Great movie theatre and pretty good customer service. Didn’t give stars because the chairs were a bit uncomfortable. Consesion food pretty good.

I got a hot dog there a couple of months ago. It was lukewarm. But I ate it anyways, as the movie was starting. About 30 minutes later, I felt sick, and I had to throw up in the bathroom. Terrible experience. I told the manager, and he did apologize and give me some free movie passes, but it still wasn’t worth getting sick from the hotdogs. Then, recently, I went there again. This time a mouse ran up to my seat! Yeah, I’m not impressed with this theater at all.

Our family loves this theatre. You can’t beat the ticket prices and $ 1 hot dogs for a family of five. The theater is still new and kept up. It is your basic movie experience and at a good value. If you want to be waited on at your seat, this is not that type of theater. We always go here for family outings.

This movie theater is very close to my house, we frequent here often and for the most part have been happy with their services. Unless you have an issue needing something related to customer service. This is an area they are definitely lacking in. Once my daughter threw away a souvenir cup and we couldn’t get it out of the trash we asked for them to replace it, the manager refused. The managers are never willing to help and always try to pawn you off on their corporate office. For instance I used an online service to buy my tickets for an opening night of a movie. Mind you it is a service they promote in their previews. I wasn’t given my rewards so I asked if there was something that could be done, could I return my tickets and repurchase them? He told me «no» I asked why? He said my corporate office won’t allow me to do that. Wow, I didn’t realize the movie theater had such rigid rules. I said ok and started to walk to my theater. My whole family was already in the theater no one tore our tickets and there was a basket for people to put their tickets in. Ok so now while I’m making my way back to the theater to meet with my family. This manager chases me down and tells my has to tear my tickets all the while I’m looking for the movie stubs people are passing (no one tearing their tickets) I asked why was he harassing me over this he said well I should have done it earlier I pointed out the people passing with their tickets intact. Let me say I was pretty embarrassed, people passing and looking while this teenage boy is hounding me for my movie tickets. This was ridiculous. You can call as many times as you want to the home office, but the home office won’t answer you have to leave a message and they never call you back. I only have to sayThank God my kids were already in the theater with their father. No one deserves to be treated that way.

About to have a movie date soon! Great deal all day tues. $ 4 tickets! Can’t beat that. Love that they have a few games to keep you busy while you wait for the movie to start.

The movies are pricy plus it’s really slow and it seems like the workers don’t care much about the customers! Most of the theaters are empty and it feels dead! The food was pretty dry and the popcorn tasted old.
If you want to see a good movie with good food try the «Texas movie bistro» only a couple of minutes away with awesome service and great food made to order and delivered to you while your in the theater!

This is one of the very few movie theaters in the area (without traveling much further) which is unfortunate. The location has PLENTY of parking which is always a good thing. But beside that and their awesome Sunday deals ($ 5 movies until 6pm, $ 7.50 3D movies) there are no more positives.
The theater rooms are absolutely disgusting. I’ve been several times and there is always food everywhere on the floors and the A/​C is never set where it should be. Most theaters are freezing, but this one had the opposite problem. It was also very humid when walking in. Our showing today begin with the lights on. We (and several others) had to inform them of this as «they had no idea.»
I only ever go when I am dragged their by my bf. But at least the staff is nice.

I actually really like this movie theater. Plus it’s super close to my house! The prices are cheaper than other places, and it’s usually never crowded when I go, yay! They also have a automated movie ticket box where you can purchase your tickets instead of going to the box office.
There’s also a great ice cream selection for all you ice cream lovers, like me :)
You can butter and season your own popcorn. The concession lines are never long.
I always enjoy my time here! But then again, I always catch the night showings. I’ve never gone during the day so my review could be way different from other peoples.

Like a few others have mentioned, the theater is kind of messy. Lots of kids spilling lots of goodies. Ticket prices are on par with other theaters as is the outrageous concession prices. Probably why I don’t go to movies much anymore.
Stadium seating is a plus but with the audience texting and surfing the comfort of the seats is lost in the frustration of an expensive two hours of movie watching.
Actually, the two-​stars is probably fitting for the entire theater industry as well. They are all about the same these days.

Holy kiddos Batman! This tiny theatre is in need of some supervision! There were children EVERYWHERE! Some were unsupervised, some were being tangled by their parents, and then there were some who had taken over like they were from the book Lord of the Flies.
This is a very very family oriented theatre. If you dislike kids… DO NOT GO!
Because it’s invasion of the mini-​body snatchers, Starplex is like a giant dirty playroom. Trash everywhere, sticky floors, and an odd smell. The seats are not comfy but not the worst seats I’ve ever say in.
They do get bonus points for the $ 5 matinée and their seemingly less expensive concessions.

Worst theater I have ever been to. This theater does not have an arcade. Wtf. Theater is old and this is the worst. What theater doesn’t have an arcade in it? Really… There is no place to sit and lighting sucks.

The screen and acoustics were great and definitely more precise and clear than the Texas Movie Bistro down the road. Tonight, we saw a movie on its opening weekend, so we bought tickets two hours before the 7:30 pm showing. Even with the advance purchase, the seats were almost all filled when we arrived at 7:00. Luckily, this was the first full house of movie patrons who were totally polite and quiet. And there were two infants that snoozed the whole time.
Haha. Seats are tiny, so I had no arm rest that wasn’t already spoken for. I didn’t like feeling like a sardine. Plus the seats were about as padded as the ones at The Ballpark in Arlington. ;)
Go early. So that you can spread out. Stretch. Etc.

This is the closest theater to me and unfortunately the seats are SO uncomfortable I have to see movies here without my husband. They feel like you are being tilted forward and falling out. Noticed this is worse in the back row. I do like that the stadium seating is really at a good level so if someone tall is in front of you, you can still see. They seem to be very understaffed during busy times. You may wait 20 minutes in line for concessions and be late to your movie if you don’t allow enough time. I do like that you can put your own butter on your popcorn. I love to add all the extra fat to it I don’t need. The staff has always been friendly but like I said before, just not enough of them. I feel like you could walk in and into the hallway to a theater and no one would know cause today there was no one there checking tickets.

When this movie house first opened it was very nice because everything was new and clean. Now the place is littered with popcorn no matter where you go. It seems like they never sweep the floor! Even when they «clean» the theatre between movies, the floor is filthy. That’s my main gripe.
Another minor peeve is that they don’t have any indicator of when your movie is seating. You have to ask the attendant if the movie is ready or not.
They have a good concession stand — no complaints. They also have an electronic ticket dispenser if you buy your tickets online or don’t want to stand in line at the box office.
Really I’d be happy if they just kept that floor clean.

There are lots of options in the North FW area now, but we are loyal to Starplex in Lake Worth. The theater is always clean, the seating is nice and the prices are the most reasonable. Like any theater, concession prices are steep, but popcorn is hot, fresh and you get to put as much or as little butter as you like!

Too many patrons, not enough staff. This place is trashed; the halls are lined with popcorn all over the floor. In a few short years, this place will be run down and just like every other theater. During my first trip, one of the bulbs burned out in the projector, leaving a bright red image strewn across the screen through all the previews and 5 minutes into the movie. After realizing it couldn’t be fixed, a young kid announced to the theater that we would all be «gettin’ passes» from his manager which equated to a slightly older kid handing our generic yellow «admit one» coupons. I’m not sure I’ll return to use my yellow «pass.»