Kroger

Typical Kroger, just on a larger scale. Mostly Grocery, with some household goods.
Aesthetically nice for the most part. Although nothing special. Tom Thumb or HEB Plus style, without the added quality. Just like other Kroger’s in the area, the produce section is just disgusting. Rarely kept stocked. Often missing thing or only undesirable remnants left. The place is also infested with Fruit Flies, which has lead to that infestation spreading to my kitchen when bringing home fruits and vegetables. Has happened multiple times. Disgusting!
I only come here if I absolutely have to. Otherwise, I go to one of several competitors in the area instead.

When this Marketplace location opened, I would have given it 5 stars no question. These stores have big «health food» sections where you can find vegan, vegetarian, lactose intolerant, gluten free, and other special dietary food offerings. They have huge produce departments with lots of organic offerings. The meat and seafood departments offer more than an average Kroger and definitely more than Walmarts. They also carry more ethnic foods of varying kinds. If you have a food issue, don’t limit yourself to the special section, as you can find gluten free, kosher, vegetarian, and other healthy options all through the aisles. We used to travel down to this store specifically to do our shopping, but now we have a newer one closer to us on 407. We still stop at this location usually when we’re also shopping at Costco or eating at 54^th Street, BJ’s, Cheddar’s, or Houlihans. The customer service at this location has gone downhill bigtime since they opened, and the customer service at the one on 407 is alert and personal.
My mom was frazzled looking for something and was getting frustrated talking out loud to my dad and I searching for whatever it was and there were 3 managers standing at the end of an aisle chit chatting with one another and they not only completely ignored us as we passed them about 6 times, but they were blocking the aisle completely and they continued to ignore her even when my mom tried to ask them directly for either assistance, or to get by them into the aisle. They never did stop their conversation, offer any help, or move so we could go down the aisle.
The complete opposite happened at the 407 location, the store manager himself stopped my mom and asked if he could assist her in any way when she just had a puzzled look on her face. The previous situation had just been the week before so she thanked the manager and told him about her experience the week before and he was very surprised and said that this store is who they’re trying to be like…
it’s also difficult to find employees in general at this location. The other one, I was trying to reach a package of bottled water that was out of my reach and a lady came running over right away with a ladder… I hadn’t even looked around me even.
We love the Marketplace concept that Kroger is bringing in, but watch the service piece…

Good for packaged goods but always a long, long line at the deli on the weekends. And I’m greatly disappointed in the meat counter in terms of selection and their knowledge. They never seem to be able to answer any questions.

Anytime I come to this location to use their money services they either have only one employee or no employees at the counter. I was in line with a few other people and when an employee finally came up she first went over the intercom in a very rude manner calling two other employees who never came. She was kind of rude and it felt like she was trying to rush everyone in line.

I love this Kroger due to its proximity to my beloved Costco. They always have the odds & ends I can’t find at the bulk warehouse (this most recently includes rice vinegar, banana peppers, and a more modest amount of mustard than a six pack). They have a really great selection of organic produce and all of the lactose-​intolerant friendly products I could ever want.
Like other Krogers this one has a pharmacy, but what I find particularly interesting is the clothing and home goods section. It’s kind of like a mini super Target but backwards. I’ve never bought anything from either of these sections but it’s kind of cool that they’re available if you find yourself in need of new pajama pants or a lamp while you’re grocery shopping.
My only complaint about this Kroger is the fact that, no matter what time I shop there, they’re stocking aisles. And I love well-​stocked aisles but this blocks so much of the cart traffic. It doesn’t seem to matter if it’s the busiest part of the day (you know, right after people get off work and realize they don’t know what to make for dinner), there’s someone standing in the cereal/​coffee/​tea aisle right in front of my Celestial Seasonings with a pallet of Cap’n Crunch on the ground. I guess this is a management issue, who knows. Not that big of a deal but a minor annoyance for sure.
Can’t comment on the rest of the staff because I love utilizing the self-​checkout but everyone seems pleasant enough.

LOVE this store… I had never been to a kroger marketplace before i didn’t know they even had theses. Awesome store from the jewelry store to the deli is awesome. I was like a kid in the candy store!
They even have a sushi fresh made area!!! they make the sushi on the spot!

This review is mainly about the sushi kiosk (for lack of a better word) and Starbucks located within this Kroger location. I was quite surprised to learn that Kroger offers sushi that is freshly made, as well as packaged for sale on the same day. Considering that I almost went to Southlake looking for a Tom Thumb or sushi venue, I probably saved a ton of time, and a bit of money as well when I discovered that Kroger now offers this service.
The sushi kiosk is located on the side of Kroger that also has a Starbucks, as well as a small location that provides sandwiches, salads, etc. The sushi kiosk also has soup selections available as well.
Very friendly service from both the sushi kiosk (three employees), as well as from that of Starbucks. Starbucks also has quite a bit of seating as well as plenty of charging stations located on the wall by the tables. Ultimately, a pretty good experience while in Alliance Town Center.

I love this Krogers! This is my go to grocery store, I shop here weekly. I attempt to do my shopping towards the middle of the week as the store is super busy over the weekends. The produce department has a nice selection and the produce manager is extremely helpful as are all of the staff I have encountered. My husband loves the specialty cheese selection and olive bar. The meat department is always well stocked and the staff exceptionally helpful when answering questions and making suggestions. My only complatiant is the parking lot could be a bit bigger.

Kroger… come on! What is up with stocking this store??? So very frustrated lately — and this is not just a single occurrence. This store is fine for a few item purchase, gas, etc. but 3 times too many have I had to leave items off my grocery list and go somewhere else because the store is not properly stocked. and that doesn’t include the times that I’ve had to ask clerks to go to the back to get me items. Also, If you cant stock it then at least «face» the product that is on the shelf so it looks half ass. Lots of competition coming your way to not be on your «A» game. We have Costco, Walmart Neighborhood Market and now Target already open. and a Winco foods and an Aldi also opening right across the highway in 2016; also there is the option for another specialty grocer in Alliance Town Center as well and I cannot wait.

Kroger is my go to, I live next to Walmart and drive to come here. Great selection, usually good produce (you win some, you lose some), nice, clean store.
I’m giving 3 stars because the pharmacy and staff are terrible! An older woman in a wheelchair told me she’d been waiting 30 minutes for a flu shot, to which the pharmacist scoffed and walked off. I asked a tech if they had activated charcoal pills, she looked at me like I was crazy and just said no. I asked where I could get some and she just shrugged. It doesn’t take anything from you to be courteous to your customers.

I really do like this store. The service is good, the food is always well stocked. They are trying very hard to compete with Walmart and you can tell. They have added household décor, clothes, and most other options Walmart has. For some stuff walmarts price is better, and for others they win. It is pretty evened out to where I still grocery shop at both (I can’t miss a good deal). I love that they have a natural food section! It makes finding what you’re looking for way easier. I just wish the standards of food that get into this section were a little higher. Ex. I would like it to be organic and GMO-​free food only with the appropriate seals and gmo free verifications. They tend to put items in this area that are just said to be «natural». I love their potato soup, it is very good! Especially in a bread bowl (on the rare occasion they have any). It is getting busier here so be prepared for that!

This grocery store sort of sums up Fort Worth for me. Very artisianal, very organic and very expensive. I buy some foods here when I want to try something new. Wine selection is killer.

About the only thing missing from this Kroger is an outdoor Café. They have just about everything else from a Starbucks, Fred Meyer jewelry store, and a clothing/​apparel department all within a single grocery store.
Most of the cashiers are teenagers and have always been friendly and quick with checking out.
The Kroger has a fair selection of organic foods including: organic milk, yogurt, baby food, and even chicken.
Keep it up Kroger! Organic all the way!

Awful. Manager was a jerk to the sweet starbuck’s employee in front of me (couldn’t get his name), I watched the wine employee walk back to the seafood section and eat ALL of the samples that had been set out. HAHAHA. We requested one good Greek yogurt option other than all of the non-​fat. First, the manager said he would inquire. Nothing happened. Then 6 weeks later the regional manager was there, said he would. Nothing happened. Organic are overpriced. Management is terrible.
HOWEVER, the employees are great. Even after taking a verbal beating, the Starbucks lady on the verge of tears was as sweet as can be.
Make the trek to whole foods!

It doesn’t surprise me that this Kroger location is rated so highly. Of the normal grocery store chains, this location has to be the nicest and largest grocery store i have been to. They have a clothes department and housewares and jeweler… nuts. The store itself is nice and clean and always well stocked and has a good amount of products. There’s only been a handful of items i couldn’t locate here.
My favorite thing at this store which will sound so weird, but it’s their sushi. I know it doesn’t make any sense, but outside of 1 sushi joint of the many i’ve tried the best sushi in the area actually comes from here. They have sushi chefs who make it fresh daily and they will even make you whatever you want if they’re there.
In conclusion I really like this Kroger and shop here often. If a regular grocery store chain is your cup of team, then this is you location for life!

Only giving it three stars because this place is too freakin’ packed! Luckily for me, I live right next to the new Kroger Marketplace that opened up on North Tarrant and Davis.
I went to this Fort Worth location only once because at the time, this Krogers was the only Krogers Marketplace nearby. Nice store and clean… but just to darn congested.

Great store. They carry some exotic produce. Their cheese and seafood sections are awesome. Staff are very helpful and friendly and the store is kept very clean and well organized. They also offer great sales so make sure to check the ads. Definitely the best grocery in the area.

First of all, it’s a Signature Kroger, it’s HUGE, this place even sells furniture, a Starbucks and they even have a jewelry store. The Deli area has a wide variety of meats, cheeses, seafood, etc. There’s also a vegan area which is nice to accommodate others. Hands down this is one of the best Kroger’s I’ve been to. 5 stars! There is nothing that I don’t like about this location because it’s so awesome here. There’s excellent customer service, super clean and organized, shelves are always stocked and there are never any long check out lines like Walmart!
I usually come here to buy chicken breast because it’s a lot cheaper (only if you have a Kroger card). Each package was around $ 7 – 8 compared to $ 10+ at other grocery stores. The gas station outside is also very cheap! 3 cents off with your Kroger card as well :) This is my one stop shop for groceries and I totally recommend shopping here.

Nice place to shop. Or run in for one thing!
Even when they are super busy it’s not too crowded because this place is so Big!

A great Kroger Marketplace. They provide a lot more than groceries. Everything from home goods, to summer supplies, to gardening items, to clothes… it’s a pretty good «one stop» market place. The produce selection is expansive, the deli/​food galley is also pretty impressive. They offer a pretty amazing wine and beer selection, enough to impress even the elitists (I think). There’s a section dedicated to healthy and vegan lifestyles, which is pretty nice.
The store is very clean and well organized. It navigates just like most Kroger stores but is flanked on one end by the «non-​food» items. The staff is overly friendly and helpful. We had a nice guy pull a fresh rotisserie chicken from the oven when we asked for the larger one, and he did it with a smile.
Make sure to use your VIP card (sign up is free and easy) as you get discounts on many items and you bank «points» based on the amounts you spend and those points may be redeemed for discounts at a Kroger gas station. One hundred points/​dollars equals ten cents off a gallon of gas. It’s just another incentive to shop at Krogers!