Dickey’s Barbecue Pit

OK I’ll admit I’ve had mixed feelings about Dickey’s. I’ve had good and bad experiences. It seems more dependent on the particular location than the menu itself. I am not usually in this part of town and I thought I’d try out this location. I’m really glad I did! I’m nuts over pulled pork having moved here from VA/​NC. So, I ordered the pulled pork sandwich, the waffle fries and some sweet tea. I slathered on the BBQ sauce and actually had to go back for a second sandwich it was so good! So, give this Dickey’s a try. Oh, the gals behind the counter were great! Make sure you ask which state was the first to be in the confedercy. I had so much fun teasing with them!!!

This was sit-​down restaurant quality BBQ in a fast food environment and it was DELICIOUS! I had brisket and chicken with okra and beans. The okra was not ready when I ordered it so the manager gave me a free drink. That was a nice gesture considering a huge helping of okra came within only a few minutes of sitting down. The manager (I assume he was the manager) and another employee were very friendly and thanked us multiple times for coming. The restaurant also offered complimentary soft serve ice cream (I don’t have much of a sweet tooth though). Really enjoyed the food and friendly staff.

The guy at the counter is always very friendly, if not a little nervous. It’s not the super long smoked BBQ that Texas is known for, but it’s a decent enough BBQ for a drive thru chain.

Unfriendly customer service in the drive thru. They look like they hated life. Gave me Mac and cheese instead of the BBQ beans I ordered.

First impression: dirty (and it’s noon). Doesn’t look like they cleaned up the night before.
Sauce: In a warmer that isn’t even on. It’s cold.
Meat: asked for the special (which is pulled pork) and the employee asked me «which meat?» shortly after she expressed «I can’t wait to get out of here. I’ve been here for 5 hours.»
Sides: beans and Mac & cheese, both cold.
Staff: Looks miserable. One’s on his phone, the other doesn’t talk at all… some of the worst customer service I’ve ever experienced. **Watched the male employee enter and exit the restroom with his meat-​cutting apron and plastic gloves on!**
Overall: this place should have stayed a Krystal Burger. At least you know you’re getting sh*t service and food there.