Banfield Pet Hospital

Banfield has our backs when it comes to our precious pooch. From the front desk staff to the vets and vet technicians, this location has always provided exceptional care. They provide a drop-​off service, which makes it extremely convenient for people that work during the day. Their hours are also pretty broad.
Banfield’s monthly insurance plan is a reasonable price and includes many types of visits and preventive care.
At this location, Drs. Ford and Barber are both very knowledgable and kind. Though they have very opposite styles of delivery, both provide excellent care. Sarah at the front desk is sweet and helpful. All of the veterinary technicians have been great! We are very satisfied with Banfield.

Inexperienced and pushy. I was talked into the monthly pay program and regret it immensely as the staff here are unprofessional and give poor advise. They bruise my small dog every time and even if you have an appt you will probably wait in the tiny lobby for minimum 30 minutes while you hear painful animals screams from within the clinic!

Worst Banfield ever. Hands down. My dog had a fever and deep tissue infection in his leg that required antibiotics. He has a slew of medical conditions and this one had happened before. He couldnt walk, yet I took him up there an hour before closing. Three out of the four waiting rooms were empty, the fourth was waiting to pay. When they got to me, I was told they were too busy and that they do not have a record of ever seeing my dog and the best thing for him would be to drive him up to the Alliance location during rush hour traffic. I was so livid! To turn away a sick animal on their doorstep is common practice for these people. And I couldn’t believe she had the nerve to tell me I had never been there before. My dog went to that vet for 3 years! He had seen Dr. James, Dr. Meyers, and Dr. Ford. When I was told they were too busy I made a point to look through the window into the back and the vet techs were sweeping and cleaning, getting ready to close, even though they still had a full hour of being open for business. Still, THEY REFUSED TO TREAT MY DOG, so I took him home and started to give him my emergency antibiotics of clindamycin. His fever went down and infection started to subside. IF YOU HAVE A SPECIAL NEEDS ANIMAL DO NOT GO TO THIS LOCATION!
I do however highly recommend Dr. DENSHAW at the Ridgmar location. He has gone above and beyond for my dog. And I have been able to bring him in without an appointment when he gets suddenly sick and they NEVER TURN ME AWAY.
This recent experience is a reminder as to why I stopped taking my dog to this location at Carroll St. And I will also be reporting this to Banfield corporate. Turning away animals in need is very very irresponsible practice. I am still in shock about this behavior.

Dr. Ford is nice, smart, caring, and pretty funny. When I adopted my dog, he needed a lot of help, and we were in and out of there almost daily for a while. They fought to get rid of his pneumonia and have been taking care of all his needs since. He loves going to the vet… how many dogs can you say that about? The vet techs are always excited to see us, even if we are just shopping in the Petsmart, and they always have helpful advice. They take care of my dog, and I never have doubts when I take him there. One of the best things about Banfield is that you can drop your pet off in the morning and pick him up after work, instead of trying to work an appointment time around your schedule. You can trust these guys with your furry loved ones!

This Banfield location is wonderful. Dr. James was very knowledgeable of my dogs breed, tea cup Chihuahua, and the staff was friendly and very helpful. They were thorough and accurate when diagnosing my puppies illness. It was such a pleasant trip to the vet and Peso is doing much better due to their terrific care.