7-Eleven

I was totally surprised, I went in to buy a cup of ice as my red bull I bought at Race Track was not cold… When I got to the register they simply replied No Charge! Was smiling and very friendly! Awesome Guest services!

Can you say slooooow service? All 7−11s are slow. This is my closest convenience store and I always shake my head when I walk in and see a long line. I’ve seen people walk out shaking their head and I’ve done the same myself a couple times. Always just one guy at the register, SOMETIMES two, but there’s a pattern of this, where another employee is around the store but doesn’t help. And why can’t you serve yourself on the hot food like everyone else does? Long line, one guy on register, and then he has to go put on gloves to get hot dogs for a customer!
Checking out itself takes too long, nothing quick about it. 7 – 11 needs to take a page from other successful convenience store chains where convenience and speedy service is king! I drive the opposite direction a couple miles and go to Race Trac now instead of this one that’s half a mile from me.