Tiffany Nails

Dear Tricia W.:
We truly appreciate your review on our business. We will definitely take your critiques seriously to ensure customer satisfaction as our number one goal. We are working on the issues now and hope some day you come back and see the new Tiffany’s. Your voice is important to us. Thanks, Tiffany

This experience was so disturbing, I have to write this review. Hands down the worst I’ve experienced in my life. I was so excited to bring my little cousin for her first mani/​pedi. From the first moment I walked in I knew this was going to be a disaster. We should have immediately walked out. IMMEDIATELY WALKED OUT.
Totally unorganized and chaotic front desk. Filthy floors. Filthy Bathroom. I could barely see the receptionist over all the flotsam on the counter. We waited almost a half hour for our «appointments».
I’m going to bullet my gripes:
— Small color selection. Are you trying to force gel manicures? If so, get a larger selection of that as well. You had no matching OPI gel colors to go with the pedicure.
— Plastic «shower caps» inside the pedicure bowls. Umm, excuse me? Never in my life have I seen this… totally cheapened the entire experience. Felt very strange around my feet as well.
— My nail guy, «Charlie» I think, was totally pissed off at the world. His first sentence is «Why would you come here? This place is the worst». And I said «Wow, I can’t believe that’s the first thing you say.» This man was a total asshole. I should have grabbed my cousin and ran out. I felt so bad, but made sure Charlie was my guy and not hers.
— Charlie is 100% creepy and made derogatory Asian remarks the entire time. I kept telling him that he couldn’t say things like that to which he replied «I’m half Asian, so I can.».
— Creepy Charlie gave me the worst mani/​pedi of my life while complaining about the fact that he had to work when he requested off for his brother’s graduation.
— Creepy Charlie made fun of his co-​workers and talked shit about the owners basically the whole time. «They can’t handle me.», apparently…
— Creepy Charlie asked me to guess his «other» nationality and got angry when I told him he was a strange guy. He made several demeaning comments towards me, to which I ignored.
— Creepy Charlie kept trying to talk about his ex girlfriend and how she broke his heart. I had to remind him to keep the brush moving so I could get the hell out of there.
— Creepy Charlie told me one final price then wrote down another. When I called him out he got angry and crossed out the higher amount and wrote down the correct one.
I received the absolute worst mani/​pedi imaginable. It was painful, messy, and every nail is still rough and uneven. There was no working with this man so I just bit my tongue to get out of there. I can’t stress enough how uncomfortable myself and my cousin were. Our experience was awkward, uncomfortable, and offensive. I tried to make the best of it so that her first time at a nail spa wasn’t ruined, but there was just no stopping this guy.
To the owner of this business– You clearly have many issues in the running of this location. The place is filthy, unorganized, and uncomfortable. Your nail polish bottles are stale and many I chose were almost empty. Feels very low class and overpriced. YOU NEED TO FIRE CHARLIE. He can’t stand you and seemingly hates your business. I have no idea how you continue to employ this man. FIRE HIM IMMEDIATELY
Ft. Wayne you deserve better. SO MUCH BETTER.

I’m completely aggrevated and beyond distraught from my experience at this establishment today. My sister and I were taking my daughter to get a mani/​pedi for her birthday. First the owner says she can only have color, not the full princess experience, then they come back and say she can’t have the color changing polish they brought for her to pick from bc it is gel. They rushed the person doing her nails and tried picking her up and carrying her to the dryer which A) scared her and B) made her upset she had to sit alone. Her nails were smudged and smeared and no one offered to fix them until after we paid she she was already in the car waiting. The person doing my nails told me she couldn’t do 3 thin lines of color all bunched together after she tried doing 3 fat lines all spread out over my nail. My sister was going to pay for most of the bill but they didn’t understand that apparently and charged the entire thing to my card. Absolutely awful service and experience here. We will never be back.

My sister and I went here for a girls date on a Monday afternoon. We both had classic pedicures, she had a gel manicure, and I had a full set. The salon was well-​kept and sanitary, with autoclaves and the workers licenses out in the open. I would recommend setting an appointment, as they give people with appointments priority and you may be left waiting for a little bit if you do not. The prices were very reasonable and my sister and I were both happy with the results. I would absolutely recommend Tiffany’s, and I will be returning soon.

Very clean and laid back. Staff is amazing and prices are low. Charles usually does my nails and does the best job!

Nice big salon. Clean. We made an appt which was nice since they did seem busy and we didn’t have to wait. It was 4 of us too. They do nice work and do exactly what you want and tell you ahead of time if things cost extra (not hidden surprise at the end $$) I hear lots of good things about this place which is why we want here since we don’t live in this town.

I came in for first time on a tuesday evening. I didn’t have to wait and was welcomed friendly. my pedicure was very nice with Sapie.

I wasn’t sure what I wanted done-​Sophia was patient with me and explained things well. She did a very nice job on my nails and they are better than I expected. I am glad I went with her recommendations! I was also greeted quickly and pleasantly when I walked in.

I have been coming here for almost ten years. Their services are amazing. When I’ve had problems with anything I have done there, they see it gets fixed. They also do a wonderful job with nail designs. I always look forward to going and getting my nails done.

I love this salon. It’s modern, and beautiful. I have been coming here to get my nails done for almost 9 years. Everyone is friendly and welcoming even when they are busy. They have a very diverse staff which you don’t see in too many salons.

Took my daughter in for mani/​pedi. Nice lady but her nails chipped the same day ;/​nail polish gone within 2 days. We waited almost an hour, and my shellac manicure has a couple chips after 2 days as well. Think I will stick with my regular salon. They were also very rough on my natural nails taking off the old shellac

I walked in and there was a 30 min wait. Not a big deal. I know Easter is this weekend and it’s Spring break week. So I wasn’t upset that I had to wait. What I am upset about is that I left with my nails uneven not filed correctly and that I have nail polish all over my skin. She never once used any polish remover around my nail to get the excess off. When she was TRYING to file my nails it was like she was barely touching my nail. Ugghhh I hate when my nails are uneven and I have polish on my skin.

Terrible place. We had reservations that were not honored. Half an hour after the appointment time we were still waiting for someone to get to us. Packed, unfriendly staff, avoid this place.

I went here expecting to get a great set of nails after seeing they had been voted top nail salon for four years in a row. That was not what I got. My full set was thick and clumpy, the nails were uneven and after asking the nail tech three times to file a huge ridge out of the nail, she still did not do it. The nail tech seemed annoyed the minute I sat down and was more interested in playing a game ion her phone. I cried when I left and went to another nail salon to have a complete new set put on.

I haven’t had a bad experience at Tiffany’s…they lady’s I’ve had are always pleasant and they will warm up my water if it gets cold in the middle of my pedicure… they always make sure that I’m comfortable! And the designs they do on my toes are really cute!

I went here a couple times. It’s always packed and they get you in and out. They do so much business the hot water went out. The more worried about turning business. Mondays fills are like $ 15, and it’s crazy busy. I’m not in this side of town often, but I’d still make the trek to Queen Nails by Jefferson Pointe instead if I was. Tiffany Nails always left bubbles in my manicure. Not cool.