Flanagan’s Restaurant & Pub

I have eaten at Flanagan’s many times but today was the last time. It has always been a crapshoot as to whether it would be a good or bad experience. The service and kitchen were unbelievably slow. The greeting by the server, requesting extra brunch menus (There were four of us but only one brunch menu?!,) taking the drink order, getting the drinks, waiting for her to take our order, receiving our food, checking back on us for refills or how the meal was, waiting for our check (We ended up having to ask another server to please find her. She ended up being in the bar area and it didn’t look like she was picking up drinks.,) waiting for her to cash us out. It was terrible. I hope that Heather can learn from this critique. I do think she has potential but I don’t plan on finding out.

The food here is nothing amazing, it’s just ok — I got the gyro and it was actually pretty good.
The bad thing about this place, in my opinion, is the service.
I joined a group maybe 20 minutes after they had been seated, and they had still not received their drink order (draft beers). I waited about 15 minutes for the waitress to acknowledge that I had even sat down, which she didn’t, before I spoke up as she walked by to order a drink from the bar (again, draft beer).
After waiting for so long, someone in our party went to the bar and ordered drinks for us. We drank most of them before our original order came. That my fellow Unilocalers, is insane.
Try this place at your own risk. The food is ok, but the service leaves quite a bit to be desired.

Won a gift certificate for here and went with my boyfriend. Great onion rings and loved the NY strip! (:

A friend and I went to Flanagan’s yesterday for a later lunch (1:30 pm). The place was not exceptionally crowded and we were seated right away. We then waited over 15 minutes, but were never acknowledged by any of the wait staff, even though two of them passed us a total of five times to take orders or bring beverage refills to the tables and booths around us. After 18 minutes we got up and left. On the way out, we stopped at the hostess station to lodge a complaint, but we found it empty, since the hostess was too busy taking photographs of a group that had already finished their meals. I would describe the service as s-*t, but I don’t want to demean that word!

I don’t recall ever reviewing a restaurant before but I just had to. We decided to ignore all the bad reviews and give this place a try but this place is absolutely disgusting. They need a wake up call. The food was all over cooked. The table, menu, salt n pepper shaker and condiments on the table were all dirty. The menu is too big they obviously can’t perfect anything or even make it moderately good. The interior is extremely outdated and smells of an old barn. AVOID AT ALL COSTS.

We had a tremendous meal. Everything was prepared well, our waiter (Matt) was extremely attentive without the feeling that he was hovering, and we were in and out in 45 minutes at 5:30 on a Saturday!

Run of the mill food. Service was very good. Atmosphere was ok as well. But my salad had so much blue cheese crumbles on it that it tasted like straight up blue cheese. I like blue cheese but damn… take it down a notch.

I rarely take the time to write bad reviews, it’s usually not worth it, but wow were we disappointed with Flanagan’s tonight! My family and I wanted dinner fast, and at 5:30 on Saturday, every place had over an hour wait, a friend who was at the last place we tried suggested Flanagan’s because of it’s size.
We pulled up, and sure enough there was only a 10 minute wait, that should have been our first clue.
We were seated in a table with a waiter that took over 5 minutes top introduce himself and get our drink orders, nothing fancy, soda, iced tea, and lemonade for our group of 4. A few minutes later he delivered our drinks, and told us he was seated with an «8 top,» and another server would take over. I understand completely as a former server in college, and didn’t think twice. The waitress came to our table and apologized for the wait, but no big deal.
We ordered from the menu, and drank our beverages. My iced tea was old and had that almost gone bad taste, but many restaurants have that problem. I mentioned it to her, but she didn’t offer to get me a different drink, just said «o.k.» and walked away, returning with my flavorless $ 1.99 Greek salad moments later, and without my husband’s soup. 5 more minutes pass, and I hunt down the original server and ask him if he could ask her if my husband could get his soup. He apologized and brought it beck saying he couldn’t find her, but she was probably just busy and didn’t want my husband to wait any longer. O.k., I understand sometimes we get sidetracked, and the lack of flavor in the Greek salad I attributed to lack of dressing. The garlic bread was flavorless and dry despite being overly greasy. We still held out hope.
Our meals were delivered and my $ 20 steak and ribs looked promising, but my «premium» baked potato (which I paid an extra $ 1.99 for,) was not worth it! They drowned it in cheese sauce that tasted like Cheesewiz, not REAL cheese, and that’s all you could taste. Surprisingly the ribs were good once I scraped off the added on after, cold sauce, but the steak had no flavor, neither did my husband’s steak. We didn’t try the kids food, but it looked bland and boring. When I mentioned that I didn’t like the potato to the waitress, she turned up her nose and said she should have warned me.
We ordered desserts since the kids meals came with a sundae. I remembered from years ago they used to have a great cookie sundae, not any longer! The ice cream tasted old as did the whipped cream, and the cookie tasted like the pre-​made dough you buy in the supermarket when you are too lazy to make your own, but just want something. My husband tried the peanut butter pie, which he said was rich and good, but overall nothing fancy, and they were served with PLASTIC spoons!!! My son’s spoon broke in the ice cream, and after waiting several minutes, we had to ask that original server again for assistance since ours was once again no where to be found. He apologized again, and kindly returned promptly with a new PLASTIC spoon.
I should mention that all of the menu cheesecake items we were told weren’t available.
While were there, we noticed that there was a broken piece of a sweeper on the floor, and our server walked around and over our several times, never once picking it up, nor telling someone to pick it up. It was there probably 20 minutes before another customer nearly tripped over it, and even when she saw that, he had to ask her to move it!
Our bill was over $ 70 before tip, and with tip over $ 80, for that we could have enjoyed excellent steaks and food at a good place.
We joked Robert Irvine will be here soon with his team to take out the ridiculous clutter, massive book they call a menu, and horrible staff! We will wait the hour plus next time for decent food and services! I hope our first server finds a better place to work, he was not bad!
We were ill later when we returned home

This was «our place» and we loved it! I’m not sure what’s happened but the good isn’t as good, the service is failing. This is a Fort Wayne local business and I would sure hate to see it fail!

My first time here… AND…
The décor and atmosphere was pretty good and about what you expect for a pub. After we ordered our 2 drinks… we sat and waited for 35 minutes until they arrived. Once the food arrived, fries were a little cold and hard. and they advertise the best burger in town which was below average. It’s a good place if you want to go chill with some buddies and have a few drinks… but if you expect more, you might be let down. Waitress disappeared for a LONG TIME and wasn’t the friendliest. They earned their 2 star review.

My family and I went there for Sunday brunch. The options were limited and the bread used for the French Toast was the same bread served for free during dinner. The French Toast were poorly cooked and the toppings were disappointingly limited, only strawberries and a small amount of wiped cream. The coffee was cold and the service was nothing to brag about.
Overall the experience was disappointing, and this will be the last time I go there for brunch.

Absolutely awful table management! We had a group of roughly 20. It took over 20 minutes for all of us to even get drinks! The food delivery was so staggered that the last person received their food roughly an hour after the first! I would never recommend a group meal at this place!!!

Place is dirty. Service is slow. Our last three visits over the course of three years include:
2013 — A hair in one of our meals
2014 — We find a washer in one of our meals
2015 — Bread plate is disgustingly dirty, order comes out wrong.

Went for lunch. Waitresses were in a dispute over whose section was next. Was given a quick lunch menu that after I ordered a few minutes later was told they didn’t offer that menu any more. Waited 10 minutes before a waitress even came to my table. Food was ok but it was NOT a 10 $ meal at all. Will not being going back as everything was subpar

I have been a regular customer for years. Today was my last day going there

Wow, I can’t believe some if the low ratings for this place. I went there for the first time last night and had wings and a sampler appetizer platter. I loved the wings, and I’m definitely not a wing fan. The Daquari was good, although I would rather have it served in a goblet instead of a tall glass. Still, it was better than average. I loved the atmosphere here and can’t wait to come back and see more… I think I only saw ½ of the place. Looking forward to taking friends here!

There’s a lot on their menu but none of it is outstanding. I mean you can’t really go wrong with a quesadilla or burger but its nothing special. If they limited their menu a bit and focused more on quality this would be a great place. I don’t like the atmosphere either, it’s weird and eclectic. This could be a really cool Irish pub but it’s not. I ordered the Reuben most recently and instead of the corned beef being thinly shaved it was all minced up in little specks. And I don’t really like it when places put the Thousand Island dressing on the side. At least the portions are pretty large. Wednesday they have Long Islands on special for $ 4 and they are fairly large and had some alcohol in ‘em.

The sautéed mushrooms were good. Rest of the visit wasn’t too impressive. Menu was confusing and first third of it was nothing but drinks.
Had the ribs and cheese fries. The ribs weren’t bad, just over sauced with barbecue sauce. The cheese fries were ok at best, cheese wasn’t too melty.
I’ll give them another shot another time, but their ribs and cheese fries didn’t win me over.

We had dinner here with a large group (13). It’s close to my grandparents’ house, so we decided to try it. They had a table ready for us because we called ahead. The service was EXCELLENT. Our server was attentive and friendly and kept everything moving quickly and smoothly. Major props to her!
The menu is HUGE. Almost overwhelming. Lots of fancy drink options. I got one that was tropical, like a piña colada with peach. It came and was GIGANTIC. And really good! I would’ve had more if it wasn’t so rich! And the bonus? It was $ 5! My hubby and I were surprised and happy about the size and prices — definitely not like home.
I went with the mix and match pasta and a house salad with the house dressing, a feta based one. The salad came and… WOW. The dressing was some of the best I have ever had. So good! I wished I had just gotten a big salad. The pasta was eh. Pretty standard. The bread that came with it was kind of sweet. Fresh — they make it in house. I wish they had more vegetarian options. They didn’t have any veggie sandwiches (other than grilled cheese) or wraps. Bummer.
When it came time to get the check, it was quick and easy, even though we had about 5 separate ones. It was no problem for them.
I’ll be back to have more of that salad dressing and another drink — meal of champions!

Classic Fort Wayne dump.
This is one of those places that has a 30 page menu and just for that fact alone you know what you are about to order is going to be mediocre at best. Can we just focus on doing a handful of dishes really good?
Touts itself as an Irish pub, with nothing really Irish on the menu.
Think of a locally owned applebees that counts down the minutes until St. Patricks day and you have flanny’s.