Ear Nose & Throat Associates PC

I want to be clear that this review is not about the doctor’s abilities, but about the customer service.
After being asked to arrive early for my appt, I sat in the waiting room over 30 minutes. At that point, I was put back in an exam room, where I was told that the doctor was currently with someone else, and that there was still one other person ahead of me. At this point, it was already over 30 minutes past my scheduled appointment time.
The doctor came in about 30 – 40 minutes later (so well over an hour after my scheduled appt). The doctor himself was great.
When I left the exam room, I was asked to sit and wait while they scheduled me for a followup with a neurologist. During this time, I asked if my prescription had been faxed to the pharmacy, which I provided, and was told yes.
24 hours later, the prescription was still not there. After calling numerous times, and leaving voicemails, I received a callback. The prescription had been sent to the wrong pharmacy.
While everyone I have talked with has been nice, that doesn’t negate the loud and clear message to me that my time is not valuable. If you want to see a good doctor, but don’t mind waiting forever and being given wrong information, this is a good find.