Sanchez Home Improvement

My work was done about a month ago. Two Skylights to be closed in. The work was done in a timely fashion by two members of his team. We had a misunderstanding on the initial quote, I thought he quoted TWO but he’d only quoted ONE… so my budget was off on the day of the job. He was very understanding and allowed the guys to complete the entire job and I was allowed to send the final payment the very next week. I appreciated it and SO FAR SO GOOD. the job looks good and no leaks! I would use his company again and recommend him!

Completely disgusted with the lack of professionalism. He drops off workers and lets them leave without completing the job. It has been impossible to get a resolution. He tells you he will be there and never shows up. Beware of this dishonest «business» person.

I hired this company to do 3 things:
— change doors
— replace carpet
— install engineered hardwood floor
Final results
1) Doors: I had to take them out a few months later, cut and sand them so they won’t touch the floor anymore; they probably expended because of the summer humidity. Closet doors don’t stay closed, I have to fix it.
2) Carpet: a good job was done with the carpet, no complaints.
3)Install engineered hardwood floor:
first of all, we agreed on engineered hardwood, he installed laminate. not the same quality, not the same cost. I figured it out and we worked something out where he would do extra work for us.
then the floor is popping-​up. called him, he made it look a little better, but won’t fix the real issue which is he did not leave enough space from the walls. i am not a contractor, but even I knew a space should be left. I had another contractor coming: we need to either cut all the edges again or replace the entire floor, Mr Sanchez said he was done. This unacepptable to me.
The guy was all about customer care, service, making his customer happy. big disapointement. He also was all about «i am not the cheapest, but i do good work». I honestly feel I got screwed big time as i have to hire somebody else to fix or redo the work.
Other negative points:
— they do not work clean and when they are done, leave a big mess behind.
— I recommended this company to a friend before the problems arised. I lost a friend.

I contacted Mr. Sanchez to do work in my home and told him my budget. He indicated that he could fulfill the request. When the workmen came, they didn’t cover the floor to paint, they did sloppy painting, and they took much longer than anticipated for the service with no clear indication of when it would be completed. Since the work was completed I’m noticing areas that were not painted well and craftsmanship that wasn’t fine-​tuned. Mr. Sanchez said he would come back to complete the work but now flat out refuses. I’m very disappointed.

After all of the reviews I have seen about this business and it’s owner I am please to say it is not true! I have been speaking with Sanchez for about a month for carpet installation. Today was the day of scheduling the carpet and he was a NO SHOW and I never received a call!!! I finally decided to call him and he said that he first did not answer and then he decided to call back with an $ 900 price increase! Really? He never even a knowledge the fact that he never came! Not even an apology… He have showed me no courtesy at, especially after tell him I live almost 3 hours away from the place I needed the carpet. I will definitely will never try to support the local businesses again. He have showed me the light.

Initially I had slammed Sanchez for what was a major error on my behalf. I misread a text from him the text read something to the effect of «I will be there tomorrow or Monday before 12 Noon.» I read it as I will be there tomorrow or Monday by 12 Noon.” Luckily Sanchez saw my review and respectfully and professionally advised me of my error. I felt horrible about it but, I owned up to the mistake and promised that I would amend my rating and mention his professionalism. My apologies once again Mr. Sanchez.