Argent Heating & Cooling

Argent installed my A/​C about five years ago, and it’s been a great system. Just recently, I started having some trouble with it, so I called on a Saturday for a technician. I was told that weekend repairs incurred extra rates, but the tech walked me through a few simple steps and — free of charge — determined that my air filter was too thick and was shutting the system down. So five bucks later, problem solved.

Never use Argent!!! They previously installed some HVAC units into our condo building, and several weeks ago I asked them to come to our building to assess some units that were leaking onto the carpet. We have not been able to use these units in spite of the sweltering weather. However, in spite of several VMs that I left (after being directed to that number from their admin person), they never returned my calls. I followed up with a call a week later, and finally got hold of someone, who was not able to schedule an appointment until over a week later. However, in spite of an arrangement fro the service to be done and an invoice to e left, the person flat out refused to do any service. I followed that up with a phone call, only to placed on hold for over 30 minutes. Followed that up with another phone call, and the person on the phone had a lot of attitude, so I decided to use another company. Please don’t waste your time! For the ARgent people, the person who picked up the phone was at approximately at noon on Thursday June 16^th if you choose to investigate… she was highly unprofessional.