Hardees

Honestly this location has been open for nearly 30 years. It has gone through many changes along with the parent company. This place and this particular location will forever be known for its breakfast. Best in town. Yes there might be days where you wait but it’s popular. I give it 3 stars because of 1. It’s always kind of dirty inside and 2. The wait sometimes borders on the ridiculous. Again though it’s great breakfast. Lunch/​dinner is also really good but again this place is known for breakfast. Best Frisco sandwich anywhere.

Pulled up to the empty drive thru in the empty parking lot, was asked to wait «just a sec» waited 3 minutes then I asked «still need a minute?» Woman said «yes just a sec» waited 5 minutes and left.
ALL I WANTED WAS A DRINK. At least take my order!

Local Hardee’s. The last of a dying breed. Yeah, it may take a little longer than typical drive thru service, but it’s well worth the wait. I’ve never had a problem with my food, but, I do always check everything before I move an inch. Whatever condiments are asked for, I receive. Crazy concepts, but, for me no problems. Always ate the frisco, recently started eating the all natural and freaking love the breakfast platter with chicken. This location has my business locked in whenever I’m in town!

WORST HARDEE’S IN EXISTENCE
Hardee’s is typically my favorite of the fast food burger joints; The meat tastes like it has some decent seasoning and the breakfast biscuits are awesome. This Hardee’s location is just AWFUL, though! I’ve lived here 20 years and keep going back occasionally since they have coupons in the seasonal Fund Rays books.
Several things wrong with this location:
1.Drive thru experience is poor.
1a. Half of the time, the exployee speaking gibberish on the other side can’t be understood and if you do happen to decipher what they said, they ask you to repeat everything you’ve said 3 times despite being painstakingly articulate.
1b. I’ve had to ‘pull up’ to wait for my order (never ordered more than 3 burgers – usually 1) multiple times. Last time, I waited over 10 minutes since they «had to cook fresh fries» for me. Long wait but at least I’ll have nice, hot fries, right? NOPE. They weren’t quite cold, but they weren’t even close to hot or fresh.
1c. In the AM, they are very busy… so busy that the drive thru line wraps around the building. I’ve waited order after order until it was my turn at the order box. At the box, I could hear a woman talking on the headset who obviously doesn’t realize the mic is pressed down. I wait there trying to yell at the box for 2 – 3 minutes before pulling up to the window and waving someone down. The old woman working drive through just assumed there were no more drive thru customers due to her using the equipment improperly. You could literally see the cars waiting for drive thru all the way around to the front of the building.
2. Staff is rude. When they mess your order up (trust me, it’ll happen) they act like it’s your fault.
2a. I don’t even have to order anything special for it to get messed up. I ordered a small coffee once for my wife and noticed it wasn’t handed through the window. I let the lady know I had ordered a coffee but somehow she missed that and had to go get help. The (sorry to say ghetto, but yeah… GHETTO) girl she asked to help her was acting like I was scamming them out of a small coffee despite me offering multiple times to pay for it.
2b. I’ll admit that I’ve had to order a couple burgers without onions, as my wife doesn’t care for them. Now, I’m looking at a #4 combo; it’s a bacon thickburger that has onions as a topping… you can see the big onions in the picture. Well, the drive through worker told me the #4 didn’t have onions so I let them know that it did and clarified what I was ordering. They are still convinced it doesn’t. I had to be like «Look, your picture out here shows onions so I’m letting you know I don’t want any, if you say they’re not on there, okay, but again, your picture shows onions.» After being asked to pull forward, they explained to me (defended themselves) that in their options it was listed as ‘red onions’ so that’s why they said it didn’t have onions. Are you kidding me?! I don’t care that you suck that bad at your job – apologize and give me my darn burger! I got the burger – no apology.
3. Food/​drink is not on par with other Hardee’s.
3a. They obviously just don’t care at all about quality at this location. The entrees are sloppily put together and lacking in ingredients. If I pay $ 8 for the ‘Mile High Bacon Burger’ and it has LESS bacon than a dollar menu burger elsewhere, something is wrong. Seriously… it was the saddest bacon cheeseburger I’ve ever seen. Man, I was upset that day!
3b. Does ANYBODY taste the fountain drinks there?! Since I visit so infrequently, I’ll either be willing to try again or just forget that they have the worst tasting Dr. Pepper in existence. It should be illegal to sell whatever weird water-​syrup concoction they have going on – if for no other reason, it’s robbery since you pay $ 2-​$ 3 for a big drink that you immediately have to pour out.
Unfortunately this is the only Hardee’s in town. Once in a blue moon, when traveling, we’ll stop at a Hardee’s and be reminded that you can get a hassle free, delicious fast food burger. While you can get a decent breakfast biscuit and even pretty consistently tasty burgers at the Fort Walton Beach location, I would not recommend supporting such a poorly ran franchise.

Look. Hardee’s is a decent fast food burger. Better than McDonald’s or Burger King. That being said this particular Hardee’s is sub par at best. I’ve come through the drive through twice and both times I have been asked to pull foreword and wait. Fine, no big deal. But 10 minutes later is f-​ing ridiculous. I’m not at a sit down restaurant. It’s a FAST food establishment, and there is nothing fast about it. The food is hit or miss if it’s hot or lukewarm. I will not be coming here ever again and I suggest you don’t either.

Worst Hardee’s I’ve ever been to. Bacon wasn’t cooked all the way, sandwich wasn’t hot enough to melt the cheese, and I said no onion and it looked like they threw every onion they had on my burger. That was just the food. The service was also terrible. The woman taking my order stopped to help another customer while I was in the middle of ordering. None of the tables were cleaned off and it took 15 minutes to get my room temperature sandwich.