UPack Moving and Storage

UPack is a scam. They «sold» me end to end service. More than happy to take my money to provide «full service». Including having movers meet my delivery. But it turned out that I had to do all the logistics once the trailer arrived in the local area. When I called upack with their «Have a question about your move?» motto, I was meet by some guy in sales who could care less now that the sales piece was done. I got transferred to customer care who refused to put on a manager and insisted his way «was how things were getting done». WORTHLESS COMPANY. They treat their customers like crap once they get your money.

Do not hire this company under any circumstances. My furniture arrived with items missing and damaged. The company refused to take any responsibility despite numerous phone calls, e-​mails and correspondence with both the BBB and the AR Attorney General’s office. The costs of replacement far outweighed the savings.