Rob The Phone Doctor

Save your money, take your phone elsewhere for a new screen. Preferably to an Apple Store. Started having issues with my screen as soon as he fixed it but didn’t think anything of it until my phone started having even more issues. Like they say hindsight is ²⁰⁄₂₀. Told me the screen was changed a month before it actually was but I have receipt to show otherwise. Used an old screen? Who knows. Tried to charge me for another new screen, no thanks buddy. I already spent almost 200 $ the first time. Won’t even talk to his customers face to face he uses employees for that. Probably uses cheap screens from China. DON’T call rob.

I would definitely recommend taking your phone to rob before buying a new one. My iPhone was not backed up, he saved me money and a lot of my information & pictures that I most likely would have lost if I didn’t take it to him.

Third phone I’ve brought there for repair, I was out in 10 minutes each time. I have insurance and would have to pay almost double what rob charges for a cracked screen! They are friendly and helpful!

Rob is the very best. Very honest guy. I came in convinced that my iPhone battery was dead today. This is after chapel service ran a diagnostic saying that the three-​year-​old battery needed to be replaced. At no charge he ran a test for over an hour that showed definitively that the problem was too many apps, not the battery, which did t lost power when the display and apps were turned off. Then he guided me on how to deconstruct the phone to do a clean install and remove the battery hogs to get a fresh start. Rob you’ve got my business thank you so much. You rock!

The team is super nice and efficient. My daughters iPad was fixed when they said it would be.

I wish I could give a review for every device I have brought to Rob to fix. If I did he would have 5 additional 5 star reviews. He has fixed shattered iPhones multiple times and recently replaced the screen of an IPad. I once brought in an IPhone that had water damage and he opened up and was able to determine that it wasn’t repairable (free). They are extremely fast, the do outstanding work and Rob is a honest stand up guy. We live an hour away but will only take things to him because we trust him. This is a great business!

Brought Rob a iPhone 5s with a swollen battery. Home button wasn’t working properly (press really hard to get it to engage).R/R screen and replaced the battery in 30 minutes while I waited. Great service.

Rob has replaced my daughter’s screen on the Apple phone and it took him about 5 minutes! He’s like the Flash. Also, my daughter’s phone’s screen went white and wouldn’t do anything. Called Apple and they told me I would need a new phone. Called Rob and he asked me a few questions about what was happening and told me for $ 20 he could fix it. Sure enough for $ 20 it was fixed. Would not go to anyone else.

So NOT only is Rob Professional and cheap! (A lot Cheaper than «uBreakiFix») He Knows what he’s doing!! I’ve been to his shop for the 5^th time today in the past few years and he’s saved my another apple product again. Stop pricing around other places. Just go to the best n town. U will not regret it!

I recently began experiencing problems with my phone’s proximity detector which rendered my LG G2 unusable in dim or dark conditions. Rob correctly diagnosed the problem and completely corrected the issue in less than 20 minutes! My phone has worked flawless since.
Needless to say, I am very impressed with Rob’s knowledge and technical competence and based on my excellent experience, am pleased to award Rob a 5-​star review!

Rob has repaired my cell phones for 4 years now. He took 2 broken Memoir phones and made a good one out of them. He has unlocked 2 more phones for me. He repaired my brothers iPhone and recently repaired my Galaxy S3. All were done at a reasonable price and much less than a new phone would have cost. Highly recommended!

BEWARE… Horrible, nightmare… Walked in and ignores us, then was rude by responding to us. Said he would call when he found the problem. When I dropped the phone off it would come on when it was plugged in. He called and said the phone was no good. So we went to pick it up ½ hr later after the call. He was inside the store but the door was locked with the office lights on and his truck outside. We called his cell phone which said he would close at 4 and it was 3 to either text or leave a message, so I did several times, without any response, banged on the door several times and he would not open. Another customer came and he was told to come after 3 to pick up his phone. He also called and texted several times, and nothing. Other customers said they had call and he had said that he closed at 4. At almost 4 he comes to the door and says oh we close at 3. I explained sir your voicemail says 4 and the other customer says when I dropped off the phone the girl told me to come after 3 and he very rudely said, well I don’t know what she told you but I’m telling you that I close at 3 very rudely. I said can I have my phone since we’ve been waiting for almost 1 hr in a thunderstorm? And he said HERE. We left however the phone doesn’t even turn on now. He did more damage to the phone. BEWARE OF THIS PLACE maybe he taught we wouldn’t come back for the phone and he could make money off it. WOOD MOT RECOMMEND. Stay away.

Awesome! The front glass on my iPhone 5S had cracked, and his price was 20% lower than every other place. He replaced it in 5 minutes, and now it has a warranty with him if anything goes wrong. Plus he did a great job recommending different accessories to prevent it from happening, but was also honest about any downsides. I didn’t feel pressured to buy anything else; he just did a great job answering my questions. And as a working professional, I really appreciated that he was open on Saturday!

I cannot recommend Rob, the phone Dr, enough! After 4 days of very little cell phone battery and multiple trips to Verizon and to Batteries Plus, I was finally referred to Rob. He is extremely knowledgeable and had my phone repaired in just a few hours. All to the tune of $ 37! The staff there was extremely friendly and helpful as well! Kudos for EXCELLENT customer service!

We were in despair with the cell phone — we forgot the passcode to iPhone3 and our phone screen was smashed, and battery would not hold a charge. A new phone would cost us over $ 300, which we did not have. Within 15 minutes, Rob fixed the passcode, screen and battery, and charged us very cheap price ($ 70 in all). I’ve heard from many friends in IT department about this guy, but am glad I know where he’s at now in case anything goes wrong with my phone again. It’s like we have a new phone again! He is across Kmart on 41 — I would recommend parking in the back as the traffic makes it difficult to back out. We had fun checking out the stores next to him while he fixed our phone. HIGHLY RECOMMEND him — and I don’t ever write reviews!

Rob was a nice enough guy, but I dropped my iPad off on Tuesday, came back next day as advised and walked in to pay, I tried to turn it on and the battery screen popped up with many lines of damaged pixels. Not sure how he didn’t check the repair by testing the screen before he gives the product back, but somehow he missed it and I would have walked out non the wiser. When I showed it to him, he looked at it and said that I was right and said it got damaged and to come back again the next day. So I came back the next day and he told me that he must have been too rough before installing and damaged the actual LCD screen behind it, so he replaced the glass, digitizer and LCD screen and that it was his fault he should have checked it. The PROS: when he made a mistake, he corrected it and didn’t try and blame me, got a new LCD out of it. The CONS: The back aluminum of the iPad was spotless when I gave it to him, always in a case, only dinged on the edge from my son dropping it, after I got it back it looked like it was slid around across surfaces without care. Also the edge was a bent, so to get the glass on straight he had to pry the metal back with pliers and that made it sharp and just terrible looking. I called him after I got it home and let him know that he should have let me know this damage could have occurred because I expected better. He agreed and wasn’t rude and said he would take it into consideration. Not bad work over all, but I may try another repair service next time and I will ask if there is potential for damage to occur…

I always recommend Rob when people need repairs. If it’s a quick repair, he tends to do it for free. If it is a major repair, he gives a good price. And he fixes it almost immediately. The service is kind, the work is prompt. You can enter with a busted phone and exit with it better than before.

if I could give 0 stars I would…
#1 and MOST IMPORTANTLY
**DO NOT WASTE YOUR TIME WITH ROB, THE PHONE DOC ON 41 NEXT TO THE DISGUSTING SEDUCTIONS LOCATION.**
I have a iphone 4s — clearly not the most current version available so one would think replacing the screen and/​or parts would be cheaper, one would think. At Rob the phone doc I brought in my currenty damaged screened phone for repair… almost an hour and a half later I was sold on a pink version of the formerly white case since they were ‘currently out of white backs’ I was sastified with my choice. $ 115.00 and I was assured the qualtiy of the case was durable awsome… NOT. less than 24 hours later I put my purse down on my desk only to retrieve a cracked front screen from top to bottom… SERIOUSLY?! Called Rob, was told to birng in. Did, and was then told face to face from Rob himself, I’ll replace it for $ 60.00. Not only was I shocked as clearly the qualty of the new case was extremely poor — he had not remorse. He literally saw me less than 16 hours before getting it repaced and could not have cared less. Then his MGR… or atleast she seemed like one as she stood up nice and tall standing next to him to YELL at me out at door telling me I was being unreasonable for not making them my choice for my second repair on the phone… NO THANK YOU!
GO TO IDOC IN CAPE… IT ISN’T FAR AND MUCH BETTER PLACE TO SPEND YOUR MONEY