hhgregg

Since Black Friday is coming up, I would like to share my story. Last year on Black Friday I was an employee at this company. I had to leave my families dinner at 4pm on Thanksgiving to be at work an hour before any customers were allowed in the store. I worked from 4pm-​8am the next day and I was 4 weeks pregnant at the time. Not even 2 weeks later, they fired me for being pregnant because the law required me to take 6 weeks UNPAID leave in July when I had my daughter. So in their eyes, I was now unreliable because the law required me to take leave. After receiving my last check I had never been paid for my shift on Black Friday, when I worked long hours on no sleep and could have suffered a miscarriage. All I’m saying is, when you decide where to do your Black Friday shopping, please don’t give any business to this terrible establishment. They don’t deserve it.

We ordered an LG washer and dryer on line on the hhgregg website in September 2014. The confirmation email was received with the notice that we would be contacted on the morning of Sept 16 w the three hour delivery window. We received no call. Our phone number correctly shown on our receipt was not called. In an attempt to reach customer service, mike stayed on line waiting for a representative for over an hour! Not an exaggeration. The rep said several things that didn’t ring true… they couldn’t reach us. The cc phone number didn’t match and no advice about this sale or delivery. We reiterated our number. Several days later an email comes. It says they can’t reach us and to call their number. They clearly have a glitch w phones… the email was sent just before customer service shuts down. five min before quitting time. The number we were given to call was a Sirius radio phone not a hhgregg number! So coming on top of this we just want to cancel the order. There is no customer service any more. Hhgregg has succumbed. Careful shoppers
becomes impossible to communicate w a human and one who can help.

THIS WAS THE NAPLES, FLORIDA BRANCH
I went to purchase a refrigerator at Hhgreggs, I paid for it next day delivery,
The next day I was told that I had a 3 hour window of time. (they were 1 hour early) The RUDE delivery boys
Call and demanded that I get there with in 30 minutes. As I was explaining that I was 20 miles away that was unable to be there, I WAS TOLD TO SHUT MY MOUTH AND LISTEN!!! I was shocked by that statement!!! I call the delivery manager was Explaining to him what had happen. HE hung up the phone on me?
I went to the store where I bought the Refgeration spoke with the manger there and he had a (I can give a crap attitude)). So I cancel my complete order they acted like they can care less.
I went to LOWES purchased the same Refgeration for $ 200.00 less.
They were very professional.
THANKS HHGREGGS FOR BEING SUCH JERKS!!!

hhgregg has appliances and home electronics, cameras, cell phones, kitchen appliances, computers, etc.
I noticed that some items are very over priced. Their «sale» items are still much more expensive than competitors prices. hhgregg employees were quite helpful and have no problem price-​matching any of their competitors’ prices, even on their sale items, which earns them an extra star.
I don’t recommend shopping here without first doing extensive research on the item you intend to buy. If you don’t, you could end up paying much more than you would elsewhere.