Papa John’s Pizza

If I could give this place a negative 2, I would. I ordered on line because we were starving one night and it was one of the only places open. First, their idea of a large pizza is small compared to normal pizza places. We ordered one pie and garlic knots, it came out to be around $ 30, with delivery, wtf? Finally the pizza gets delivered and we open it and it was more like a medium sized pizza and Luke warm. It looked like microwaved pizza and it tasted terrible, cardboard like. I don’t get how they use better ingredients and it tastes terrible. How hard is it to make good pizza? You need good dough, quality cheese and good sauce, obviously not being of good quality in this place, never again.

Called on a monday at 11:08 am to order 1 small pizza. It literally took til 11:13 for me to place my order. That is crazy to be on the phone that long to order one small pizza! After he told me my order, he told me it was gonna be 45 minutes to an hour til the pizza is ready. Keep in mind this is for a PICK UP order and not delivery. That is so crazy considering it’s a monday morning! I asked him if he was serious and he said in a real sly tone «Yeah, we busy.»
No way are they that busy that early in the mornings. I know some Papa John’s pizza are busy that mornings to prep to sell some pizzas to their local schools for lunch but schools were closed this day. Ridiculous.

I realize this is a pizza chain but that doesn’t make up for the substandard service. I ordered about a week ago for delivery. The person on the phone wasn’t sure what the specials were when I asked. After getting the specials, I placed an order for a 14″ pepperoni and some hot wings. When the pizza arrived (after an hour when I was told 35 – 45 minutes), the driver was less than cordial. He handed me the pizza and mumbled the price. After bringing the pizza inside and opening the box, the pizza was cold, as were the wings. Since I was hungry, I didn’t want to call back and have to deal with the phone person again. I sucked it up and ate 2 pieces of pizza and 4 wings. The pizza was flavorless and the crust tasted like cardboard. The wings were slimy and chewy. Needless to say, I will never go back to Papa John’s again. I’m going to stick with the local pizzeria Danny’s Pizza down the street.

We ordered from them mid day during the week for delivery. It took 2 hours and our pizza was cold. We were told by the manager that they would give us a free pizza. We called back a few days later to order and there was no record of the incident.
We will never return.

For a papa johns restaurant it’s exactly what it’s suppose to be. It’s quick, good customer service, and accurate. Prices are more than dominos, but that’s not this particular stores fault.

I ordered online from them and went to pick up my pizza. I ordered in the afternoon so it wouldn’t be a rushed order either. I picked up my pizza, which was actually a simple and friendly process, and went home. I ate two slices and was working on my 3^rd when I pulled out some type of branch-​looking apparatus. I looked over the rest of the pizza and kept pulling out more of these items. I was apalled! I took it back and showed the cashier girl. She got the manager who then came out and said «Oh that must have been packaged in with the mushrooms.» I don’t care if it was packaged in with the cheese! It’s not supposed to be on my pizza that I’m going to put in my mouth! He was very hesitant to offer me another pizza. I figured I was being simple and easy going considering I could have asked for my money back, another pizza, and raised a huge stink about the whole thing. Anyway, this is all I need to be shown to say I’m never coming back here.

I hadn’t had Papa John’s for at least a year. It’s one of the better chain pizza places, and unlike the Domino’s that moved, it’s conveniently on my way home from work. I got a $ 10 gift card for $ 5 from
and they had their large specialty pizzas for $ 11. The large is only 14″ which isn’t really large, but the Spinach Alfredo pizza is pretty tasty. I was disappointed they no longer put the butter sauce and pepporncini in the pizza box, but I understand it. The service was a little slow as they have two registers but only one person working on one of them with a lot of people standing around. I’d stop here for a pizza on my way home again if the price was right.